so i’ve just bought this theme and all working good but when i do my reservations this happens “wp_editor() was called with an argument that is deprecated since version 3.9! in /var/www/AltataBay/wp-includes/functions.php on line 3193”
so i cant get my email confirmation after a reservation
btw i have no idea how to open a support ticket can you help me?
“wp_editor() was called with an argument that is deprecated since version 3.9! TinyMCE editor IDs cannot have brackets. in /var/www/AltataBay/wp-includes/functions.php on line 3193” thats what it say
ok i found my support code but in the “register” place i cant log in isnt that the same log as here i mean jcpardini
Thanks for purchasing!
I’ve just responded to the support ticket you opened.
Hi I’m interested in your theme. I would like to understand if you support different prices for each season. For example can I set a higher price for a room during August and lower one for July?
Do you support any other payment options besides paypal?
Thanks for your interest.
Yes the theme supports seasonal pricing – you can add as many seasonal price filters as you want, so yep you can set a different price for August and July.
I’m afraid PayPal and bank transfer are the only payment options available.
thank you for the answers. One last question. If the website is available in more than one languages using WPML, can the laguage for the confirmation emails for the booking also be customized for each client (e.g. if someone books a room through the english website, he will receive the email in english etc)?
Sure the confirmation emails are stored in the plugin settings which are fully translatable via WPML.
Hi I want to purchase this theme but i need to know a thing before if you please. We’re in lebanon, in the middle east and we don’t have PayPal, we can do bank transfers but i prefer if we can pay by credit card. is this option available so any client can pay with his credit card ?
I replied to your original question here: http://themeforest.net/item/soho-hotel-responsive-hotel-booking-wp-theme/5576098/comments?page=44#comment_7473311
We are looking to purchase this theme but before we do could you please answer our question?
We would like to know if you can specify a minimum number of nights? We ask this as we would like to use the theme for a holiday cottage that is booked out by the week and we need to make surge this feature is in place prior to purchase.
Yes you can set a minimum booking period in the theme options – however it’s not possible to make guests book in weekly increments.
E.g. you could set a minimum booking period of 7 nights, but guests would still be able to book 8, 9, 10, etc nights if they wish as opposed to weekly increments e.g. 7, 14, 21 nights etc.
Hope that makes sense!
Below questions has been asked, but I can’t find the solution:
“I just remove the “children” tab from the booking menu. And now theres a huge gap in the bar. Is it possible to move those tabs in to center area.”
Same problem for me. Please help.
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
I just submitted. Thanks.
How are reservations accessed? Is there a tab in the WP dashboard through which I can access all reservations?
Yes there’s a “Booking” section in the WP dashboard which stores all bookings.
Thanks so much for the quick reply. Also, is there any documentation on how to use the plugin/dashboard to view and process bookings, as well as docs on how to install the plugin?
Viewing bookings is fairly straight forward, you just go to the “Bookings” section in the WP dashboard and they are all listed there for you.
When you activate the booking plugin it will automatically configure all the required pages for you so not a lot to explain in the documentation here.
Full documentation can be found here: http://themes.quitenicestuff.com/docs/sohohotelwp/index.html
I understand, I did access that documentation but I am purchasing this for a client and was hoping there would be instructions for them on how to access and process bookings after I have handed the site over so they can manage it all themselves.
Thanks for your help!
To access bookings go to “Bookings” in the WordPress dashboard, you can click on the booking to view the details, or to confirm/cancel you just need to click the icon next to the booking (a tick/cross) – that’s all there is to it. If your client requires very precise instructions I’d recommend preparing these yourself – the system is very simple so it should be a quick/easy job to do this.
is it possible with WPML to translate the three sections “Block” present below the slider on the homepage?
Thank you for your support, great theme!
Done, I see this page: http://themes.quitenicestuff.com/docs/sohohotelwp/translate-theme-options-wpml.html. Very well documented! Thank you!
Good to hear you found the docs and figured this out.
If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
can you add the option to enter the number of rooms to book? Now you can only specify the number of guests.
You can select the number of rooms to book on the booking step 1 page here: http://themes.quitenicestuff.com/sohohotelwp/booking-step1/
Yes but I cannot do it from the widget
Yep you will need to use the booking step 1 page for multi-room bookings.
You can add a “Multi-room booking?” link on the homepage and sidebar widgets by going to “QNS Booking > General” and ticking the “Show multi-room link on booking widgets” option.
WPML or CodeStyling?
Which one do you recommend?
If you only need a single language CodeStyling is fine, but if you need to translate to multiple languages you’ll need to use WPML.
Hi Why Doesn’t this Theme have Child Themes ?
You can create your own child theme in a couple of steps with our guide here: http://themes.quitenicestuff.com/docs/sohohotelwp/child-theme.html
I like this theme.
I hope you continue to develop.
The one question.
I want to change the weekend ( Fri-Sat <- Fri-Sun )
Is it possible? How can I modify?
Sure this can be done with a simple modification to the booking plugin code – please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Is there any way to have a trial of this theme before buying it? I’d like to test if my web fits in this theme and would be great if i can, thanks
I’m afraid the demo only displays the front end – if you have any specific questions about the back end functionality feel free to ask and I’ll be happy to help.
Is it possible to show the availability without making any reservation? Many guests only want to know the unblocked dates before filling the form.
Thanks a lot!
Sure go to “QNS Booking > General” and tick all three options in the “Live Availability Checker” section – now when a guest opens the calendar to book a room the dates will only be selectable for dates which are available, unavailable dates are greyed out.
I need your help, it seems that no updates is planned as your are working on a new template (hotel I hope ?)
I would like to create 3 services with their respective prices.
When the client is on booking step 3 stage and when he ticks one of these service, then the total price is updated with
service price ticked * # guest * length of stay
Could you please give the peace of code and the line where I should insert it ?
Your faithfull Client
You’ll need to customize the theme to do this, I’m afraid advanced customization work like this falls outside the scope of support – if it’s essential to your project I’d recommend hiring a freelancer from Envato Studio: http://studio.envato.com/
Can I hire you then ? this is nothing to do for the one who has developed the code
We don’t do customization work ourselves I’m afraid triptop – the freelancers on Envato Studio have a lot of experience working with Themeforest items and should be able to do this job for you without any problems.
Ok, do you think you will develop this feature by the end of 2014, buy the end of 2015 or never ?
Please see the responses added here regarding release dates: http://themeforest.net/item/soho-hotel-responsive-hotel-booking-wp-theme/5576098/comments?page=41#comment_7141188
I can’t see any responses regarding release dates. You must be wrong .
By the way, I have noticed that several people ask for this update.
Soo, could please answer : Is it something you ll do by the end of 2014, 2015 or never.
Kind regards too
I’ve open the ticket in the support 2 days ago about the issue I have in the site. Till now I did not receive any response.
I will appreciate for the help.
The site: http://villaassa.com
Thanks for opening a ticket – since it’s a bug it’ll take a little longer to resolve than a regular ticket, but I’m on it and will get back to you as soon as I can
Is there any chance to also receive a copy of the booking confirmation when someone place the booking? Cause it looks like only client receive the booking confirmation
When a booking is placed an email is sent to the guest and also the website admin.
If you’re not receiving the email your server or email provider is most likely blocking mail sent by the PHP mail() function.
You can easily get around this problem by switching to sending mail with SMTP, to set this up go to “QNS Booking > Email”, select “Send mail by SMTP” and fill out your SMTP details below.
Hi there – I changed the pricing structure settings in General settings and now there’s an error on this page: http://www.santaynezvacationrentals.com/vacation-rentals/
I figured it out – turns out you just have to have “something” in the price field or it gives an error, and when we changed the price structure it wiped out the settings we had already input. All is well now. Thanks!
Yep when you switch the pricing scheme the room is automatically unpublished and you’ll need to go back in and add the price again for the new scheme.
Tried to submit a support ticket via your forum but it refuses to attach my screen capture, keep getting an error: “There was a problem uploading your file. Please try again.” the from rests and have to retype everything…..anyway
My logo text is a bit too long and so the layout is affected. Navigation is positioned incorrectly. I added custom css which works on full screen but when you go down to mobile navigation the layout is affected negatively.
Unfortunately it is on my local machine so cannot send the url.
If you can send me an email address where i can send you the screnn grab that would be great.
Sorry about that, Ticksy our support forum is having some issues with file attachments at the moment.
Could you upload your image using a free upload service such as http://tinypic.com/ and then include a link to it in your ticket.
thanks have done so
If you mean the date picker calendar, yep we’ve changed this in the latest version as we think it’s an improvement on the old one.
If you’d prefer to use the old one I’m happy to send you an older version of the theme, open a support ticket and I’ll send it over to you: http://quitenicestuff.ticksy.com/
Je souhaite acheter votre script pour créer un site de réservation d’hôtel.
J’ai consulté votre demo. Afin de mieux comprendre le fonctionnement de votre script, j’aimerais vous poser quelques questions :
1/ Est-il possible de modifier le code de la devise des prix ?
Peut-on proposer plusieurs devises aux clients ?
2/ Est-il possible d’enlever le nombre d’enfants lors de la réservation ?
Lors de la réservation, peut-on également modifier le nom “nombre d’adultes / chambre” par le nom “nombre de personnes / chambre” ?
3/ Une fois que la chambre est choisie par le client, peut on rajouter une option du lit supplémentaire ? Dans le cas où il choisit cette option, le coût de la nuité est majoré.
4/ Quand un client s’enregistre sur le site pour réserver une chambre, es-ce que ces données sont protégées dans la base de donnée du site ?
5/ Si une autre personne s’enregistre sur le site en utilisant les mêmes informations (e-mail, téléphone, Carte Nationnale, Passport, etc.) qu’un autre client déjà enregistré, es ce que le système va l’empêcher de s’enregistrer, en lui indiquant par exemple que le compte utilisateur est déjà enregistrer ?
Je vous pose cette question parce que dès que j’ai effectué cette opération. En effet, j’ai enregistré sur 2 PC différents deux clients ayant des noms différents mais le même e-mail. Et le site a accepté cette opération. Ce qui est plus étrange, c’est que les données personnelles du premier client ont été effacées et remplacées par les données du deuxième client.
6/ Est-il possible d’avoir une option “Statistics” dans les outils de gestion du site ?
Par exemple: fréquence de visite du site, Chiffre d’affaire réalisé par mois ou par année via ce site, Pays d’origine des clients, etc.
Es ce qu’il est possible d’avoir une idée sur le délai de réalisation de cette configuration ?
Merci pour votre soutien,
Avec mes meilleurs messages,
I’ve used Google translate to read your question – sorry if I’ve misunderstood any of them:
1.) Yes you can switch to any currency – although if you’re also processing payments with PayPal you can only use PayPal support currencies listed here: https://www.paypal.com/multicurrency
Multiple currencies are not possible I’m afraid.
2.) Yes there is an option to remove the “Child” field – all text strings can be easily changed with CodeStyling Localization or WPML
3.) You can add-on optional “services” which can be any fixed cost item – this might not be ideal for adding a bed though as it wouldn’t be multiplied by the night
4.) Yes bookings are stored in the WP dashboard
5.) There is no user account system – the only thing checked when a booking is placed is the room availability – so as long as a room is available anyone can book it
6.) The booking plugin doesn’t offer this functionality I’m afraid
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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