Web Themes & Templates

Reviews for Smarty - School Kindergarten WordPress theme

Reviews for Smarty - School Kindergarten WordPress theme

4.72 (94 ratings) 4.72 stars
Cart 2,804 sales
Well Documented

94 Reviews

for Customer Support

Everything is perfect!

Author response

Thank you very much for finding the time to leave us this invaluable feedback. We really appreciate it!

for Other

There are many parts in the theme that need to be improved and fixed. The fields that should simply be changeable cannot be changed. Theme development should be thought more carefully.

Author response

Hi,

Thank you for your feedback. We will take into account your suggestions in the future updates of the theme.

for Feature Availability

World class theme!

Everything works super. StylemixThemes, you are are magicians!

Author response

Thank you for your review! Much appreciate it!

for Customer Support

I wanted to use this theme for our chess school, but it has issues and does not show on the front side. customer support sucks, does not respond after days and if they respond, they dont understand and see the issue. Keep away from that theme.

Author response

Hi!

Sorry for the inconvenience, we apologies for this misunderstanding and awkward situation.

Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.

We do our best to train each of our support staff on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself.

Thank you again for bringing this issue to our attention – please don’t hesitate to contact with any further concerns.

Cheers!

for Design Quality

Absolutely love this very comprehensive and attractive theme

for Customer Support

Even though I imported the demo properly, a feature that appeared in the demo did not work on my site, I could not get a response to my request for support for days. They asked me to solve my problem by sending unrelated sources without reading my problem. It didn't help for days and I was compressed by my client every day because I couldn't solve the problem. Finally I had to solve the problem myself.

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