Why does it say that my purchase code is invalid?
Please create a new ticket on our support forum and our support team will take it a look on this help you there. Sorry because we don’t provide support for customers via comment tab here.
Please check documentation for this theme here first. Seem you didn’t read it before do import a demo.
In next times, please create a new ticket on our support forum and our support team will take it a look on this help you there. Sorry because we don’t provide support for customers via comment tab here.
I can’t find where to change the font and style of the breadcrumbs (if possible). How can I do that?
Thanks for your help
I do not speak very well in English, I’m sorry.
if I buy the subject I will have support for 6 months, but the updates of the topic are for life, forever?
Thank you for interested our theme.
Yeah, when you buy this theme, you have free 6 months support & you can get update for this theme lifetime.
how can I use font for logo? if I don’t want to use a logo image?
Please create a new ticket on our support forum and our support team will check it help you there. Sorry because we don’t provide support for customers via comment tab here.
I imported a demo Simple blog template but how can I get rid of the sticky notes written over my blog page? Also how can I remove the imported demo page and get back to the one that I created manually?
I can’t create a ticket on your own support forum. It asks me to verify my purchase with envato, but I get redirected to the create a ticket page.
I downloaded and installed your number pagination plugin and activated it. How do I make the pages show up after that?
If so, please send us an email via our contact form and we will take it a look.
I tried several times and now i am verified. Will proceed at your own support forum, thanks.
Hi, I have a small question, I need to use the Featured Slider not on the top but in some place down on a page. The Page is built on WP Page Builder, how do I add the featured slider to a block in page builder? I didn’t find the option.
Is it possible? I have version 6 of your theme. It will be very helpful if you kindly answer.
This is not a support. I know my support just ended. I asked if it is possible or not. If it is possible I will buy the theme again for a new website which has this requirement from the client. Else I have to find some other theme / way to accomplish that.
Yeah, hope you can understand that’s the support policy from Envato Market and you & us need to follow it. You can renew the support and create a new ticket on our support forum and our support team will check it help you there.
It seems you don’t understand me. I don’t need to renew support. I am NOT LOOKING FOR SUPPORT. So let me rephrase it. PRE_SALE inquiry. Can the featured slider be used in a normal page / page builder blocks ? Or is it fixed on the page top?
You don’t need to explain me how to do it if the answer is yes, you just need to let me know if it is possible or not. Based on that I will decide wether or not to buy the theme for my upcoming project.
Ahh, ok I understand it. Yeah, by default it will display/ or hide at the top for featured slider. If you need a slider to display on the other places, you can use Slider Revolution or use gallery with “Single Slider” style – check this video tutorial for more about gallery.
Exactly, thanks !
Hey there! I know my support expired…but I really hope you guys can help me out, as I can´t work with your amazing theme at the moment…
I am using Soledad for a longer time now and just started to redesign the site a little bit. But unfortunately…I don´t know why…I have a passepartout layout (you know…similar to boxed layout, but a small border on all sides). I can´t explain what caused this “issue” as I can´t find a way to enable something like that.
Also, if you have a look…my menu is way too low…it´s not centered horizontaly anymore…I have no idea what happened:
Would be great if you can help me out!
Thank you so much!
Thank you for use our theme and loving it.
Seem you did something wrong to caused that issue, and our developers need to check it. So, please renew the support and create a new ticket on our support forum and our support team will check it help you. Hope you can understand that’s the support policy from Envato Market and you & us need to follow it.
Thanks for reaching out! Of course I understand that and will do so…thanks again!
This comment is currently being reviewed.
Thank you for interested our theme.
1/ Yeah, of course you can .
2/ Yeah, you can. A demo can be see here: http://soledad.pencidesign.com/?video=video-bg&body=boxed-none
3/ Yeah, of course you can.
4/ Yeah, you can use homepage featured boxes to do that
5/ You can use this plugin to do that: https://wordpress.org/plugins/map-multi-marker/
6/ All that is options. You can select one. But, with your requirements, use WPBakery Page Builder is the best way.
7/ Yeah, WPBakery Page Builder has supports for parallax
8/ You can change it to another or delete it if you want.
9/ Can you send me a screenshot about where did you mean? I’m not clearly about this.
Also, your comment mention to another themes, so I will flag it because Envato doesn’t allow for this. No worries, it doesn’t affect anything, you still can reply my comment here.
Wow, you’re quick, thank you so much! Very happy to get such positive answers. Sorry for mentioning other themes, I didn’t know it’s not allowed.
4. Can you show me an example? And what about my question about the destination/category page? Can I customize these pages too to my wishes?
5. Great! However, is this plugin still working? Google now doesn’t allow multiple locations for the same API key. Looks like this plug-in is not being updated.
9. How do I send you a screenshot? (sorry!)
And some additional questions:
10. Right now the look and feel seems a bit cold to me? I’d like it to look more fun and approachable. Is it ease to restyle a bit? I think different fonts, colours and some minor layout adjustments might do the trick for me.
11. How many custom sidebars can I choose for each post or page?
12. If I buy the theme, do I get practical help installing and setting everything up? How does this work, do you install and check things for me? Or do you only give advise on how to do it myself?
Thanks again, really appreciate your help!
One more thing: Do you have functionalities that support affiliate marketing? And can you recommend a compatible plugin to manage all affiliatelinks? In the future I might sell trips. Is woocommerce the best way?
4/ We don’t have any demo for this. But, I’m sure you can use Featured Boxes from the theme to do that. Featured Boxes will look like this – You can put it to anywhere page content by use WPBakery Page Builder plugin.
5/ You can give it a try with a default theme to see it. If it doesn’t work, you can try with this plugin – more on this guide
9/ You can upload screenshot to https://prnt.sc/ and put the URL for that image there.
10/ Of course you can change the colors, fonts and minor layout adjustments..
11/ This theme supports for 10 custom sidebars + default sidebar from begin.
12/ You can check guide here to know how to import a demo as you want. Based on your site – have 2 ways to to that. The support policy doesn’t include for Installation of the item – you can check more here
13/ Yeah, I think Woocommerce is the best way. For plugin to manage all affiliatelinks, you can try with any plugin for affiliate, this theme can work for most plugins for affiliate.
Goodmorning, thanks a lot for your help! All is clear to me and I’m very enthuastic about this theme and your fast support!
9. Here is the screenshot of the (moving) counters and icons I meant. I would love to include something like this on my website: https://prnt.sc/mo1sam Hopefully there’s a way to make this possible.
Yeah, you can do that by use Counter element from plugin Ultimate Addons for WPBakery Page Builder – that’s add-on plugin for WPBakery Page Builder plugin – a demo here: https://ultimate.brainstormforce.com/stats-counter/
We’ve bought extended license from that plugin. So, I can give you that plugin after you buy the theme.
Great! Thanks, you’re the best.
Thank you for interested our theme.
I accidentally created a profile for the incorrect support forum, please delete me, thank you! My apologies. =)
Have you confused the theme? I didn’t see any profile from you.
I’m trying to configure the instagram module so that the photos come out but they do not come out, there are the photos but it does not appear.
I get into the code and all the photos show the same
Then I see that in data-src if that is shown but in the src no. and I have configured it as you have put in the manual.
Can you give me a hand in this?
Please create a new ticket on our support forum and our support team will take it a look help you there. Sorry because we don’t provide support for customers via comment tab here.
Hi, how do it change the color of the back-to-top button in the lower right corner?
Done. Thank you.
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