This author's response time can be up to 1 business day.
While it doesn’t show up on the frontpage, the More function creates a square button if you go through the Archive pages. So, if you have a post where you’ve used the More function to control the length of the excerpt, it shows fine on the main blog page or frontpage of the domain, but if you search by month, through the Archive page, the output will include a little box where you used that function.
This is a know issue and will be fixed in the next update.
This isn’t relevant to the issue present! However I did fix it already so send me an email and i’ll send you the updated files! !
Seems the theme is incompatible with Ultimate Tinymce. Can you look and provide a fix? Thanks
As far as I can see from the plugin description this has nothing to do with the theme. Please make sure you are using the correct version of the plugin for the version of WordPress you are running on your website.
I’m using the latest WP and the latest version of the plugin, and I confirmed it was the theme (or perhaps your own shortcodes plugin?) by reverting to the Wordpress standard theme (without disabling any plug-ins), whereupon the problem went away. Ultimate Tinymce will activate, but when you go to its settings to add more buttons for the editor window, it then fails to come up on the editing window at all. Indeed, in Visual view, there is nothing. You can’t click back and forth between Visual and HTML, and in fact at one point even there was no content box in Visual to enter anything!
Are you ysing version 1.1 of the shortcodes plugin (playne shortcodes). It probably is the shortcodes plugin that interferes with the plugin you mentioned
v1.1, yes. The one bundled with the theme, which I downloaded Saturday. Can I suggest that in an update you give your shortcodes unique names (e.g., ‘playne-blockquote’), so as not to conflict with other shortcodes plugins? Intense WordPress Plugin, that has a timeline feature I wanted to use, also doesn’t play well with the theme. At least it was overwriting your shortcodes
As I said before this cannot be related to the theme rather to the plugin. Could you verify this for me?
I’m sure where the problem is, but TinyMCE still fails with your shortcodes plugin deactivated. I’ve sent you a DEBUG output via your profile contact form. Hopefully you can see where the issue is
The only other “issue” could be that the theme inserts a custom tinymc font to match the theme. You can delete this inside the functions.php file!
I’m going to do some testing. It may not be your error at all. I’ll report back.
The debug errors I had related to two other plugins (DMSGuestbook and Dashboard Side Notes), so we can ignore those. But going to Twenty Twelve with your plugin enabled sees no Debug error, or Console output. But enabling Slyde, I get a Console output that seems to prevent the TinyMCE panel from loading in the Visual bar. I’ve sent that output to your gmail
None of the errors you showed me are related to my theme? The latest email is an error in the js of the plugin itself?
Okay. Good to know. I’ll post a support request on the TinyMCE plugin page Thanks for your help
I really want to help you but i don’t quite understand why this plugin throws these errors Best to ask there and if you get an answer just get back to me!
Resolved: If I understand correctly, your theme uses the Styles dropdown in the Visual editor. De-selecting that button in TinyMCE settings resolves the error
I’m a photographer and using your theme. My problem that I have is that I can’t choose if I want to show the whole post or if i only want to show a preview of the post on the blog-page. Is there a way to fix this or no ?
for example, I want to have 10 images + text in a post, but i only want to show a featured image and the text.
Found it !
Can’t understand how i get the slider to work in my headerimage…..
Please read the documentation pdf for a full explenation. Slider items can be set via “slider”. It is only a text slider. The background image remains static.
Demo page and would like to purchase the same background image.
where do i can buy?
That image is not for sale! it ks by an artist whose name can be found on the item’s detail page!
I just purchased this theme a couple days ago. It really stands out from others I’ve seen, great job! I do have a question regarding the header image though. I’ve uploaded a custom header image with a text title on it and noticed that the image gets cut off on the sides when viewing on my iphone 5. This in turn cuts off my title on the sides. Is there a way to make the header image display right?
Could you show me your live website? I’ll take a look at it!
The background image is set so that the entire space of the header is always filled (e.g. no blank spots). This means that when viewed on a mobile device the image naturally shrinks so that it fills the entire header background part.
I would advise you to either change the size of that text on the background to a smaller size so it fits on mobile devices OR just use the slider as that intro text
To be the same as the demo page I want to set the read more button.
what should i do?
Use the shortcodes plugin that comes with the theme. Then just insert a read more button with color=”accent”.
I have two problems I cannot seem to find a solution for.
1.) I am missing the Intro text field when creating a post
2.) The homepage shows the entire post not a summary, even after I went into the settings, and said to show only a summary.
Help would be appreciated, thanks!
1) this is set via either the post editor or via the shortcodes plugin shortcode called “intro text”.
2) you can use the more tag which is a standard function of wordpress. You can learn how to use it here: http://en.support.wordpress.com/splitting-content/more-tag/
Excellent, thank you.
Thanks for another great theme! A question, Is there any way to remove the info in the header (title, text, read more, next/prev) All I want in the the header is the logo, menu icons and background (This is for the “start page” as well as when you enter a specific “post”). Thanks again
Thanks for the kind words well could you tell me on what pages you wsnt it gone? The main blog page (the slider) and on the single post pages?
Wow… thanks for the fast reply! Yes, I would like to remove the slider from “all pages”. Check http://www.totalfilm.se/ I want the header to look the way it does one the main blog page, when you click on any if the posts as well (for example the wolverine one). Thanks!
If you send me a temporary admin login (via the contact form on my profile page here) i’ll fix it for you!
Purchased this theme for my wordpress account. Can’t put a twitter feed in the menu section! The big header image stays at half the size compared to the one in the demo. The Socials menu option, I don’t even know where to edit that within wordpress. Not very pleased.
Have you downloaded the full package? There is a documentation pdf that explains everything in detail!
The big header image, as stated inside the documentation, can be “enlarged” by using the slider via “slider”.
The socials can be set via “appearance” -> “customise” and by hoing to the tab “social icons”.
I am interested in buying this theme.
My only concern is that if I purchase I will need to fix the navigation on the right side of the screen so it floats with the blog postings as people scroll down. How would I accomplish this?
I believe what you require is just a fixed navigation. Some simple css would accomplish this!
Great job! I like the style of your themes.
However on portfolio posts at the project level you can not choose Customise header. I would love to be Able to choose a header image for each project.
How can I insert the custom header image in the individual portfolio projects?
Thank you! i really appreciate it!
This would require quite some recoding. If you really want it we could settle on a small fee for this custom work.
Yes I appreciate your help, so how much would it cost the recoding work?
Please send me an e-mail through my profile page here and we can discuss it further!
Hi there! I have purchased one of your other themes and had to get this one too for a friends project! So far so good, but I’ve hit an issue.
I am trying to upload a header image. I’d like it to be full size like in your example. 2 things are going wrong.
1. Though I uncheck the “Show header text with your image” box, then save, the header text remains there and the box is checked after the save, anyway. I have tried to uncheck the box and click save 5 times and it does this each time.
2. Instead of being full sized, it’s only a banner size, so the image gets cropped. I’d like a header image the size of your example. The size of the image I uploaded is 1000×698. It’s showing something like 1000×300, know what I mean?
Thanks for your help!
Ah yes I remeber you (playne theme) thank you so much for purchasing one of my themes and recommending me to your friends!
1. What is the header text you want hidden?
2. The height is controlled by the content inside the header area. The content will automaticly stretch the height so everything fits. If you want the header to be a larger height regardless of the content you’ll need to add a “min-height” declaration!
Thanks for your fast reply (as ALWAYS! and why I am a repeat customer, aside from the clean designs you have)!!
Please view http://asdreamersdo.com/ – as you can see there, my image is cropped all weird and not showing full size like on your live example. I uploaded it much larger than what is showing there. The text I want to not show is “As Dreamers Do” that is not part of the image. I want the image to be all that is there besides menu and the top dropdown, and for it to be full size like your display. Also, maybe am I doing this entirely wrong? Because the latest posts aren’t sliding. I hope I am explaining this well. Do you get what I’m trying to do?
Same goes for the About page: http://asdreamersdo.com/about/
I made that image so that there is empty space with just stars below the text so that the “about” and about text would not be covered up. But the theme is resizing the image so that it does. What size should these header images be and how can I remove the Header text that says As Dreamers Do? Sorry, I’m bad at explaining and awkward in general.
I’ve now deleted the title from the about page, and the descriptive text and added a ” . ” there and somehow rigged that one page to look right, except for the Text still showing in the header. What would be easiest is if all my headers show as uploaded. I’m trying!
To get the slider with latest postst go to “slider” and create a new post. If i read this correctly you want to hide the logo?
If you fill in a latest post under “slider” then the image will be larger! The background is set in such a way that it fills the entire space no matter what. If that code wouldn’t be there it would show black parts..
So you can’t just make the latest posts rotate there? You have to make specific slider designated posts?
Also, my background image is significantly bigger than what is showing there so how is it auto-resizing to fit my image? It isn’t actually, on any of the other pages either. There wouldn’t be black parts. Not all of my image is showing… I’m confused! My images are the same size as the images in your example but they are not displaying as the size I have uploaded. The theme is cropping them in a way that makes it not work.
Yes, I want to hide the text that says “as dreamers do” on the upper left – yet when I uncheck the header text box it re-checks itself. No matter what I do it will not go away.
- Yes that is correct!
- You can read more about it here: http://www.w3schools.com/cssref/css3_pr_background-size.asp under “cover”. If you want you can delete it however. I’ll give you the details if you want it gone!
- That is because that header text is actually the logo and cannot be hidden in the way you want it to! Go to “appearance” -> “editor” and open “stylesheet (style.css)”. Then look for: ”.logo-text” in that file and add “display:none;”
I’m confused. You are saying that the theme will display any image size I upload and will adapt to it. But that is not happening…
How about this: What ratio of height vs width do I have to have my images be to NOT get warped? thanks!
It does not mean that the image will be displayed in total. It means that any height of the header will be filled!
The width should be 1040px and the height is the height you have your individual header
Hi, I’m considering buying this theme right now: however, there’s a few caveats I’d like you as the creator to discuss/acknowledge
The Menu and down carat are oddly placed/spaced
1) On the desktop version, the down carat and menu look like one button. You need to make them bigger/change the placement. It doesn’t help that the font/icons are white and the background is stars (I know it’s changeable and)
2) When the navigation sidebar comes out – it almost touches the down carat; this is extremely inconsistent with the rest of the theme (the grey margins on the outside for one).
2.5) When you click on a.box-toggle, the canvas changed – this should not happen. It’s a minor tweak in JS.
3) On the phone – it’s extremely laggy (I have an HTC One, arguably a recent and powerful processor, I know this is not your fault, it’s webkit in general) could you offer a quicker but smoother alternative.
4) On the phone – the margins are wayyyy to big (grey/white), you have limited the text to only 70% of the available screen width.
5) Have you considered make the button ‘a.totop’ float near the bottom and have infinite scroll or pagination, it’s a lot easier to track than appending content and making the DOM bigger and bigger.
I like this theme very much and I’d like to pay for it – please see what you can do with the suggestions (I understand if some of them aren’t valid)
1) can be done with some simple css tweaks
2) what do you mean?
2.5) the canvas adapts to the contznt. If it would have a fixed height this would produce some very inconsistent effects. This was delibiratly designed this way.
3) everything has been tested on iphone and ipad/ipad mini and it works great there? Right now there isn’t anything that can replace these effects.
4) these can be changed if wanted. You’ll notice that these are practically standard margins for boxed themes. You can make it full width though in mobile view.
5) this can be done but requires a different version of infinite scroll. On top of that the social icons would always be out of reach due to the auto scrolling!
3) It works… It’s just very choppy. Please optimize for the greater denominator – ie. Android browsers under 4.x
Not the best documentation I’ve seen – thankfully I can easily trace through your code.
Can you consider putting up better documentation?
I’m pretty happy with the theme overall! but I can’t rate it as high as I think it deserves with the documentation it has – I’m willing to wait
also – I know your demo doesn’t have a search widget, but when you hit the results page and click on a.box-toggle, the page breaks completely.
I think this will apply to a lot of users – I expect the toggle to do the same thing as it would on the homepage
3) this can not be done. It is jquery code that works under every browser that supports it. There is no way to optimize it for browsers on mobile devices with little power. You can check this on other themes aswell.
What part of the documentation did you find not acceptable? The documentation is aimed toward basic usage of the theme’s functions and not for advanced users.
Could you show me that last issue you mentioned? The toggle should do the same
I can understand if the documentation is for basic usage – but the fact it doesn’t have bookmarks is irritating. It’s just not formatted for end use and looks more like self-documentation (I can totally see myself writing notes like that)
if you hit up http://nulldelta.com/ with a search query – say “post”, then try, you’ll see what I mean
It is my own choice that i format my documentation in pdf. You can easily use cmd + f or ctrl + f.
I’ll take a look at it!
Thank you for reporting this issue. Please send me an e-mail and i’ll give you the fixed header file.
hello, i have purchased your theme and it is awesome. simple and elegant.
this is my site http://cooluniverse.com/
i have 2 questions
1. the header image zooms in and out when you go through the slides, this doesn’t seem to be on the theme demo, any idea why this is? i have made some editing on the codes so i’m not sure if i did something.
2. i have replaced the default wordpress comment box with a google+ comment plugin, but it leaves a wide space between it and the footer, where tdo i edit this?
i appreciate your help, thanks in advance and agin great job on the theme.
First of all thank you so much for your purchase.
1. This is because on the demo the size of the text block of the slider is as large as the ither text blocks. If they are not the same the header area will adapt so that it has the same margins on top and bottom. That’s why you get that effect. So your best bet is to make sure each slider item is esually large.
2. Could you show me a live URL? I can inspect the margins etc that way
Add this to “style.css” via “appearance” -> “editor”.
hello sir, thanks for the code. I will go back to my 1st question, if you check my site http://cooluniverse.com/ it doesn’t adjust anymore, but it still have the zooming effect when i view it on mobile. you suggested that “So your best bet is to make sure each slider item is esually large.” how large will this be? because some of my posts have small text and just a video. thanks again
I’m not sure i completely understand what your question is?
i’m referring to the mobile site. when i view it in a mobile device the header still adjusts. can it be set to a fixed height.
It can be set to a fixed height however this will give unpleasent side effects such as the header not being large enough for the text inside.
where do i put the code? and what is the code. thanks for the help
add this piece of code inside the “style.css” file. (via “appearance” -> “editor”). You can change the 600px to any other desired height.
I have disabled comments in the Wordpress settings, but for some reason the comment field is still shown under post. I do not want comments at all. How do I go about disabling comments?
Never mind: this took care of it: http://wordpress.org/plugins/disable-comments/
I was able to remove the title text with that bit of code, so thank you. However I am still having major problems with the header images and I really do need to resolve this ASAP. The image currently uploaded as the header on the main page is as you said, 1040 wide. It is still not auto adjusting to the height of the image, and is cropping the image to be small and not full size, as my image is and as your example is. Please help! Thank you.
Would you be so kind as to provide me with an URL?
Please look for:
So that worked for the home page main header, but the custom header for the About page, which is the same exact size as the header for the main page, is distorted now. Since they are the same size, why is it distorting?
If this theme is supposed to auto resize this, what’s the issue? Will I have to tweak CSS for each page with a custom header? If so, how? And also if so, why? Thanks again for your help.
Also, look at the difference between the way the main header looks on the home page vs this page:
and this page:
Additionally, look what happens when you click on the dropdown from the top… the image distorts and the widget content displays very low on the page. Why is this giving me such a hard time?
I am past a deadline and need to deliver this site ASAP. I appreciate your help.
Try to delete that min-height and add it to a new element called main-header like so:
Okay so that fixed the sizing on the headers but I am still having issues with the widgetized drop down area. Are other people having these issues too? If so, will you release an update? If not, why am I having these issues? I may want to use this theme for another project too, but not if it requires this much troubleshooting for simply using headers.
Also, how can I remove the text: “Archive:” from in front of the page titles here and here: http://asdreamersdo.com/category/magic-at-home/ & http://asdreamersdo.com/category/a-roll-new-world/ I would also like to remove “About” from the About page without losing the title from the menu area.
Thanks, you are always great about being responsive and helpful.
This is normal behaviour. You open the widget area which causes the height to change. Therefore the background image makes sure all is covered.
If you want you can give me an admin login and i’ll try and edito it to your liking.
To delete the archive: part go to “appearance” -> “editor” and delete all mentions to “Archive:”
In your example, this extreme distortion does not happen.
What pages in the editor have mentions of “archive” – just style.css?
What about removing the About title?
I will email you login, thanks!
Also, I still would like to know the status of the theme and why it’s doing this. Emailed you login! Thanks.
“Header.php” sorry! Forgot to mention it sorry! I’ll hide the about title for you aswell.
Thanks, you’re the best!
I would also like to change the color behind the menu area to be black. Would that be in style.css too? Thanks!
I also just noticed: The custom header on the “About” page does not get smaller in proportion like the main header does… it doesn’t shrink down all the way like the main header.
I deleted all mentions of archive: and deleted the about header title.
You can also see i deleted the code you find troublesome. And you’ll probably notice that it comes with a nasty side effect, thus that is the reason i used that piece of code in the first place!
I’m not sure what code you are referring to but the header on this page: http://asdreamersdo.com/about/ is not at all resizing. The widget drop down looks fine now, what is the nasty side effect? Also please advise on the background color of the menu area AND the theme – if I use this theme again am I going to face the same issues with the header images? If yes, will you release an update to fix this? If not, why was I having trouble this time?
I will ALWAYS happily buy your themes again and again as I have because of your above and beyond assistance. You really are awesome.
Ok let me clarify:
The code makes sure that the entire area is filled. If you press the widget area and the height of the area becomes bigger it makes sure that that area is filled as well. It cannot retain the original aspect ratio however because it would distort the image therefore it makes sure that the image shifts to make sure the area keeps being filled without sacrificing the image ratio (therefore you’ll notice the image shifts to the right or left).
You are having this issue because it was never intended for a user to use an image with text. It was more intended to be a background wallpaper style
Thanks for your kind words and i’m glad you are liking my themes! If you ever happen to use it again and need help just contact me
Thanks for your reply. You did not address a few things:
The custom header image on the about page is not resizing at all – not getting smaller when the page gets smaller. Whatever fixed it on the main header needs to be done to that header too, I assume. The main header is working in this regard so I don’t see why this one wouldn’t.
I don’t think the reason the headers did not auto-resize properly has anything to do with whether the header has text on it or not. If my images are the right size, that shouldn’t matter. However we have had to add custom CSS to make the height auto-size.
How can I make the navigation menu background to be black?
Yes but as you can see on my demo it is all perfect?
What am I supposed to do with #pageslide? Is this going to fix the fact that the about page header isn’t resizing at all? Won’t shrink etc? Sorry, I’ve asked this numerous times and am not sure what the above is in regard to.
Also, a bit of code cannot tell that an image has text, graphics, or monkeys on it.
That pageslide was for the background color of the menu!
Ok I’m not sure why you are not addressing the About page header… I’ve literally asked you how to fix the fact that it is not resizing like 5 times. I do not understand your instructions for the nav background edit either.
If I am understanding correctly, I am to look for #pageslide in the style css. I get that. But please, for the love of god. Fix the About page header to resize. It will not go small.
K fixed the nav bg, so now just please lets resolve the About header issue and we’re done. I think this theme requires way too much effort frankly, compared to your other one… I appreciate your help, but without it I would not have been able to use or deliver this. I love your style and assistance, hopefully coming themes will be a bit more intuitive like your last was/is.
Well nobody has asked me so many questions about the header yet if you would be so kind as to send me an e-mail with the exact specifications you want i’ll try and work something out for you
I’m not sure what the issue is here or what specifications you want me to send you. It’s simple and I have stated the issue over and over and over and over and you are not telling me how to fix it nor have you fixed it when I gave you access to the site.
On the about page I use a different header image. When you shrink the browser window down the header does not get smaller. The main header does this, I need the custom header on the About page to do this as well. This is simple. You do not need any exact specifications I have been very clear.
You implemented a min height on it meaning that even when you are resizing the window it won’t become smaller! Furthermore the code you wanted gone makes sure that the image scales down i really don’t know what it is you want right now and i’m very confused. I already explained the piece of code that comes standard and don’t understand why you want it gone. It is that code that makes sure the background is filled no matter what. Furthermore i hope you understand that when resizing a 1000×1000 picture it won’t look the same on a mobile device (eg iphone) due to the fact that 1. The text still needs to display meaning it will stretch out in length and as thus 2. It will have a rectangular shape!
If anything it would be a thousand times easier to delete the titels on that background image and just use the titles of the theme! as you can see on my demo it is perfect. I can show you some websites of past buyers and there has never been one complaint about this plus their website looks great!
I really hope you understand and i’m definitely willing to help you but the theme never was meant for the way you are trying to implement it. Again it would be ten times easier to just use titles on top of a normal background image.
The only reason I needed to implement a minimum height is because even though my header images are the EXACT dimensions you stated width wise, the theme, which you state auto resizes the header, was distorting the header. I had to make the minimum height to make the theme work properly. Not because for some reason I wanted to just mess with codes.
The header image on both the main page and about page are the SAME SIZES. And both have text! Yet the main header image shrinks down and the about page one does not. Did you look at what I am even talking about?
I am certainly not confused and just need this issue resolved. I don’t think I am trying to do anything extraordinary here. I want ALL headers to resize to the FULL size and shrink down as well. This is something the theme is supposed to be able to do. If I want my image to be stars or have text it doesn’t matter. The functionality should work.
I am sensing a lot of hostility from you and i’ve done nothing but try to help so please can we just resolve this and move on? I can assure you i’m not trying to do anything to work against you and i understand your frustration but i’m only here to help!!
i’ll take a look at the code again for you and see if there has been a mistake that causes these differences between the homepage and about page. I was misunderstanding what you were saying and thought you had issues with responsiveness! my apologies i’ll get back to you asap.
Hostility? No, frustration. I have purchased this theme, a happy second purchase from you. And I have commended you on your assistance. However I have asked for help with this issue more than 5 times before you even addressed it. And now that you are addressing it you are saying I am having these issues because of how I am trying to use the theme when really, this theme boasts that the header images autoresize and that is ALL I have been trying to accomplish from the day I started working with it. It didn’t autoresize to the height of my image so you gave me a tweak to fix it. Then you say I wanted that tweak?
I too just want this theme to work as it’s supposed to. I am not hostile I am frustrated. I have spent more time going back and forth with you than I have on other work I really need to get to and I was not expecting this simple project to turn into a long winded event. I would suggest not using words like “hostility” to a twice customer who is clearly having an issue. Have I insulted you? Called you names? Been inappropriate? No. I am wanting this theme to do what it says it is capable of doing and if the tweaks you told me to use are the cause then please retrace our comment thread and see what my issues were from day one and find another way to fix it. Frankly, had your theme not stated it could resize I would not have purchased it.
Don’t start making this personal because we don’t even know each other. I just need this thing to work.
The theme works. Take a look at the preview and tell me that does not resize properly? Please do not post issues that do not exist All issues arose after the custom tweaks NOT the standard theme.
You wanted the theme to have no text inside the header. I explained you that the header area resizes according to it’s text content inside it. You did not want content because you used the background image text correct? That is why those custom tweaks were necessary and we had to use a min-height for the header area not to collapse.
Excuse me for my choice of words i’ll take it into consideration next time i talk to clients. Take a look at the website and tell me if you are satisfied
So look at that, it does work now.
To clarify – I never requested a custom code. I asked why the images I was using as the header images were being cut off at a height of about 300 when your theme is supposed to auto-resize to the height of the images. I asked why it wasn’t working for me. You told me a width to make my images. I resized all images and was still having the same issue. That is when you gave me a way to tweak the code. For me to end up with the same functionality it was supposed to have in the first place – and which up until now, I have not had on that About page.
Thank you for fixing it. Have a great day.
The headers on front page or single pages have seperate code for wordpres compatibility, that is why those two have different coding
To conclude: you now have custom code and are NOT using the custom theme. The standard theme works perfectly.
Your recollection of the issues are not in chronological order. Since you want to debate about it and say I am for some reason trying to “post issues that do not exist” I am of course going to reply as you are now basically calling me a liar. The entire thread is here for anyone to read.
Go look at my first posting for help. 10 days ago I asked for help with two things. You have a box on your back end that you are supposed to be able to uncheck to remove header text. I unchecked that box and saved, yet the text remained and the box would re-check itself no matter what I did. If your theme needs customization to do that, why is it built into the theme back end?
Additionally I asked about the header not resizing properly – something that was happening even though we had yet to tweak ANY code on the site. So you are simply not correct.
I’ll begin by stating that I am not calling you a liar, far from it
Thank you again for purchasing one of my themes and have a great day.
Sorry but the header is NOT resizing correctly with normal coding, as I was having issues with the header NOT RESIZING before we had done ANYTHING custom to the code. No idea why your example was working and my theme was not but this is a fact and is shown in my first request for assistance. I had this issue BEFORE I EVER REMOVED THE HEADER TEXT. I had this issue after a clean install. It’s why I first reached out for help.
My header image was 1040 by 650. Your theme is supposed to automatically adjust to the height of my image. IT DID NOT. This had nothing to do with wanting my text centered. The text was centered on the image I made. I wanted my image to display in the exact way it was made, ratio wise. Instead, the header on the main page was showing 1040 width but only 300px of my height. THAT IS AN ERROR that had nothing to do with the title, which was still there, or any custom code which had not yet been implemented. It’s all right there above.
By saying I am describing issues with the theme that I did not have, because I only had them due to custom code is essentially saying I am lying – indirectly implying. But I am here to tell you that I had issues with your header before anything at all else was done to this theme and I asked you why I was having this issue repeatedly and you did not say. I asked if you were going to update the theme to fix this issue and I asked whether anyone else had brought it to your attention. I am not making this up, I have better things to do.
I have commended you many times over for being quick to reply to assistance. However I did have to ask you SEVEN TIMES actually to fix the issue on the About page header before you bothered to address it. You literally replied to everything else I asked besides that, over and over. Then you blamed the issue of resizing on the custom code of minimum height that YOU gave me that I MUST use to make the header work properly. Again, before ANY OTHER CHANGES WERE IMPLEMENTED.
This is outrageous and unprofessional and I am disappointed, as I do love your style of themes but this has been a 10 day long journey and you have gotten progressively defensive and rude. I paid you for this theme and the header wasn’t working properly from day one. Accept responsibility, as I have thanked you for your help, and STOP ARGUING WITH A CUSTOMER. I didn’t ask you for custom work, I asked you how I can make my header images display in the ratio they were made. I then asked where I could edit other items I wanted to change and implemented that myself.
Seriously, please do not reply again.
It is absolutely unethical and poor form of you to flag my previous thread “as inappropriate”. My language and statements are not abusive, nor do they violate any TOS. Therein I provide feedback based on my experience with this theme and with you. Future consumers have a right to see the entire thread and what issues I was facing before deciding to purchase this theme or not.
Poor form, indeed.
The errors you stated are simply untrue. There are no outstanding issues with the theme. Please also do not spamm these comments twice with the same statement.
The errors I described ARE TRUE and ARE what I experienced with this theme. Also, I did not “spam”, I posted it again in case this was deleted. I will continue to return and leave my HONEST feedback and experience with the theme if my posts are unethically deleted. I am now taking screenshots of this thread in case your attempt to flag my HONEST feedback is removed.
They were a result of custom coding which was goodwill from my part. Furthermore posting the same post/comment twice is considered double posting. Please stop spamming this thread as this is not a conversation or question about the theme anymore and as such serves no purpose for anyone.
Thanks in advance & Kind regards
The headers were not autosizing properly BEFORE I EVER TOUCHED THE CODE. So you are outright lying. My first comment EVER was requesting you help me resolve why the header image was cropping to half the height of the actual image. BEFORE I EVER CUSTOMIZED ANYTHING. My first comment here shows that I had this issue on a clean and new install. Stop lying to save your sales. Shame on you.
Calling me a liar is abusive and doesn’t surve any purpose. I explained to you numerous times why this was happening in your specific case. I am not trying to save my sales but you are ofcourse entitled to your own opinion.
You are saying that my issue with the header was caused by customizations you so “generously” gave. However 12 days ago I first came here to ask why they we warping my images before any customizations have been made. So you ARE lying. Or deeply confused.
Either way, you flagging my honest feedback is unethical. I will be sure to return here to leave my feedback should you succeed in having the thread deleted. As it is relevant to a person who may choose to purchase this theme. As is your handling of me, from calling me hostile when I thanked you repeatedly, to flagging the thread when it merely recounts our exchange.
Ok that is your right and I shall not treat you any different must you have any future support questions etc. Thanks again for your purchase and hopefully you’ll still enjoy the theme.
Hey I downloaded the theme but it doesn’t look like it is pulling in the style sheet?
This is all I’m getting. Any pointers?
You probably installed a wrong file? Did you install the installable wordpress zip file?
Hello! I’ve purchased the theme and everything is working fine. I just have a doubt. When creating the grid portfolio it seems to be limited to 10 items. Could I increase this number? And how to do so?
Thank you very much. And great theme!
Hello again. Forget the previous questions. I’m blind sometimes. Have a nice day.
Great! Glad you solved it already
Being photographers http://www.toonen-wientjens.comwe will be starting a photo academy next year, so we need an information site for potential students.
We love your themes, only doubting which one would fit best or can be made best fitting.
In our case: Playne, Apley, Wryter or Slyde?
Thanks & best, Hans
Thanks for considering my themes! They can all be used for any purpose really so it is up to your personal taste. Playne and slyde would both fit a photography info website very well due to the possibility to show off large images as part of the theme!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $13.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work