Discussion on SmartBook - eBooks , Bookstore Shopify Theme

Discussion on SmartBook - eBooks , Bookstore Shopify Theme

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118 comments found.

Dear Team,

After you have provided the support and done everything you could do to resolve the issue. I am afraid the issue is not fixed after a lot of follow-ups and emails you guys responded and still the issues I mentioned are not fixed.

I have no other option but to ask for a refund. Kindly initiate my request.

Thank you.

Kindly share through a video screencast that the buttons are not working on the freshly installed theme.

https://nimb.ws/x4mPGE

Check the video above. It is a proof that it is working fine. I’ve repeatedly told you that some customization from you or your team has caused the issue in the theme. Try the freshly installed one as it is working fine.

Hello,

I have been waiting for reply on the issues i had emailed couple of days ago. I need to knwo when the issue will be solved.

Thank you.

First of all the email that you’ve provided is wrong. Second i uploaded a fresh copy of the theme and it is working fine there. They may have been something customized that is causing the issue.

someone contacted me from this email support@masstechnologist.com and aske dto gice him admin aceess to fix the issue. last login was on 7th december from islamabad. so kindly get in touch with your team and let me know what is happening. or give me your email address i will send you the email trail.

Hi

Did you even bothered to read my message above? If yes did you checked the new installed theme and checked if it is working or not for you?

I want to use the 5 ad banner images for navigation. However, I also plan to have a translation app for visitors to change the language. The navigation is currently in the image, for example “Comics.” And thus won’t be translated by the app. So I wanted to use the descriptor fields in the image to display the category, such as books or comics. However, I have populated sale text, main heading slide description, and link test in the comics but nothing displays. What do you recommend? Link to preview below. Thanks!

https://wsq2klikdazok9q8-22924007.shopifypreview.com

Hi It is not text but part of image. You need to use an image editor in order to erase the current text and overwrite over it.

Is there anyway to add text so it is translatable by an app as there are many fields—but they just don’t show

Hi

It is a customization request and not support. For customization requests kindly contact us through support@masstechnologist.com. Kindly check themeforest policy, https://themeforest.net/page/item_support_policy , for getting an idea of what is included in support and what falls under customizations. Note that working on customization requests requires a nominal fee to be paid for.

I am only able to view 3 items on the main menu horizontal – II am using the demo 1 version – it appears to stop at the phone number area

Set it to 390px then. Alternatively add the below css to reduce the title font size.
#oc-menu-header .ul-top-items .li-top-item .a-top-link {
font-size: 15px !important;
}

390 fixed it. Thank you.

Great. Best of luck for your store success.

Hi,

for the product page add to cart, buy now and search is not working at all here is the link https://www.findurbooks.com/products/12-rules-for-life-an-antidote-to-chaos

Hi

It seems that you’ve made some changes to the zoom functionality. Kindly invite support@masstechnologist.com as admin user in order to inspect the issue for you.

Hi,

The product page for this template says “PSD included”. I am building a bookstore e-commerce site that is NOT on Shopify, its on NextJS/Contentful with a Snipcart backend but I want to use this as the look & feel for my site and write my own markup.

However, after buying the template and unzipping everything, I can’t find the PSD file and there’s no mention of where to get it in the documentation. Could you please help?

Thanks! -Mike

Hi

Kindly share your email on support@masstechnologist.com and we’ll send it to you.

I had a webdesigner purchase your theme for use on my website. I am no longer working with them and got the code for the theme.

Can you advise where I can download the original theme file.

Hi

Kindly share the purchase code to check.

Can I share it here in an open forum?

Hi

You can share it here or on support@masstechnologist.com

I don’t see how to add product variations. In the products in shopify there are only 4 choices under options such as color or size. So I don’t think that is all it is. I want to be able to add hardback, softback, e-book, etc. How do I do that?

Also could I add a second line of choices such as language to go under the hardback, softback, etc…

Hi

You can add as many variants as you want. Kindly check the relevant shopify documentation.

https://help.shopify.com/en/manual/products/variants/add-variants

I cannot find the section to add in the five colorful blocks underneath the slider on one of the variations. The blocks are comic books, arts & photography, business and money books, childrens books and travel books. I think these are supposed to correspond to collections.

Hi

Kindly check the screenshot, https://nimb.ws/UXBZav , for details.

Thanks for the quick and detailed image—was exactly what I needed.

Great to see things working for you. Best of luck for your store success.

Is there an option for a sticky (permanent) top navigation for the mobile version?

Hi

There is sticky bar for desktop version. It can be enabled for mobile version as well. Let us know after your purchase and we’ll guide you accordingly.

Can we show vertical mega menu option on mobile view

Hi

Well it isn’t available at the moment but it can be added on request.

Note that it will be taken as customization request and not support. For customization requests kindly contact us through support@masstechnologist.com. Kindly check themeforest policy, https://themeforest.net/page/item_support_policy , for getting an idea of what is included in support and what falls under customizations. Note that working on customization requests requires a nominal fee to be paid for.

How do you get the red discount % off symbol on the landing pages like this: https://smartbook-theme.myshopify.com/products/copy-of-brothers-beasts-bernheimer

Hi

For that you need to provide two prices that is actual price and discount price against each product. This way it will show the discount percentage on store front.

How can i stop all the products from displaying so small?

The products in the “collections tab” on the homepage was shower clear and large. Suddenly they are all showing small? and i can’t seem to fix it back?

In one case i checked the grid option and that made them large again but blurred out. And the images are super big and clear on the product page so i know it has nothing to do with image quality. you already have access to my shopify

Hi

Kindly check now. You’ve edited image grid value but not added correctly. I’ve added again in correct format. In case you want to edit then just edit the number value only.

The issue started before i edited any numbers. All i did was changed the collection titles to show. Can you email me a screenshot of what to do if this happens again?

Hi

As I stated in my last message that all you need to make sure is to add the value to the option ‘Image size on product grid’ on theme settings area in the specified format.

The products in the “collections tab” on the homepage was shower clear and large. Suddenly they are all showing small? and i can’t seem to fix it back?

In one case i checked the grid option and that made them large again but blurred out. And the images are super big and clear on the product page so i know it has nothing to do with image quality.

Hi

Kindly check now. You’ve edited image grid value but not added correctly. I’ve added again in correct format. In case you want to edit then just edit the number value only.

Just sent you guys a support email…. I’m trying to get my theme to duplicate the demo 4 theme. I got the right demo uploaded through json… but i dont see all the products and stuff.

Also, how do I sell ebooks on this? shopify free digital app seem to have terrible reviews

Thank you very much! :)

Are there any free apps you recommend to sell ebooks?

Hi

There are tons of apps that you can use. A list can be seen below

https://apps.shopify.com/search?q=ebook&st_source=autocomplete

Hello there, I’m having a problem with images on books, I added book image but on page not showing…

Hi

Kindly share your store link to check.

Awesome template, soon I will buy it. I would like to ask something, is it possible to add referral program in this template? it would be awesome.

Hi

You’d be required to use an app for adding Referral program functionality. Once done then you can integrate it with the theme.

Hello,

I am looking at getting the %off to show up on the cart and in the check out page. How do I go about getting this activated?

Hi, Yes it is turn on and working on the collection pages but not in the cart or check out

Hi

Well it is meant for product grids only and isn’t available for the cart page. Still add support@masstechnologist.com as admin user and we’ll add it for you. Note that it won’t get shown on checkout page as they are handled by Shopify itself and theme has no part in it.

Sent invite. Thank you.

I am not able to add filters in SmartBook theme. Can you please enable or suggest any other options

Hi

For that you need to use the section “Year Make Model”. In order to use this section, you need to add the values in makeObject.js file which can be found under assets folder on theme edit area. Once done you need to add the keywords to the relevant product as tags and it will be available when searched.

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