I wanted to add an email subscriber pop up from MailChimp. It wasn't that easy. But the genius technical support gave me clear instructions on how to do so with coding. She sent it with screenshots and for me that was useful! I'm not a techy person, I don't like it but it worked! Always so happy with them. Also, my friends love your theme. Keep it the great work!
I'm rating 4 stars for almost the above reasons (design, doc ...) but mostly for the amazing customer support.
I don't know a thing about coding and I wanted to personalize my blog. The customer support is so great : they understood my non-blog gibberish, interpreted it correctly, send screenshot to make sure they understood, and then sent me all the pieces of code to add it tne sustom CSS. They even went beyond my needs with sggestions.
Alexandra is of an amazing help. This is my first step in this world, and I am SO happy I went for Revolve Themes.
They really deserve to stay and grow out there!
MANY MANY THANKS!
La ayuda dada por el soporte ha sido inmejorable, les hacía llegar mis dudas en inglés y desde que supieron que era española comenzaron a responderme en español todo el tiempo y lo agradezco inmensamente.
El soporte es muy rápido y eficaz, te ayudan en todo lo que necesites sin pedir nada a cambio.
The support couldn't be better. I began to do questions in English but, when they knew that I was Spanish, they began to answer me in Spanish and I thank them.
The support is very fast and useful.
The customer support I received from you during the installation of the Soigne theme was amazing. You were so positive, helpful and flexible. All my inquiries were answered very fast, and you gave me lots of great tips for improvements. The template is incredible adaptable, and was just what we were looking for. I highly recommend both your template and working with you. Thank you!