733 Reviews

for Customizability

Preço alto para um tema simples e limitado.
Ativação pelo FTP e muito obsoleto

ThemeSphere

Author response

Hey,

What's the problem you're experiencing with FTP? Please note that the recommended method is to upload it via WordPress admin (normal installation): http://theme-sphere.com/smart-mag/documentation/#installation

If you need assistance, please create a topic at our Support Forums. If you're still not happy with the theme, you can open a refund request: http://themeforest.net/refund_requests/new

Thanks.

for Design Quality

Great Theme! Worth every dollar spent! Done well enough I haven't need to use the support forum since first install over 2 yrs ago. Please keep updating each year. Thanks from Michael Thought Magazine at michaelthought dot com

for Customer Support

The first question is, you didn't answer it.
So I solved it myself.
Other questions are answered but The second question is not answered too.
That's why I'm complaining, but you say take get a refund.

ThemeSphere

Author response

Hey,

Sorry but just like any other business, we are not fully available over weekends. The average response time is less than 24 hours on normal days but on Saturday and Sunday, it can take 24-48 hours (average 24 hours). We do have one team member covering on Saturday but it's limited availability so some questions may be answered and some may not.

It's unfair to rate 1/5 after waiting for just 7 hours which is why we offered you a refund since you were unhappy. We checked our support topic and your topic was replied yesterday and your input. Kindly reply to the topic and reconsider the rating.

Thanks.

for Design Quality

We bought this theme a few years ago and so far we haven't found a better alternative. It's easy to customize and it just looks amazing on desktop and mobile.
Well done!

for Design Quality

Non user friendly visual builder. poor option.

ThemeSphere

Author response

Hey,

Can you provide us details with what is it that you didn't find in the options? We have hundreds of options so perhaps you may have missed something. Were you looking for something in a particular?

If you're not happy with theme, you can get a refund.

Thanks.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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