Link is broken within the theme. Once pressing more videos on [video_home] nothing found. The categories more videos buttons not working also - the page just reloads. Once you press playlist - the icons are huge pixelated looks terrible. Customer support not available and the theme is still on sale. This is a very pathetic product. How come anyone sells this theme if there is no support?
Do not purchase this theme if you want flexibility and easy of customization via integrated features. If you want it to look different, expect to write code.
I'm sorry for any inconveniece caused! Snaptube theme is modular theme and comes with Visual Composer which means you don't need any coding skills to customize it, but of course, you can't change it completely to a different looking theme so for that reason, we have setup admin sandbox where anyone interested in Snaptube theme can check the admin part before buying it.
I have not been able to access the site due to coding error. I have contacted my web host and they said it was errors in my code. I contacted Cohhe to assist me for about a year now and now my customer service is expired and I need to repurchase for a 6 month extension. Too many errors and updates to keep this "functioning." I am out of patience.
I'm really sorry for any inconvenience it has caused to you! Unfortunately, we are not able to offer support if the support has expired. I understand that it might be frustrating but these rules were implemented by Envato and not the authors of themeforest.net
Unfortunately, I don't know what the error says, but it might be some third party plugin or customizations which cause it but I'm just guessing as I don't have access to this error.
i have bought over 20 themes so far on theme forest, this theme has been my worst mistake...i am sorry for the developers of this item, i wasted 60 dollars on it but i don't let other people waste their money on it.
worst customer service ever and a lot of false stuff
for ex: on the index.php it tells u that there will be a list of shortcodes available for this demo, guess what? there is no list and no shortcodes...in one word : WORST Theme Ever
I'm really sorry for any inconvenience caused! I checked the topic you created on our support forum and I see that there was a misunderstanding regarding search page.
We are using Visual Composer for Snaptube so there is no need for shortcodes. We will fix the issue in the documentation and remove that paragraph where it mentions shortcodes.
Let me know if I can help you in any way. I will he happy to assist you.