34 comments found.
unable to download king composer
Hi, please send us support ticket. Our team will help you. Thanks.
I tried to navigate to Theme Options → Utility to import demo content but it’s not working. I can’t even access utility section
Hi, Please send us a support ticket. Our team will help you. Thanks.
I have purchased – Smartman – WordPress Theme For Handyman Service , I am able to install the theme but Theme Support Pluggin is not working at all, i have installed entire wordpress couple of times, but still it is not working , so this theme is completely useless, please give us support of refund the payment
TICKET #2896644
Hi, You will get reply soon. Thanks.
Good support, thank you for your responsiveness, and for having fixed the problem I was having on my website so quicly !
Thanks.
Hii I am trying to remove background image from single post page, but could not find how to do it as there is no option to hide background image. from side bars too.
please do guide and correct me if i am missing any thing thanks
Hi, Please send us a support ticket. Our team will help to you.
I am trying to set the native language to Spanish could not do it Can you suggest me how it can be done, & Links on home page slider now responding need to fix that issue to. thanks
Please send us a support ticket. Our team will help you.
Until when is the special price 19$ ?
The offer expired. We will set again soon.
One month since I bought this theme and it’s still useless. Nothing works. Support is crap too. I had to get another theme to complete the job.
Please send details via our support center. Our team will help you.
I also try to navigate to Theme Options → Utility to import demo content but it’s not working. I can’t import content!!
My Ticket Number is #2648326
Thanks, You will get the reply.
After a while using SmartMan theme, I cannot edit Header Settings in Theme Options. Please fix.
Hi, Please submit ticket. Our support team will help you. Thanks.
Please respond. I have sent a support ticket
You will get the reply.
It’s been 11 days. Still no reply? Buying this theme was a mistake! Please I’ll need a refund
Please give the support ticket ID.
2631123
Thanks, You will get the reply.
is it compatible with woocommerce?
Is this theme no longer supported? no one is responding
Hi, Yes, its supported. Currently, not compatible with woo.
I tried to navigate to Theme Options → Utility to import demo content but it’s not working. I can’t even access utility section
Please send us a support ticket. Our team will help you.
The theme options do not work in the backend, looks like broken javascript is the culprit. Because of this, I can’t import demo content or do anything with it. This is a broken theme and shouldn’t be sold.
Developing on a localhost and am trying to import the dummy content to build on… but clicking on the Utility Tab does nothing.
Hi, Please send us a support ticket. Our team will help you.
I cannot display the details of a project I have the following message : Fatal error: Call to undefined method Bunch_Base::post_views() in C:\Program Files (x86)\EasyPHP-12.1\www\dgmburkinafaso\wp-content\themes\smartman\single-bunch_projects.php on line 9
when I want to send a Ticket in Product or Category I can’t find your Theme
Hi, Please select “any item” tab and send the ticket.
please tell me how to change the color of the theme
Please send us a support ticket. Our team will help you.
Slider links are not working.
Please send us a support ticket. Our team will help you.
Just purchased the theme and am getting this error even though I have successully installed 2 other themes just after to test.
500 Internal Server Error, Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.
I have edited the HTS Access and lengthened the time in the config.php file with define(‘WP_MEMORY_LIMIT’, ‘64M’); but still not joy.
At this point I wanted to raised a call but your forum seems to be down, the one from the documentation.
Any help?
HI, Please send us a support ticket. Our team will help you.
Ok
Where is the child theme in the files? I’m not able to change the theme colors.
Please give us a support ticket. We will help you.
Hello,
My question is abou the next theme: https://themeforest.net/item/smartman-wordpress-theme-for-handyman-service/24095813I couldnt find this theme in the list.
I have bought this theme for a while now and build something about it. I have some questions about the theme and send 2 images as examples.
1. How can i change the text ont he buttons?. – https://imgshare.io/image/sNCy6
2. How can I change the text on the contactpage like Adress, Phone, Email and Working hours? – https://imgshare.io/image/sN5ry
Greets,
Flex Folio
Hi, Please select “any item” tab.
Hello. Can’t find your name in the list of Product or Category to create Support Ticket! There are hundreds of titles, but there is no title for your theme.
Also NO PSD files as you promise in description.
In fact there is no support, cause you can’t create a ticket without choosing correct name of theme.
Solution found. The author replied. Take my words back. Solution is: You can send the ticket without selecting any name. This is “any item” category.
Thanks!