This theme looks so great, that was the second winner for me. But after installation, it has so many plugins to make it work (we don't like tons of plugins in WordPress and it's not also recommended). The theme very slow in Page speed insights, it's very poor optimized. I did many comparisons to a few themes and I did not expect that from such a good reviewed theme. I did not recommend it, it's a waste of money that cannot be refunded.
the website gets very heavy on mobile.. difficult to optimize the loading speed and the support is useless.
Hi felippe-fap, this is definitely not the experience we want to deliver. Did you had a chance to open a support ticket with us already? Please connect with our support team by opening a support ticket at https://iqonic.desky.support/ so that we can take a closer look and assist you on it.
There have been some small glitches in the code I have needed support to rectify.
Hi James, thank you for your generous feedback. We are sure your concern is now resolved and your project works just as you expected with Sofbox. Feel free to write to us again at our support portal for any questions or assistance. Thank you. :)
Besides the amazing customers' support which you can't find in 99% of the businesses today, the theme is beautiful and created perfectly. Recommended!!
Thank you Yogev, this means a world to us! We're continually trying ways to enhance user experience for our valued item owners like you. Please feel free to reach us at https://iqonic.desky.support/ for ant suggestions or questions or concerns. We would be happy to assist you further. Thank you once again :)
An perfect support. I write something on support page and resolution and fix come in hours. Thanks
Hi jmichalka77, thank you for your wonderful comment. You've made our weekend cheerful. Our premium item owners deserves it all! Take care of yourself and surrounding. Feel free to reach us again at iqonic.desky.support for any questions or assistance. Thank you :)