Discussion on Studio, Agency, Firm | Solabiz

TheRubikThemes

TheRubikThemes supports this item

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28 comments found.

Hello!

This theme also looks great and it might fit to one of my client’s project, as well the Logistics theme of your own. Is it possible to get the PSD files of the theme in order to show to my client how the web site might look before purchasing? Thanks in advance!

Hi SomaEstudio,
Thank you for your interest in our theme.
The PSD doesn’t include images so I am afraid it doesn’t make sense if you show it to your clients.
Instead please click on the “Screenshots” (below preview banner) to see how it looks.
Hope it helps!
Thank you,
Michael

Any chance of this template for HTML only?

Hi nosotroshq ,
Thank you for your interest in our theme.
Unfortunately, currently, we don’t have plan to create HTML version for this. We will inform you as soon as if we have the plan to release HTML version.
Thank you!

When we update the plugin name “Solazu Unyson”, we reach a screen saying forbidden and then we are not able to login in to the wp-panel. The entire wordpress installation has to be redone. Please assist.

Hello krusovae,
Thank you so much for your feedback.
Please kindly use FTP access your wp-content/plugins delete Unyson Plugin. After that, please reinstall it by Recommend Message.
Note: Please don’t update Unyson Plugin, you can get the latest version by update theme before, and reinstall to update Unyson.
Kind regards.

I submitted a ticket through your support system but don’t know if it went through? When I submit a ticket it just refreshes the page with no verification of submission, error message….anything! So I’ll ask here.

If I want to change the theme colors do I need to do a manual change of every element through CSS or is there a way to change the colors in the panel? I need all of the Blue elements to be a different color but don’t see anywhere to change all of these??

Hi,
Thank you so much for your feedback.
Please kindly check your mail inbox and reply it. Our team will help you finding the solution.
Kind regards.

I’ve replied to the email but not received a response yet! Not great customer service at all.

Hello,
Our support team replied your issue via your email on Tuesday, July 11 . Please help me check your mail inbox.
Kind regards.

revolution slider is not working on the pages. WHen i go to select a slider, it only gives the “default” option?

Hi nathanielleee,
Thank you very much for your purchase.
Sorry for any inconvenience you might have for this but all support requests (mentioned in https://themeforest.net/page/item_support_policy) will be conducted via our dedicated support system at http://rubikthemes.com/support/.
Please kindly register an account there (you will need to input your purchase code to get through the procedure) and submit a request.
Our friendly support team will help you out in a timely manner.
Thank you for your support & understanding.
RUBIKTHEMES TEAM

Why is this theme using so many different css files? Why a combined css wasn’t used? It’s not good for website performance.

Hello anmolrawat,
Thank you so much for your feedback and your interest in Solabiz.
You can use a performance cache plugin to combine all CSS into one file. It will make your site faster. On our demo site, we haven’t yet used cache plugin to do that.
Kind regards.

Alright. Actually, our vendor has already purchased this theme for our website and it’s live. Was curious about how to sort these multiple css files. Will try w3 total cache.

Hi,
Thank you so much and waiting for your feedback :D Kind regards.

Hello, Is there an easy way to change the theme’s main colors? I know it can be changed with CSS, but that would take a lot of time to change everything. With all other themes I’ve bought before it’s easy and straightforward to change the main colors. Am I not seeing this?

I also tried to submit a ticket, but it’s not going through after pressing the submit button.

Kind Regards, Steven

Hello,
Thank you so much for your question and so sorry about this inconvenience.
We checked and found your account with email, we helped you create new ticket and sent to your email, please kindly check this email ticket and give us your resposne URL site, our team will help you.
Kind regards.

Hi Im getting the next error when playing a slider: Vimeo Froogaloop Api Could not be loaded !, – this was working fine until a couple of weeks ago- How can I get the latest version of the Slider Revolutions Bunddled plugin?

Hello marketing_intersel,

Themeforest comments section is meant for pre-sale inquiries and generalities only. Please do create a support ticket using the link below and our team is very happy to assist you.

Click http://rubikthemes.com/support/ To Get RubikThemes Support

We look forward to helping you! Thank you.
RubikThemes Team.

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