Discussion on Soledad - Multi-Concept Blog/Magazine/News AMP WordPress Theme

PenciDesign

PenciDesign supports this item

Supported

1734 comments found.

Why does it say that my purchase code is invalid?

Hi,

Please create a new ticket on our support forum and our support team will take it a look on this help you there. Sorry because we don’t provide support for customers via comment tab here.

Best Regards,
PenciDesign

https://imgur.com/a/jTqEg8z why when i try to importe a model i see this

Hi,

Please check documentation for this theme here first. Seem you didn’t read it before do import a demo.
In next times, please create a new ticket on our support forum and our support team will take it a look on this help you there. Sorry because we don’t provide support for customers via comment tab here.

Best Regards,
PenciDesign

Hi there!

I can’t find where to change the font and style of the breadcrumbs (if possible). How can I do that?

Thanks for your help :)

Hi,

Please create a new ticket on our support forum and our support team will take it a look on this help you there. Sorry because we don’t provide support for customers via comment tab here.

Best Regards,
PenciDesign

I do not speak very well in English, I’m sorry.

if I buy the subject I will have support for 6 months, but the updates of the topic are for life, forever?

Thank you

Hi,

Thank you for interested our theme.
Yeah, when you buy this theme, you have free 6 months support & you can get update for this theme lifetime.

Best Regards,
PenciDesign

how can I use font for logo? if I don’t want to use a logo image?

Hi,

Please create a new ticket on our support forum and our support team will check it help you there. Sorry because we don’t provide support for customers via comment tab here.

Best Regards,
PenciDesign

I imported a demo Simple blog template but how can I get rid of the sticky notes written over my blog page? Also how can I remove the imported demo page and get back to the one that I created manually?

Hi,

Please create a new ticket on our support forum and our support team will check it help you there. Sorry because we don’t provide support for customers via comment tab here.

Best Regards,
PenciDesign

peejeej

peejeej Purchased

I can’t create a ticket on your own support forum. It asks me to verify my purchase with envato, but I get redirected to the create a ticket page.

I downloaded and installed your number pagination plugin and activated it. How do I make the pages show up after that?

Hi,

If so, please send us an email via our contact form and we will take it a look.

Best Regards,
PenciDesign

peejeej

peejeej Purchased

I tried several times and now i am verified. Will proceed at your own support forum, thanks.

tryambak

tryambak Purchased

Hi, I have a small question, I need to use the Featured Slider not on the top but in some place down on a page. The Page is built on WP Page Builder, how do I add the featured slider to a block in page builder? I didn’t find the option.

Is it possible? I have version 6 of your theme. It will be very helpful if you kindly answer.

tryambak

tryambak Purchased

It seems you don’t understand me. I don’t need to renew support. I am NOT LOOKING FOR SUPPORT. So let me rephrase it. PRE_SALE inquiry. Can the featured slider be used in a normal page / page builder blocks ? Or is it fixed on the page top?

You don’t need to explain me how to do it if the answer is yes, you just need to let me know if it is possible or not. Based on that I will decide wether or not to buy the theme for my upcoming project.

Hi,

Ahh, ok I understand it. Yeah, by default it will display/ or hide at the top for featured slider. If you need a slider to display on the other places, you can use Slider Revolution or use gallery with “Single Slider” style – check this video tutorial for more about gallery.

Best Regards,
PenciDesign

tryambak

tryambak Purchased

Exactly, thanks !

MMA_Impact

MMA_Impact Purchased

​Hey there! I know my support expired…but I really hope you guys can help me out, as I can´t work with your amazing theme at the moment…

I am using Soledad for a longer time now and just started to redesign the site a little bit. But unfortunately…I don´t know why…I have a passepartout layout (you know…similar to boxed layout, but a small border on all sides). I can´t explain what caused this “issue” as I can´t find a way to enable something like that.

Also, if you have a look…my menu is way too low…it´s not centered horizontaly anymore…I have no idea what happened:

https://www.prehoga.de/

Would be great if you can help me out!

Thank you so much!

Hi,

Thank you for use our theme and loving it.
Seem you did something wrong to caused that issue, and our developers need to check it. So, please renew the support and create a new ticket on our support forum and our support team will check it help you. Hope you can understand that’s the support policy from Envato Market and you & us need to follow it.

Best Regards,
PenciDesign

MMA_Impact

MMA_Impact Purchased

Thanks for reaching out! Of course I understand that and will do so…thanks again!

This comment is currently being reviewed.

Goodmorning, thanks a lot for your help! All is clear to me and I’m very enthuastic about this theme and your fast support! 9. Here is the screenshot of the (moving) counters and icons I meant. I would love to include something like this on my website: https://prnt.sc/mo1sam Hopefully there’s a way to make this possible.

Cheers, Manon

Hi,

Yeah, you can do that by use Counter element from plugin Ultimate Addons for WPBakery Page Builder – that’s add-on plugin for WPBakery Page Builder plugin – a demo here: https://ultimate.brainstormforce.com/stats-counter/ We’ve bought extended license from that plugin. So, I can give you that plugin after you buy the theme.

Best Regards,
PenciDesign

Great! Thanks, you’re the best. :)

Hey, I gotta a question about the GDPR Compliance of the theme? It is completely safe? For example the social share buttons? I don’t need to install the shariff wrapper plug-in ? If I use the theme without any additional plug-in’s I just gotta add the privacy policy and the imprint? Thanks, Greta

Hi,

Thank you for interested our theme.
Yeah, of course it’s completely safe and you don’t need to install plugin for social share buttons and other plugins for GDPR. Just need to add the privacy policy and the imprint as you said.

Best Regards,
PenciDesign

​Hello,

I accidentally created a profile for the incorrect support forum, please delete me, thank you! My apologies. =)

Hi,

Have you confused the theme? I didn’t see any profile from you.

Best Regards,
PenciDesign

I’m trying to configure the instagram module so that the photos come out but they do not come out, there are the photos but it does not appear. I get into the code and all the photos show the same

http://dominio.com/blog/wp-content/plugins/instagram-slider-widget/assets/images/penci-holder.png

Then I see that in data-src if that is shown but in the src no. and I have configured it as you have put in the manual. Can you give me a hand in this?

Hi,

Please create a new ticket on our support forum and our support team will take it a look help you there. Sorry because we don’t provide support for customers via comment tab here.

Best Regards,
PenciDesign

Hi, how do it change the color of the back-to-top button in the lower right corner? Thanks, Chris

Hi,

Please create a new ticket on our support forum and our support team will take it a look help you there. Sorry because we don’t provide support for customers via comment tab here.

Best Regards,
PenciDesign

Done. Thank you.

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