27 comments found.
The main 210×260 image is elongated in both iPhone and Androids email client.
Please help.
Hi mobileleasing,
Thanks for purchasing Smartx Mail. Make sure that while editing the template you have kept proper class assigned for this image and style attribute with it’s content. If you are sure those are correct please send me the layout you are testing to gifkynet {@} gmail.com so I can trace the issue.
Regards.
Hi, I would like to ask you for a support. I have a problem with diacritics. P.e. ?,?,á,?…(czech language). Is possible to fix it? Thank you Jay
Hi Jay,
Thanks for purchasing Smartx Mail, please send me the newsletter HTML to gifkynet {@} gmail.com and I’ll check it.
Regards.
Hello
First of all your template looks really good.
Secondly I got a newb question regarding template number 6.
“How to adjust the height on the header image?”
Regards, Michael
Hi mtrolle,
Thanks for purchasing Smartx Mail.
You can just export the image from PSD file with the height you wish (you will need to change mask and slice height) and it should work fine.
Hope that helps. Regards.
It did somehow – but there is no .psd files for this one. It’s the Light Green one – number 6.
There are .psd files for all other colours. So what do I do? :))
It’s just a lot of images on this one – I tried resizing the Banner1 Image, but that didn’t help.
Thanks for the response.
Regards, Michael
Hi Michael,
You will find the PSD file for the banner and other general elements which are the same in all colors in the “PSD” folder which is located in the main folder (before you get to choose the color folders).
Regards.
SuperB! I was just a little confused, but it’s really nice working with even for total newbies like me. The mail looks so amazing now 
Now I just got the last question: How do I send it?
Can I somehow send it through OutLook?
And can I easily upload an online version of it?
Thanks a lot for that nice work! :)) Have a great day.
Regards, Michael
Well online version was easily fixed 
But how to send it, with images and stuff.
Hi Michael,
It is not recommended to send it from Outlook. For best results it’s best to use professional email campaign services. You can start with a free account from mailchimp.com. In the help documentation file you will find steps of sending the template with Mailchimp.
Regards.
Well didn’t want to use MailChimp. But it seems to have been improved a bit. But thanks for your help it’s all working perfectly now
Best sales to you!
Awesome, glad everything works fine.
How do you add sections onto the template? It’s only allowing me the 3 that it comes with.
Hi Clay1103,
Please contact me via my profile contact with your purchase code of Smartx Mail (On the download page once you click on the download button you will be able to download the License certificate & purchase code).
Regards.
Hi
Why can’t I purchase it by PalPay now?
Simon
Hi simcao2013,
Thanks for your interest in Smartx Mail. You should be able to buy it with PayPal, if you will face any problems again please contact Envato support to get help.
Regards.
Hi! Fantastic design. Looking to purchase the template and I am a bit new to this.
Is this compatible with mailer-lite? and is builder bundled with the template?
Thanks.
Hi kayvow,
Thanks for your interest in Smartx Mail. According to mailerlite you can use your own HTML template so you can use any HTML email template, for the responsive templates like Smartx you just need to make sure that this service doesn’t remove a doctype declaration during sending process.
There is no template builder with this template but the code is well commented so it’s very easy to build your own layout (help documentation covers that).
Regards.
Images can be replaced by our?
Hi Bankrotforum,
Thanks for your interest in Smartx Mail, yes all template’s placeholder images can be replaced by yours, also an elements PSD file is included where you can place your images instead of the default one (in case you want your images to have the phone and tablet frames used in layout #1).
Regards.
