129 comments found.
Let’s say I want to use the rev slider button to pop-up the header pop-up to schedule a visit.
Is this possible? and if so, can you share the code?
Dear mate, We regret to inform you that the current theme does not support it. Thank you for your understanding.
Where can we see the change log of the theme versions?
Hi, thanks for choosing our theme. The latest theme version is version 2.1.0 – Update: Compatible with Elementor plugin version 3.7.3
Thanks,
I bought this theme a couple of years ago and it was great, the newest update to the theme makes elementor not load indefinitely. As VirtualCT said on the previous comments, elementor will not work AT ALL, and they haven’t released a stable update.
Be careful when buying!
Is there a way to migrate from the old version of the theme that uses kingcomposer to the new version that uses elementor?
Hi, the two versions are different in page builder, so if you want to migrate your site to the new Elementor version, you need to rebuild old King Composer elements by Elementor. Thanks,
Elementor does not work, it loads indefinitely… it is not possible to make any changes
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
For the project Real Estate in Cyprus we are looking for a template or plugin for booking holiday homes, flats and studios. It is important that you can book a property. The payment is done by the provider. Can your template realise this? Many greetings.
Hi there,
Thanks for contacting us. The theme doesn’t support it.
Thanks,
DONT BUY THIS THEME, MOBILE VERSION IS SH**T, ALSO THE DEMO… TRUST ME DONT BUY THIS
Hi there,
We are sorry that your experience with our theme doesn’t meet your expectation. Let us have a chance to help you. Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks & Regards,
Hi there, please i just purchased my theme this weekl and i have installed and activated it but it seem the theme is broken . it does not show all the demo content well including pictures too .This is a very sad case for the theme that is as cost as this . Please attend to this as i am working on deadline . Thanks
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hi, I installed the theme but I dont see any link or button under “Import Demos” to import demo. Also I have X sign in front of PHP Time Limit and PHP Max Input Vars. Please suggest
Hi,
Thanks for choosing our theme. Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Thanks
We made the website LIVE which is using your theme. Please assist to fix these 2 issues:
1. I want to remove drop-down menu from the website. It is not working perfectly with the one-page website on desktop and mobile.
2. When we are submitting these forms, we are neither receiving form submission messages nor any email. Could you please check and fix this?
Please continue on the support ticket system, our support team will help you. Thanks,
May I know when this will be fixed? It has been more than one week now but don’t see any progress but new issue only.
If you are not technical enough or if you don’t have time, please confirm back.
If my request is not fixed in next 48 hours, I will consider other option and certainly will not use your theme for any website and will not suggest anyone else to use it if it is too complex to fix simple issues. I will be waiting.
Did it support RTL ?
Yes, it supports RTL. Thanks, 
The mobile menu also breaks the website and stops it being “clickable”
Hi there,
Thanks for choosing our theme. Please contact our support team at https://wpopal.ticksy.com/submit/, they will check and help you.
Thanks & Regards,
Please choose this category to submit a ticket: https://prnt.sc/ysi9xt
I’ve done it and waiting now, how long does it take for you to reply to fix issues ?
There are 6 tickets that need review.
Thanks, our support team will check and help you as soon as possible.
This theme needs so many CSS updates – how can you change the link colours without CSS ? The themer you use is poor.
Please contact our support team at https://wpopal.ticksy.com/submit/, they will check and help you.
I raised some support tickets but cant see the theme listed – I created one under General technical – How can I remove the logo in the menu – Please Help
Please choose this category to submit a ticket: https://prnt.sc/ysi9xt
Thanks,
Does this theme support WP Bakery / Visual Composer ?
Hi, this theme uses King Composer page builder. It doesn’t support WP Bakery / Visual Composer. Thanks,
I cant see an update since 18 April 19 – why is that ? Is this compatible with the 5.5 WP
Yes, it’s compatible with WordPress 5.5. Thanks,
Hi. I was suppose to submit a ticket but I can’t find the right category. Pls help. Thanks!
Please submit in this category: http://prntscr.com/ulh3p8. Thanks
Hello, How I can enable animations on mobile version?
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/, our technical support team will guide you. Thanks,
I am having a hard time installing Demo Content. I see No avairiable package for installing sample demos. Please click above sample to get it into your server, the sampel will appear to replace this warning
Hi there, do you have any issue? Please let us know at https://wpopal.ticksy.com/, our developer will check and help you. Thanks,
I did that already and I haven’t gotten any response
Hi, please give us your ticket number, we’ll check.
TICKET #2411689
Does this theme work with Wordpress 5.2?
Yes, our theme can work with WordPress 5.2.
is any update coming soon?
Yes, we will check and update the theme asap. Thanks
Why content in your demo website is covered by the navigation sidebar on the left? Can this be fixed? I love the theme but this makes it totally unuseful.
Hi there, thanks for your interest in our theme. can you send us the screenshot of it. Thanks,
Sure, here are couple of screenshots. I’m on Mac and it happens in all major browsers: Safari, Firefox and Chrome.
https://mega.nz/file/yV1n0BSb#apHQ3At65P81JfDv4e-xf55oVGRgz_knb2xQ06zCrAcand
https://mega.nz/file/Hc93BDzD#IDSXKxnrNm8dkBmvyM_CBDliWgahUK67ZB2cJYKtXI8Thank you, we will fix it.
Hi,
Love the theme and the predesigned home page layouts. Could you guide me as to how to apply them?
Thank you!
Hi there, you can follow this guide: http://www.wpopal.com/guides/skyviewcomplex/. If you have any queries, you can submit it to our support ticket https://wpopal.ticksy.com/, we’ll help you. Thanks,
Hi, I installed home 4 demo for my website. Menus ( side menu with icons ) and Burger Menu on right side on desktop along with Location section wasn’t imported. Sent a ticket on ticksy as well. Kindly check and get back to me.
Thanks
Please send us your ticket number, we’ll check.
