169 comments found.
Hi there! I am getting this error both on the frontend and backend. “empty value in /home/inergen1/public_html/wp-content/plugins/sofbox-extensions/extensions/Redux/ReduxCore/inc/class.redux_filesystem.php on line 29”. I assume the SofboxExtensions Plugin needs an update, however I cannot understand from your documentation where I can find the new plugin to uplaoad it. Your help would be trully appreciated! Thanks!
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Is there any option to get a download of the last version that supported wp_bakery or to update an old wp-bakery site to the new elementor version?
Apologies for the inconvenience, but we deprecated the wp_bakery version a long time ago. Additionally, our Elementor version has received updates on both the code and design sides. We hope you’ll appreciate the improvements in the Elementor version.
Is there anyway to improve the performance of this theme? Google PageSpeed Insights gives it a 7/100 using this URL – https://wordpress.iqonic.design/product/wp/sofbox/main-home/
Page speed depends on many factors. If you face speed issues then you can optimize it using cache plugins, as well as use compressed media, try to use fewer plugins, use a dedicated hosting server, etc.
Please suggest is this theme compatible with PHP 8
Not tested.
Hi, do you plan to upgrade to WP 6.0?
Yes, our team is working on that. We will try to provide an update ASAP.
Are you going to come out this year with 6.0 update? In case not, we are going to change theme. 8 months should be enough to make the upgrade or decide whether you would like to implement it or not.
Yes, our development team start working on it. We try to give an update at end of this week.
Do you have an update? We encountered quite a few bugs on the latest 5.X track. Is 6.0 supported now, and did you fix previous bugs that were reported? Do you have a change-log somewhere?
Yes our product compatible with WordPress 6.0
Dear Sir or Madam
Does the theme support RTL languages? Does the theme have landing pages? Does the theme support WPML plugin for Multilingual content?
Yours sincerely, Omid
Ans 1) No.
Ans 2) No.
Ans 3) Yes.
is it possible to use this only for homepage?
you can use only homepage as well.. But note that if you add any other inner page in same wordpress installation then you’ll have to use the same theme – sofbox.
can we get same theme “https://templates.iqonic.design/sofbox/html/main/gradient/canvas-1.html” in wordpres
This page is available in Wp Bakery Old Version. Please check following link for more details. Landing Page Link :- https://assets.iqonic.design/wp/intro/sofbox/index.html Also https://wordpress.iqonic.design/sofbox-wpbakery-v1/
How do I install the demo “Three example” ? Sofbox Classic v2.0
1) First, choose theme:
Sofbox main package > WP Backery Theme > Sofbox Classic v2.0 > sofbox.zip.
2) Go to WP-Admin > Appearance > Themes > Add New and Upload the theme sofbox.zip file.
3) Install all required plugins and activate them all.
4) Go to Appearance > Import Demo Data. Then, click on import. attached video: https://sendgb.com/v6QmAoSrkH3
Hi, is there a way to create a sort of matrix of SaaS software functions as you can see here (https://www.fattureincloud.it/costo/) in the back of the page where there is a table with all software’s functions? Thanks
Hello, Please submit a support ticket at https://iqonic.desky.support/ Our support agent will help you with that. Thank You!
Hi, Will it work in PHP 7.4 and WP 5.8. On your confirmation we will upgrade
Which version of sofbox are you using? Current version works with php 7.4 but not WP 5.8
HI, We are getting below errors Notice: Undefined index: sofbox_display_loader in /home/vmscpadmin/public_html/demo/wp-content/themes/sofbox/header.php on line 51
Notice: Undefined index: header_radio in /home/vmscpadmin/public_html/demo/wp-content/themes/sofbox/template-parts/header/header-one.php on line 88
Notice: Undefined index: sofbox_sticky_logo in /home/vmscpadmin/public_html/demo/wp-content/themes/sofbox/template-parts/header/header-one.php on line 111
Our support expires. Apart from this we do not have any other queries. Since this is theme related issue we understand that support renewal is not necessary to fix this. Thanks
Please create a ticket and share with me. We will help you with the issues.
Please create a ticket and share with me. We will help you with the issues.
Hi, Our support has expired already. Since this is theme related issue we understand that support renewal is not necessary to fix this. Please confirm. Thanks
I am not asking you to renew support. Just create a ticket with expire purchase code. We will take it further from there.
Hi, Posted. Ticket #5268. Thanks
Please suggest is this theme works with WordPress 6
The plan is to give an update by the end of the month, but not right now.
Please suggest is this theme works with WordPress 6
Yes, your theme is compatible with WordPress 6.
Ok. Thanks. We will do the upgrade
In this page WordPress 6.0.x is not listed in Software Version. Please suggest can we upgrade to WP 6.0.2
Yes, you can upgrade WordPress version 6.0. if you face any issues then our support agent will help you with that. And we also highlights version update in our package before end of the month.
We upgraded. Seems some js and CSS are not loading. Reference: https://www.sierratec.com/downloads/ref-160922.jpg. Our website is www.efacilityvms.com. Even if we disable total cache and CDN we are facing the same issue Please suggest.
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Is Elementor plugin part of the theme?
Yes elementor version available.
What I meant was, should I purchase the elementor plugin separatley? Or is it available along with the theme when I purchase it
We have build the theme with free version of elementor.
If you like you can purchase Pro version separately it is not included with the theme.
Any news on a new update?
Not right now.
The theme is broken, it does not load because it seems that it is linked to the site https://iqonic.design/
Hi, can you submit a ticket at https://iqonic.desky.support *ignore if already done.
Is it updated for wordpress 5.7.1? Is it only landing pege or is it also a complete website?
5.7.1 update is coming soon and everything in the demo is included.
I have installed the revolution slider, but not able to install the addon into it as it asks for the license key, How shall I get the license key for the revolution slider
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our agent will help you with that.
Thank You!
I bought this product and was given the activation number, but when I enter it I am asked for manual activation and it does not work and the pages are not showing well please help me soon
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our agent will help you with that.
Thank You!
Hello excellent template,
A question to download it in the option of WP Backery Theme, the child theme is the same as the original I think there is an error there. Is the child theme in the Elementor Theme folder good for me?
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our agent will help you with that.
Thank You!
Hi, the problem is only that the Child Theme is missing in the WP Backery Theme option, the sofbox-child.zip file has the same content as the sofbox.zip file. I should upload it again.
Thanks
We request you to raise a support ticket with us. Our agent will help you set it up.
Thank You!
Hi On the blog page recent post is showing this in heading as URL and when clicking 404 error.
/’.esc_url(get_permalink($wp_query-%3EID)).’
Hi,
can you provide us the link you are looking the recent post at?
Thank You!
Just wondering where/how you add that company logo showcase/slider you have displayed in your online samples – https://iqonic.design/wp-themes/sofbox-elementor/index.php/home/
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our team will help you with that.
Thank You!
