Discussion on Sofani - Furniture Store WooCommerce WordPress Theme

Discussion on Sofani - Furniture Store WooCommerce WordPress Theme

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128 comments found.

I dont see options anywhere for a refund. So maybe you could just tell me where to add a phone/email in the header??? I’ve looked everywhere. Any help or response or support would be greatly appreciated

Support for this is non-existant. I’ve spent hours now, running circles around myself fixing glitches and issues on this theme. I WANT A REFUND. Where are you people at. Does ANYONE know how to get in touch with these envato people for a refund??

Hi.
We have checked and approved your refund request. Thanks.

Kitaip

Kitaip Purchased

Support website doesnt work, how we can get help?

Hello.
Thank you for contacting us.
Please submit a ticket on our support site at this link: https://yolotheme.com/forums/forum/product-support/sofani/
We will help you check it soon. Don’t forget to add your purchase code to you account first.
Thanks.

How can one we reach you guys for assistance after the support subscription has expired? I’m trying to make sense of why the expiring date on the support aspect when the Theme is for life

Yes, you can contact us via contact@yolotheme.com email.
Thanks.

I sent you guys a message to the above provided email address and I’m yet to get any response from you and its been more than 2 days now. Please kindly respond accordingly to my email with the problem I reported

Sorry for the late response. We have checked and replied the email. Please recheck it. Thanks.

Hi folks, I’m enjoying the theme. I found a bug with the megamenu widgets and fixed it on my end and wanted to let you know the solution in the support forum for your next update. Unfortunately I couldn’t start a support thread because our item support period ran out. I think you’re shooting yourselves in the foot preventing people from posting there – my post would help you more than it helps me.

The bug is that if a widget in a megamenu tab has no content, for example a product cat widget for a category with no products it prevents ob_get_clean() from executing which causes the other widgets to be displayed above the whole menu. Looks really bad, but is an easy fix.

In yolo-product-cat.php in Yolo Sofani Framework plugin you need to move $content = “ob_get_clean(); wp_reset_postdata(); echo $content;” out of the if statement and below to make sure it gets executed. You’ll probably need to repeat this process for the other widgets.

Cheers

Hello.
Thank you for your feedback.
Yes, our support site is based on Envato order, so the user will have a limited support period time like for them order.
You also can contact us via Facebook page or via our contact@yolotheme.com email.
For that issue, we will check and update our theme soon.
Once again, thank you so much.

Hello. I use polylang with Sofani. Is there any way to use a different footer blog for each language for home page? When I try to change the page footer in one language it changes also in the other

Hello.
Thank you for contacting us.
We will update our theme to support Polylang language for the footer translate. Please wait for us.
Thanks.

Hi again.
We just released a new version to support Polylang plugin. Please get that version 1.6.5 and check it again.
Thanks.

I just updated site after more than year, and there are missing features now. For example sticky header on mobile, archive page filter options, and who knows what else I will find. I literaly had to copy code from old theme to new one to get sticky header back.

Hello.
Thank you for contacting us.
Yes, we have removed the sticky header on mobile on the last version. Because have some issue with sticky on the mobile. For the archive page filter, it still works fine.
If you need help about the mobile sticky, please let us know again. We can help you do that with the custom CSS.
Thanks.

Ok thanks for info, and the problem with filter was caused by someone’s custom edit being removed after update

Hi again.
The filter options on the archive page still appear, please check your config again.
https://i.imgur.com/XmLhJzC.png

Thanks.

Speed of my website is too slow

Any Update?

Hi again. As I see, you should optimize your image first. Some image on your homepage slider to large https://i.imgur.com/7IHTg8J.png
Please check it again.
Thanks.

I just bought 1 theme: Sofani – Furniture Store WooCommerce WordPress Theme Preview – ThemeForest by SOFANI However after purchasing I was unable to install the same as the demo here: Sofani – Furniture Store WooCommerce WordPress Theme Preview – ThemeForest

and here is the one i installed: https://erasvietnam.com I need help with this problem.

Hello.
Thank you for contacting us.
For the technical support, please submit a ticket to our support site at this link: https://yolotheme.com/forums/forum/product-support/sofani/
We will help you check that issue soon.
Thanks.

does it support elementor editing?

Hello.
Thank you for contacting us.
Our theme using the WPBakery Page builder to build the page and shortcode. We don’t have the Elementor addon for our theme. But if you want to use the Elementor. You still can use it with our theme.
Thanks.

HEELO AGAIN, LOOK HERE ERROR IN YOUR THEME IS: /wp-content/plugins/yolo-sofani-framework/admin/assets/js/admin.js: jQuery.fn.change() event shorthand is deprecated /wp-content/plugins/yolo-sofani-framework/admin/assets/js/min/yolo.setup.install.demo.js: jQuery.fn.click() event shorthand is deprecated /wp-content/plugins/yolo-sofani-framework/admin/assets/js/min/yolo.setup.install.demo.js: jQuery.fn.change() event shorthand is deprecated

/wp-content/themes/yolo-sofani/admin/assets/js/yolo_admin.js: jQuery.fn.change() event shorthand is deprecated o/wp-content/themes/yolo-sofani/framework/includes/yolo-dash/assets/theme-option.js:55:11): jQuery.fn.click() event shorthand is deprecated

Yes, please give us your site info to our contact@yolotheme.com email. We will help you check that issue soon.
Thanks.

after update I have this error in admin : Uncaught TypeError: Cannot read property ‘getEditedPostAttribute’ of null at yolo_admin.js?ver=1.0.0:109 at data.min.js?ver=9a46df5c996f2ab728f28fd0eb9e78bd:2 at Array.forEach (<anonymous>) at o (data.min.js?ver=9a46df5c996f2ab728f28fd0eb9e78bd:2) at data.min.js?ver=9a46df5c996f2ab728f28fd0eb9e78bd:2 at p (data.min.js?ver=9a46df5c996f2ab728f28fd0eb9e78bd:2) at redux-routine.min.js?ver=7f05ca6d114dba752fd5a7d9090bc94e:2 at data.min.js?ver=9a46df5c996f2ab728f28fd0eb9e78bd:2 at Object.dispatch (data.min.js?ver=9a46df5c996f2ab728f28fd0eb9e78bd:2) at Object.onLoad (data.min.js?ver=9a46df5c996f2ab728f28fd0eb9e78bd:2)

Hello.
Thank you for contacting us.
Please update our theme, plugin and clear your cache after updating, that will help you fix that issue. On our site, it still works fine.
If you still have that issue, please submit a ticket to our support site and give us your site info. We will help you check it soon.
Thanks.

It is latest version

Yes, please give us your site info to our contact@yolotheme.com email. We will help you check that issue soon.
Thanks.

Hi there, I upload the theme but now all the options in the pages are 1/0 (instead of the on/off switch) and it seem not to be working at all. I need to change the background top image for each page and remove the Breadcrumbs, but I cannot do it :(

As I see, maybe you have been renewal support. Your support will revalidate soon. Please give us your site to our contact@yolotheme.com.
We will help you check it soon.
Thanks.

Done!

Yes, we have checked and replied your email. Please check it again.
Thanks.

Hello Yolo i love you theme, i have already installed, in menu section i coudn’t see Product categery section unde add menu item, i want add product catagory as a menu.

Hello.
Thank you for contacting us.
Yes, please follow the Mega menu config to add the product category widget as menu item.
http://docs.yolotheme.com/sofani/#megamenu
Please check it again.
Thanks.

I can’t login to the support page.

Hi again.
We have sent password to your email. Please check it again.
Thanks.

I forgot the code and went to the place to send a new password, but I can’t send it.

The e-mail could not be sent. Possible reason: your host may have disabled the mail () function.

The e-mail could not be sent. Possible reason: your host may have disabled the mail () function.

hotmail blocks Emails from sending the password reset, what do I do?

Hi again.
We have sent password reset to your email. Please check it again.
Thanks.

Hi, After i installed the theme and woocommerce, i use Chinese as my language, but some words are still English.

i am sure that the woocommerce translate file is ok, just not work at this theme

Hi.
Thank you for contacting us.
Yes, we have overwrite some string of WooCommerce in our theme. Please find the string in our theme then translate to your language as you want.
Thanks.

OK i see. how to do it? edit php file?

Yes, you can use the 3rd translate plugin as Loco Translate to change string in our theme or plugin.
Thanks.

Hello Author, We are about to buy this theme, but we have one requirement which we haven’t seen here. Its a Vertical Menu with the toggle button, where we can hide/ open the Left Sidebar with a toggle button. We have seen a Left Sidebar in this New update ” http://demo.yolotheme.com/sofani/home-sidebar/ ”, but it is sticky. Can we have a toggle one.?

Hi.
Thank you for contacting us.
For the sidebar header layout, we don’t have the option to show the toggle icon button as our mobile menu https://i.imgur.com/M8vjYYC.png
It need to do some custom to show that toggle icon for sidebar menu.
But you also can add the toggle icon to menu as this home page http://demo.yolotheme.com/sofani/home-v4/
Please check it and let us know again.
Thanks.

Ok Sir, Can we have this ” http://demo.yolotheme.com/sofani/home-v4/ ” menu on the left side rather than right side and can we include Menu in the sidebar as we see only some text in that now. And will you be giving any Mega Menu Plugin along with the theme, If so can we build this type of vertical menu in that Mega Menu Plugin. And will you be helping or sharing the custom code for that Left Sidebar Toggle Menu.? Kindly clarify our doubts Sir as our primary requirement is WooCommerce Plugin Included and also the Vertical Left Side Navigation Menu.

Hi again.
For the home v4, we can help you add the custom CSS to move the canvas menu from right to left. For the canvas menu, you can add the widget menu to that position, but it not compatible with the Mega menu. Also if you want to add toggle menu for header left sidebar, we will research and help you do that custom. That also a good idea for our next update on the next time.
Thanks.

hi. Nice theme . do you support rtl version ?

Hi.
Thank you for contacting us.
Yes, our theme compatible with RTL language.
Thanks.

I am interested in buying the template but it marks an error when clicking on a product:

An error occurred. Sorry, the page you are looking for is currently unavailable. Please try again later.

If you are the system administrator of this resource then you should check the error log for details.

Faithfully yours, nginx.

Hi.
Thank you for your contacting us.
We have checked and fixed that issue on our demo.
Please check it again.
Thanks.

I have a problem with the product view, the imagen carrucel does not work, this happened after having updated the theme. How do i solve it? https://go-mobiliario.com/product/new-euro/

Hi.
Thank you for contacting us.
Please submit a ticket to our support site yolotheme.com or send a email with your site access info to our contact@yolotheme.com email. We will help you fix that issue soon.
Thanks.

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