ThemeSphere

ThemeSphere supports this item

Supported

2010 comments found.

Hi, I’m trying to add the author name under the post title on the frontpage of my site so it shows something like [Title post] by [author name] – is there a way to do that with the smartmag theme?

Hey,

If you haven’t already posted it at the support forums, you can show author name below post title as shown in our zine demo for example. You can activate it from Theme Settings > Listing Layouts > Meta In Listings (tick Author) and save settings. For further support, please create a topic at our Support Forums.

Thanks.

Thanks! It kinda worked but not in the featured area, so will check out the support forums.

Hello,

I see this theme is not notifying when it’s outdated. I have 2.6.2 installed, WP says my theme is up-to-date. How can we get notified when it must be updated?

Best regards,
Florence.

I’ve updated everything (theme and plugins) but I’m shocked that I wasn’t notified! Now, when I try to activate Revolution Slider, it generates a fatal error:

Fatal error: Uncaught Error: [] operator not supported for strings in /home/public_html/wp-content/plugins/revslider-—/includes/framework/base-admin.class.php:71 Stack trace: #0 /home/public_html/wp-content/plugins/revslider--/admin/revslider-admin.class.php(451): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /home/public_html/wp-content/plugins/revslider--/admin/revslider-admin.class.php(72): RevSliderAdmin>addSliderMetaBox() #2 /home/public_html/wp-content/plugins/revslider-—/admin/revslider-admin.class.php(44): RevSliderAdmin>init() #3 /home/public_html/wp-content/plugins/revslider-—/revslider.php(165): RevSliderAdmin>__construct(’/home/pu…’) #4 /home/public_html/wp-admin/includes/plugin.php(1882): include(’/home/pu…’) #5 /home/public_html/wp-admin/plugins.php(164): plugin_sandbox_scrape(‘revslider-—/r…’) #6 {main} thrown in /home/public_html/wp-content/plugins/revslider—-/includes/framework/base-admin.class.php on line 71

Thanks in advance for your help.

Best regards, Florence.

Hi,

All ThemeForest buyers can use a plugin named Envato Market for updates. The second is a known issue between Revolution Slider and PHP7.1 – please check your PHP version and ensure it’s not newer than 7.0. For further support, please create a topic at our Support Forums.

Thanks.

Hi,

Thank you, that’s what I did: I installed Envato Market on the sites where some Envato components were not updating automatically. And thank you for letting me know that Slider Revolution was not compatible with PHP7.1.

Best regards,
Florence.

Theme looks good but I have a pre-purchase question about equal column heights. I’ve purchased two other themes and wasted untold hours only to be told that there is no way to accomplish this. Being able to create equal height columns with specific elements, like images, Google Maps and so on, all with borders, padding and column gaps is fundamental to my site design. I would have searched this in your forum but access is limited to purchasers which is not great.

I received a refund on my previous theme and need to purchase another theme asap. This one looks good if I can get answers to my questions.

Hi,

Sorry, this isn’t something we support out of the box. You would need to use a shortcode plugin or a page builder plugin to accomplish what you’re looking for. We can offer a better answer if you can share any examples of what you will be trying to create. It might be possible natively but can’t comment until we can see what you’re looking for.

Thanks.

Hello,

Unfortunately, there’s a big problem with your updates. We’re managing more than 3’650 WP sites and we cannot update their themes and plugins manually, else we’d have to hire several people just for that.

Your updates are not detected by our central management system, even with Envato Market installed and activated. These updates are hidden, we have no choice but to log into the site to see them: http://i.imgur.com/sIelT0T.jpg

And some plugins are showing they have to be updated but when we update them WP says we already have the latest version: http://i.imgur.com/Ywy4AL2.jpg

Best regards, Florence.

Hi,

We use TGMPA lib which is the standard plugin management lib for themes so it shouldn’t have a problem with mass updates. Please create a topic at our Support Forums and mention the “Central Management System” you’re using.

Thanks.

Hi,

Ticket submitted.

Best regards,
Florence.

I have been trying to get support on few issues, tried registering on your support website, it does not let me register with purchase code i was provided.

I have this issue, site was working all well suddenly due to something the top nav has an issue with social icons.

I don’t want to share my link on a public forum please suggest me where can i send u details.

Hey,

What’s the issue you’re having with forum registration? Our support forums is the only area where our tech team can answer your queries. Simply send us your purchase code via the contact form here and we’ll get your forum registration issue sorted. You can do “private” replies at forums so they won’t be public.

Thanks.

Here you keep mentioning your documentation with a link; however, no documentation is available unless you buy the theme. No doubt many questions could be answered if we had access to your documentation.

1. How to make header-navigation sticky on top on mobile device?

2. On mobile, when we press menu, and slide display from right to left, navigation menu not close. How to make it fixed navigation menu?

Thanks

Can you help me please?

Hey,

1. Header navigation isn’t sticky on mobile due to limited space. The Modern Header supports smart sticky so it will show when scrolling up (standard behavior for iOS and Android guidelines).

2. Please create a support topic at our forums and elaborate on this issue with a link to your site and what’s the behavior you’re expecting.

Sorry, as mentioned in the warning while commenting and in the support tab, we provide support via our support forums. Please create a topic there and our support team will help you get setup.

Thanks.

Hello,

For a reason that I do not understand on the header and footer when I use the shortcode to display the social icons I have a “br” html tag that is added and so it distorts a can this area

example

The shortcode

http://d.pr/n/8F4zaZ

And understood like that in the html

http://d.pr/n/G9QN3C

An idea of this bug? can be?

Thank you

Hey,

In WordPress 4.8.1, they have changed the Text widget to auto-insert p and br tags and have introduced a new widget named “Custom HTML”. Please replace the Text widget with Custom HTML widget. If you still need further assistance, please register and create a topic at our Support Forums.

Cheers.

its ok thank you

How to add text below footer?

Please check this image and my site: https://instink.net/wp-content/uploads/2017/08/i3.png

Thanks

Hey,

Sorry, as mentioned in the warning while commenting and in the support tab, we provide support via our support forums. Please create a topic there and our support team will help you get setup.

Thanks.

Problem with Meta-Descriptions

We have a major problem with the meta data configurations of this template. We have consulted both a web developer, Screaming Frog’s own personnel and an SEO consultant, all telling us they suspect the template to be the reason as to why we have 2x meta descriptions on our blog.

Crawling the blog with Screaming Frog Spider SEO shows us that all our posts and pages have the same meta data as our front page, even though have set up unique metadata using Yoast SEO plugin.

Uniquely attributed meta data is also shown in the admin panel of the pages and posts. The consultant and web developer were not however granted FTP access to inspect that part of our sites configuration.

Is this a known problem with the theme? Has anyone else learned how to fix this? Could it be the robot.txt or htaccess?

Hi,

As far as the original theme is concerned, the theme doesn’t add or affect any meta descriptions and we often recommend Yoast SEO plugin. And some of our largest buyers use the Yoast plugin. If a developer has previously made any custom modifications to the theme, then they might be affecting it. Alternatively, a plugin could be source of it. Try to temporarily disable all plugins other than Bunyad plugins. Further, we can help with it if you can create a topic at our Support Forums.

Cheers.

Hello. I would like if i could minimize the number of thumbnails the site create each time i upload an image. actually i got 18 thumbnails per image! thanks

Hey,

This can be reduced by disabling someone of them programmatically once you know which blocks and areas you will be using. Please create a topic at our Support Forums and our team will let you know what to change.

Thanks.

Hi

I’m the developer who maintenance itportal.co.il which based on your theme.

After wordpress version update to 4.8.1 – the “News focus block” messed up the site (the live version is still on previous wordpress version – you can change your host file to 80.178.250.151 to see it)

Can you advise?

Thanks!

Hi,

You can send us an email from here with your purchase code and we’ll get it sorted. In the email please confirm if you would like to create a new account or use the old one with a new email/password.

Thanks.

I just sent an email – Thanks!

Hi

Any update ?

Did you received my email ?

Waiting to hear back from you

Thanks!

This comment is currently being reviewed.

Hi, I’m thinking to buy this theme, I got a main personal blog wich I plant to convert it to multisite wordpress, to create some dedicated subdomains, like photography or travel, personal CV, etc, inside the same project but with it’s own look and feel, Can I doit with the Regular Licence on this theme?

Hey,

Yes, that’s possible if subdomains are personal projects or part of same site.

Cheers

Hi!. I want to convert the language into Arabic, how? and Do I add “seo yoast”?

Hi,

Once you change language of WordPress to Arabic, it will become RTL automatically. Then you can translate it yourself or use a translation from our support forums. And yes, SEO by Yoast is fully supported. For further support, please create a topic at our Support Forums.

Thanks.

The theme is compatible with WordPress 4.8.1?

Hey,

Yes it’s fully compatible except for the “Text” widget on pagebuilder (not used on any of our demos) but a fix for that is available on our support site and will be released soon for anyone who wishes to use it.

Thanks.

Is it possible to translate the READ MORE?

Hi,

All of the theme text/strings can be translated using the normal WordPress way also explained in the documentation.

Cheers.

xq4

xq4 Purchased

How to make infinity scroll for woocommerce pages too?

Hi,

Sorry we don’t offer this feature yet. We have noted it down and if there are more requests, we’ll add it in future updates.

Thanks.

Hi, does this theme has full-width homepage slider like motive magazine?

Hey,

Sorry there isn’t a full-width slider option. Yes, we can help with thumbnail size as needed via our support.

Cheers.

that’s good, so there is not way the home page upper block become a slider? again thanks for your reply

or a full wdith thumbnail instead of 1 big with 3 small

google AMP enable? if yes great! if not when?

Hey,

Yes you can use the WordPress’s AMP plugin by Automattic and it’s compatible with SmartMag in latest version with custom styling.

Cheers.

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