Hi! Are video backgrounds supported on iOS? Couldn’t get the demo (http://www.jellythemes.com/themes/solidowp/?page_id=230) to play in Safari on iOS 7. Just shows a blank white?
Hi, for this type of questions, please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist. Thanks!
Hi there, I purchased the theme, but the menus are not working. Any idea why that might be ? Thank you
Great theme, very easy to create bits of content and edit that content. But for the life of me I can’t figure out how to change the structure of the page. I need to arrange the sections and parallax for the single page. DO i have to do it in the php, or is there an editor i haven’t found yet?
Thanks for you words Kenblaue, for this type of questions, please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist. Thanks!
How do put the menu in fix position? I don’t want the menu to follow the section when the user scrolldown.. it looks messy.. thanks
Hi the your support page is down http://www.jellythemes.com/support
I’ve been waiting for a week for a response and nothing. I need to sort the banner issue. Please contact me asap.
Hello, the support works now, for this type of questions, please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist. Thanks!
In the main menu I cannot add sections. The sections tab is missing from the tabs on the right. How can I add sections to my menu?
Go to Appearance > Menus and click the Screen Options in the top right corner. There you can enable the Sections.
I want to use only one image on the frontpage slider. After a few seconds however a gray background is displayed and the orginal image only shows up for a fraction of time. Is this a bug? Here is the test page, please have a look yourself: http://lfe.einstern.at
I have tried to post this bug on your support forum but I never got a confirmation email. I have purchased your theme and as of now it is unusuable. Also your documentation is pretty poor. At the moment I am not satisfied with what I got. Awaiting your reply.
Obviously the slider on the frontpage doesn’t work with one image. You have to use two images at least.
Hello criscom, we are studying your case we contact you shortly, thank you.
How can I change the order of the sections?
This can be done by ordering the menu.
google maps don´t works. please help me.
Hello, google maps works perfectly in last version, download 1.2 please, however for this type of questions, please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist. Thanks!
Hello, congrats about this nice theme!
Its possible to do a “comming soon” screen, from the theme?
Maan, I really dont know how to order the things on home… =/
either seein on documment =(
Please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist.
I try to install the theme, but it doesn’t work. When it’s almost finish, it shows “Are you sure you want to do this?” and with a link said “try again”. I have been trying again and again, it simply just doesn’t work.
I am on WP 3.8.1
Hi, the theme works perfectly, please read the manual or view our videotutorials for install. However for this type of questions, please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist. Thanks!
the site still dont work, i used wp 8.1 and reinstal tree times and nothing !!! please help me!!! or take my money back
Hi jellythemes, nice theme, congratulations.
I installed Solid, but I have a problem with the map. After entering the coordinates (latitude and longitude), I see only the white background, without a map. how can I fix it?
I have found the solution here: http://www.jellythemes.com/support/
Hello jellythemes. Please I need help. When uploading theme appears this message:
The package could not be installed. The theme is missing the code style.css/code stylesheet.
How can I fix it?
Dubbed the http://www.jellythemes.com/support/
C this problem figured out – we had to add an image slider.
But there is a new:
10 seconds after the page has loaded, slide disappears and no longer appears (sometimes flickers).
Yesterday created a thread on your forum.
help http://www.jellythemes.com/support Site not working!!
I immediately sent the data. Two days have passed.
When someone will see the error?
I see that the website looks good now, clean cache please
Tried to clean. The error was gone because I changed the template of the main page. Now returned and the error still plays http://joxi.ru/yhogU_3JTJA3FQksTuA
I am trying to modify “Team” section but I have a weird problem.
I am creating 25 members on Team section, but in the fourth row, there are just 3 members (and not 4, like in the three firts rows).
Please take a look at the demo site in the “Vendors” section.
I bought the Solido theme, Nice. I’ve also written to you twice for support but no answer!! Any chance of allowing Vimeo videos on the video parallax section????
I’d really appreciate some feedback.
Hello Baddthemes, we aim to respond to all posts within 48 hours (Monday-Friday). Thanks!
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