Discussion on SNS Twen - Responsive Magento Theme

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30 comments found.

Guys I know you must be busy, however please take time to follow up on our fault. We put in a ticket and you responded asking for our admin to fix the bug. I have emailed you now off 4 time over the last week with no response. What is happening????? Error message with Twen design [#918753]

Hi,

I’ve send you an email about this issue. Please check!

Our problems have now been completely sorted out and the theme works extremely well. The problem was lack of communication understanding. Make sure when you log a support ticket you reply via your account and not via the email they send to you. Great support once I found it:-))))

Thank you so much!

Hi Guys,

I’m trying to make sure only specific chosen products appear on the “Product Suggestions” block. This block is part of the twen_menu you have on the kids category main menu. I have added the code > product_category=”xxx” < to the code below and specified the category ID. The products from the ID are not picked up by the block. Can you please help?

The full code is as follows;

{{block type=”slider/list” title=”Product suggestions” product_order_by=”random” template=”sns/slider/product.phtml” product_category=”59”}}

Thanks,

Hi,

Please try refresh or disable your cache. If still … please open a ticket to our ticket system and give us admin account to check

Thanks

These guys don’t do a bad design – however, have a close look at the code before using as their support is minimal at best.

Once they decide it is too hard to fix the fault and there are a few, they stop communicating with you.

Buyer beware!

Hi,

You have opened ticket on our ticket system and our staff have replies you. But you don’t reply our staff. And now you have rate us 1 star :(

The cause is we don’t have receive any reply from you, you can check on our ticket system

Best Regards!

Hi,

We are checking the performance of the theme, are there some way to test it before buy it?

Thanks a lot

Hi,

You can check here: http://gtmetrix.com/reports/demo.snstheme.com/HXXnQ346

P/S: Our demo is not optimization image

Thanks!

Guys, are you able to give me an update on ticket numbers 502795, 493283, 875040.

Thanks, Rolex

Hi,

Please check your ticket. Thanks!

Hello, I just purchase this theme and I like to know how can I use a configurable swatches for product for Magento 1.9.1. I trusted when you inform that version is compatible with Magento 1.9.x. Thanks for your reply.

And we’re planing to update it.

Have a nice weekend!

Hi SNS, do you know that when I use 1.9.1 and go into a category, dissapear the right column and only show a product list and a blank left block. I install a fresh magento 1.9.1, add the theme files and configure all like the documentation say. When I debug with path hints I can see that is reading frontend/sns_twen/default/template/page/2columns-left.phtml Could you help me?

Hi,

Please check config in file: app/design/frontend/sns_twen/default/layout/catalog.xml The default we only config right column for Catalog Category (Non-Anchor). Maybe your category is Catalog Category (Anchor)

if you have trouble please create a topic at: http://snstheme.com/forums/forum/magento-theme/sns-twen-magento-theme/ and give us more info. My staff will help you

Best Regards!

I need to change the blog’s fonts (color, size etc) via css. where is the css file for this saved?

Thanks,

Hi,

- If you can work with lesscss, please go to Admin >> SNSTheme >> SNS Twen >> Advance setting >> Less: Alway compile and please edit .less files

- If you cannot work with lesscss, please go to Admin >> SNSTheme >> SNS Twen >> Advance setting >> Less: Only compile when don’t have the css file and please edit .css(theme-....css) file

P/S: You can also add your custom css to field Custom Css in Admin panel(Admin >> SNSTheme >> SNS Twen >> Advance setting >> Custom Css)

And in the future if you have any question or concern please create a topic at: http://snstheme.com/forums/forum/magento-theme/sns-twen-magento-theme/ my staff will advise/help you

Best Regards!

For the area of New Products as identified which I could select the products, but for Selling Products not. How do I get the products appear in this area?

http://prntscr.com/772ix1

Thanks

Hi,

Please create a topic at: http://snstheme.com/forums/forum/magento-theme/sns-twen-magento-theme/ my staff will advise/help you

Best Regards!

Hi, we wanna purchase the theme. Now one question,it can used for Magento ver 1.9.1.1 ,can’t it? and if can’t used, when will you updata it? please reply us asap. Thanks!

Thanks for your reply. We like the desgin so much. And wanna confirm that can solve the function via the link info. https://www.bemaged.com/en/blog/use-magento-swatches-in-custom-theme/ ?? Thanks.

Thanks for your reply. We like the desgin so much. And wanna confirm that can solve the function via the link info. https://www.bemaged.com/en/blog/use-magento-swatches-in-custom-theme/ ?? Thanks.

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