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Can you please tell me how I can center the logo? I turned off the search area but can’t seem to center that img.
Thanks in advance, I love the theme btw!
Hello, thanks for contacting!
To center the logo please set the Compact Style Center Navigation Header style in the Theme Settings – Appearance – Header tab: https://www.screencast.com/t/5DptbQmq
Hi quick question…our form submission confirmations come back with “Example” in the from field. We built this form off of one of the example forms which is likely where this comes form but where can this be changed at?
Can’t seem to find this setting.
Hi, thanks for contacting!
You can edit example address in /wp-content/plugins/cmsmasters-contact-form-builder/inc/form-builder-sendmail.php file: https://www.screencast.com/t/xm2qtEmfgWG .
Besides you can use E-mail field instead of a Text field in your contact form settings: https://www.screencast.com/t/5RWSU0gWh and thus e-mails will be sent from the e-mail address your visitor enter.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
I like this template. I would like to know if it supports multilingual?
Hi, thanks for being interested in our theme!
For the multilingual site we recommend you to use the WPML plugin, it should perfectly meet the requirements, just please note, that it should be purchased separately. And we can also advise you to create a multisite or add sub domains for each language, yet using a plugin for this purpose is more convenient.
Let us know if you have further questions, thank you!
I ask you before buy. Are your template is compatible with Wordpress 5.0.x?
How long will you update your template for new versions of Wordpress and how is it paid?
You work is great, thank you.
Hello, thanks for being interested in our theme!
An update for Wordpress 5.0.x is currently under upload to Themeforest, yet it might take some time to be reviewed and become available for download. Appreciate your patience and understanding.
The current theme version can also be used with WordPress 5.0, just please install and activate the Classic Editor plugin to get the full theme functionality.
Once the theme is purchased you will receive theme updates till the theme is available for sale at Themeforest. Please note that theme updates are provided for free, they are included into the theme price ($59).
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Can you please tell me how to turn off Gutenberg editor and continue to use your Content Management system? I have upgraded to the latest template but do not see a way to turn it off. Thank You.
If you update the WordPress to 5.0 please install and activate the Classic Editor plugin. After that there will be an opportunity to edit pages using CMSMasters Content Composer plugin.
Should you need any help with the theme, please contact our support at http://cmsmasters.net/support . Thank you!
Great thank you. Will activate the classic editor as suggested and will keep my eye out for the update. Great work!
Thank you for the reply! Let us know if you need any further assistance
If I buy this theme can You install it on my site
Hi, thanks for contacting and for your interest to our theme!
Sure, in case you’ll experience difficulties with the theme installation our support agents will gladly help you just please contact our support team at http://cmsmasters.net/support
Hello. I have installed an SSL certificate but the fonts are rendering differently. Can you tell me where in the theme I can point the google fonts to https instead of http? Thank You
Please make sure that you have configured https correctly and set “https” to the Site Address and WordPress Address fields. (Settings/General tab https://www.screencast.com/t/rEiUMKsTr )
Should you have other questions please contact our support team at http://cmsmasters.net/support
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to receive further assistance.
I am trying to update the theme, but after downloading “all files and documentation” I can’t see any “update folder”, which is the one I need according to the readme file. Where is the “update folder”? Thanks
To update the theme download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (there is no separate “update folder” so you should upload the theme itself) Please make sure there are no nested folders such as social-activity/social-activity. I recommend you to rename the theme version you used previously (for example name the theme folder “social-activity-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins as it is noted on the WordPress admin panel after the theme is updated.
Sometimes there is also a need to deactivate the theme and activate it again to make all changes that were implemented function correctly.
Please note that you might need to clear your browser’s cache in order to see the changes.
i would like to enquiry for the theme regular license purchases and few clarification for it’s functions . This is my first time in theme forest and can let me know how to contact author or support for clarification? Thanks
Please contact our support team at http://cmsmasters.net/support and our support agents will gladly answer your questions.
hello, I would like to use different plugins but the system does not recognize html shortcode, specifically I would like to use plugins:
- Ninja Forms
- Team Members
why is this customization not possible?
Plugins the theme is compatible with are listed on the theme page on Themeforest. Please note that the theme wasn’t advertised to be compatible with Ninja Forms and Team Members plugins.
We didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility with the theme, appreciate your understanding.
Does this theme work with Elementor?
We didn’t test Elementor plugin functioning with the theme and thus can’t guarantee its compatibility, appreciate your understanding.
The visual composer plugin got broken in the latest WP core update.
Hi Marten, thanks for contacting!
Our developers are working on updates at the moment – we do our best to release updates as fast as possible and highly appreciate your patience.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Hi there it is possible to change direction of post slider widget in theme from right to left ?
Hello thanks for contacting!
The theme doesn’t provide a setting to change a direction of a post slider shorcode. Please submit us a request at http://cmsmasters.net/support/ with a link to your site, a screenshot of a desired result and relevant WordPress credentials and our support agents will investigate the possibility of desired changes implementation
Hi Theme cmsmasters builder plugin not working
The issue you have is caused by WordPress 5.6.x update.
Our developers are working on the theme update to make it compatible with the current WordPress version. The theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
As a temporary solution to make the theme function correctly with WordPress 5.6.x we recommend to use Test jQuery Updates plugin and Classic Editor plugin with the following settings.
Not happy at all. I have had to reinstall this theme twice. Once again, I will be emailing support.
We’re upset to know that you faced with difficulties during the theme installation and are ready to help you get the best experience using the theme. The theme installation shouldn’t raise any issues, likely the problem is caused by server settings or third-party plugins incompatibility. Please don’t hesitate to contact our support team at https://cmsmasters.net/support/ should you need assistance with the theme set up or have any questions concerning the theme functioning – we’ll be happy to help you.
When will this theme be made compatible with Wordpress version 5.7? We are not able to use the editor at all now.
We’re planning to release the theme update next week and highly appreciate your patience.
As a temporary solution to make Content composer function correctly we recommend to use Enable jQuery Migrate Helper and Classic Editor plugins with the following settings.
Hello from cmsmasters team!
We are glad to inform that Social Activity theme is now updated to version 1.3.4 – this update addresses issues caused by recent WordPress versions and includes the required plugin updates, along with other minor theme fixes. Please go ahead to download and update the theme on your website.
When doing this, please make sure to update the theme plugins and clear your browser cache after the theme update.
Should you need any assistance with updating the theme, please feel free to contact our support team at https://cmsmasters.net/support
Hello and thank you for the update. However, it looks like the theme still requires the use of the Enable jQuery Migrate Helper plugin in order for the editor to work. That plugin specifically says “It is not intended for use in production.” so it seems untenable to continue to require that going forward.
The current theme version doesn’t require Enable jQuery Migrate Helper plugin, Content composer plugin functions correctly without it. Please make sure to update the theme plugins after the theme update (check Appearance/Theme plugins tab) and clear your browser cache.
In case the issue remains actual please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Sorry, forgot that the plugins are updated elsewhere. Works without the jQuery Helper now. Thank you.
Hi, I have a pre sale question : does the theme provide the possibility to set rewards for different donation amounts? Thanks. Milad
Hello thanks for contacting and for your interest in the theme!
The theme doesn’t provide desired option, you can try to use some plugin for the purpose we just can’t recommend you any because we didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
Please feel free to contact our support team at https://cmsmasters.net/support/ if you have any questions.
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