Discussion on Music WordPress | Solala

TheRubikThemes

TheRubikThemes supports this item

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131 comments found.

These theme support WP 5.0.X?

Hello aeverdigi,

Thank you for your interest in RubikThemes. The theme does support Wordpress 5.0.

Hope this help!
RubikThemes team.

A very powerful theme, I miss 100% for music! The support team very attentive, very fast! Perfect!!

Thank you! It’s very nice of you to say so :)

Hi Guys, just wondering if there is a way or plugin to help me with your themes limitation. In the Portfolio page where you add tracks, I have them organised in a file location on the file server but the theme only gives me a capability to add tracks from WordPress media library and not a direct URL. That gets very messy when loading lots of tracks into the media library. What’s the way around this?

Hi bigmikee,

Sorry to say that the feature to add tracks from direct URLs is not available to the theme at the moment. We will consider adding this feature in a future theme update once this kind of request reaches a certain threshold. Thank you very much for your feedback. In the interim, if you would like to work with someone more closely to help you through your setup/customization, you could consider working with a freelancer or one of the Envato Studio providers. http://studio.envato.com/

Thank you and best regards,
RubikThemes team.

Hello! http://prntscr.com/ma5n0p Look at this mistake! The support date has not yet expired, but I can’t create a ticket in Your system! What am I to do?

Hello vitamin80,

Thank you very much for purchasing our theme and your patience. We have created a support ticket on behalf of you. Please kindly check your email inbox or spam folder to proceed.

Thank you and best regards,
RubikThemes team.

hqflow

hqflow Purchased

Just renewed my support. The support page is saying my support is not valid. Please create a ticket on my behalf. Thanks

Hello hqflow,

We have opened a support ticket on your behalf. Please kindly check the email or spam folder to proceed.

Thank you and best regards,
RubikThemes team.

Jcruiz

Jcruiz Purchased

Hello good day, I bought the theme and I have problems to customize it, please have some PDF with instructions or some document or video tutorial for the subject.. ?? thanks

Hello Jcruiz,

Thank you very much for purchasing our theme. Please kindly open the file “documentation/index.html” for the instructions of the subjects. If you need our direct support, please access http://rubikthemes.com/support/ to submit a support ticket.

We look forward to helping you! Thank you.
RubikThemes Team.

Hi Guys, I bought your template. Now I want to use facebook + youtube livestream feature on this template, how to use it? And now my Slider Revolution is not active.

Hi TruyenhinhFPT2018,

Thank you very much for purchasing our theme. Themeforest comments section is meant for pre-sale inquiries and generalities only. Please do create a support ticket using the link below and our team is very happy to assist you.

Click http://rubikthemes.com/support/ To Get RubikThemes Support

We look forward to helping you! Thank you.
RubikThemes Team.

Hello. I bought this theme a few months back and decided to install it now. I’m getting a lot of errors like Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0 and random code errors on the portfolio page. Is there anyway to fix this?

Hello dareal_mj,

Thank you very much for purchasing our theme. Please kindly access the following URL and provide us with your WP-admin URL and credentials:

https://themeforest.net/user/therubikthemes#contact

We will look further into this issue.

Thank you and best regards,
RubikThemes team.

farukh87

farukh87 Purchased

Dear Help representative, I hope you would be doing amazing. I have recently purchased Solala Music theme, one of your product. I am trying to use another menu instead of demo menu. I have created menu included my desired webpages in it and select it as main menu. Further, I have also uncheck your demo menu titled as Main-Menu. After updating menu. The menu is still showing your demo menu, instead of my one which i have created. I am looking forward to hear from you at earliest. Thanks

farukh87

farukh87 Purchased

Nothing is being happen. I have selected settings accurately, but menu is not changing. I have also generated a ticket, but hasn’t received response yet.

farukh87

farukh87 Purchased

I have found the solution by myself. There is an option in the themes options settings. Select Header > Scroll down you may find another option Select Main Menu > Choose your desired menu from drop down and then select save theme options. Thanks

Glad you solved it. Thanks & have a nice day!

Pre-sales question:

Where can I find information about the event handling features and possibilities in the theme? I’m aware that it’s developed by you and not a separat plugin.

Best regards, Michael

Hi jerndorff,
Thank you for your interest in our theme.
Yes, it is developed by our team and no relase outside Envtao. The only way to find is to play around with our demo.
Hope it helps!
Thank you!

farukh87

farukh87 Purchased

Dear Help Representative, I want to add a custom gallery with a my own style. But when i access gallery webpage, it show an archive gallery. Please visit below URL to see result; http://newlayout.ramiroproductions.ca/wp/gallery/ Can you please fix this issue, i want to display my own designed webpage the permalink should be http://newlayout.ramiroproductions.ca/wp/gallery/. Looking forward for your prompt response. Thanks

Hi ffarukh87, To be honest, we don’t get what you’re trying to say to us. If you add a gallery shortcode it will show your pictures.
I suggest to us our imported demo at localhost as a reference and base on that you can customize it accordingly.
Thank you!

farukh87

farukh87 Purchased

Dear Help Representative, I think you have not visited the link to see result of gallery webpage. http://newlayout.ramiroproductions.ca/wp/gallery/ You cannot under stand what i am trying to explain until you visit the above webpage. Further, i have recorded the video for your detail guidance regarding problem with template. Please watch the below video, i hope now you can get my idea. https://youtu.be/uGp8dP6NpKU Looking forward for your kind response. Thanks
farukh87

farukh87 Purchased

Dear Rubrik Themes Help Representative, I am waiting for your kind response. I was forwarded the login credentials of my website, tomorrow, still not hear from you. Can you please resolve this problem from your template. Thanks

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