Great support and an easy to work with theme.
Author response
We’re so happy to hear you had a great experience with our theme. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
This is a great theme with even greater support.
Needed help with the installation of demo content and they helped right away.
Author response
Thank you so much for your review! We really appreciate you taking your time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Bugs, responsive issues and many more
Author response
Hi there,
We are sorry that your experience with our theme doesn't meet your expectation. Let us have a chance to help you. Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
In case, you don't want our theme any more, you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks & Regards,
Great theme and excellent support, Thanks
Author response
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
The lack of ability to change some of the menu options is really frustrating and stopping us developing the site further.
It's a real problem that needs to be fixed.
Poor code, documentation quality is a shame and customizability its quite limited.
Author response
Dear Sir, We are sad to hear that you didn’t have the best experience with our theme. You deserve better. Please reach out to me at your leisure so we can make it right by sending email to us through help@wpopal.com or submit your problem on https://wpopal.ticksy.com/. Thanks!
Great Support. Superb theme.All quality.
Thank You very much.
Author response
Thank you! It's great to hear that. Hope you will support Opal_WP more.
Love this theme - clean and easy to use!
This is a great theme with lots of opportunities, allowing to do amazing things. The design is pretty awesome, probably the best for a single property site. Support team is awesome and whenever you have questions they will answer within several hours and offer help as needed.
Author response
Thanks a lot for your good review!
Very bad theme. I cannot do anything with it.
Author response
Hi zackmx83! Really so sorry for this inconvenience when you are not satisfied with our theme. But you can allow me to support your issues. Please submit a ticket to our system: https://wpopal.ticksy.com/ or send directly to our email: help@wpopal.com. We will check and assist you immediately. If possible we can install data demo for you. Best regard!
Great customer support. Site would not work with old PHP, had to update to 5.6 or later. Keep in mind.
Good developer.
Author response
Thanks a lot for your good review!
