Hello. I would like to ask about the google map in the page – the map does’t work,
Hi, for this type of questions, please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist. Thanks!
How do you make the contact form 7 work? On my website it’s only titles and I want people to be able to type in the fields and submit. Please help! My site is www.dreamspired.us
Hi there how can I set up a child theme for this theme? What is the best way to make changes to the style.css file?
Also, how do you get the logo image to appear on pages other than the homepage?
I like your template, but want to add “Sales” section. Does it support Woo Commerce or something similar and is it easy to implement?
Hello, WooComerce is not supported but is relatively easy to implement.
hi, there’s an issue with trying to use the slider on the blog page. when i installed your demo content, it worked fine. when i tried to upload my own pictures, the slider no longer worked or showed.
also, i would like to make the blog page the home page. when i do this it seems to just show a static blog page that says blog & doesn’t have a feed at all. please advise on how to fix…
I posted a question here a couple weeks ago and was told to post the question in the Jelly Themes support forum – so I did. It has been 5 days and I have not received a response. Your support policy says it will take 24-48 hours to get a response, and usually less than that. My question is the most recent one posted, regarding disabling the lightbox feature in the featured portfolio section as to allow the user to click external links and be directed to those sites. I am on a tight deadline for this site to get up so I would really appreciate a response.
Hi, you can give me the link please?
Why am I having to buy visual composer? It has an update in my plugin section but it isn’t working
Please don’t buy and install the VC separately, we bundled the VC inside our theme ( Customized to meet out theme requirement ) , you can make use of it.
I cant access support using either the order id or transaction id from themeforest. Can you provide instructions on how to successfully connect to jellytheme’s support?
To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Locate in the themes you purchased in your “Downloads” list and click on the Download and next on the “License Certificate” link in drop-down menu.
Hello, I want to buy this theme but I want to know if I can add submenu on top navigation bar then linked to individual pages
Thanks for you reply
Hi Dennis, Yes, you can add submenus and link to external pages. Thanks!
HI, i’ve got a pre-sales question. Is it possible to disable menu on mobile?
Hi, yes is possible (with some css adjustments)
I have recently purchased this wordpress theme and it has been quite a problem setting it up. Currently the site is not loading in firefox I have no idea why. It loads fine in Safari, Chrome, IE and on the iPad. I wasn’t sure where to bring this up so I could get an answer I hope this is the right place. My website is http://bluestarmultimedia.tv
I bought the team a while ago and I have a beautiful Home slider. But on big screens, the picture copies itself (becomes a pattern), because the picture isn’t big enough. Is there a simple solution for bigger screens? except for getting a bigger picture of course.
Hi I’m trying to upgrade Visual Composer but whenever I try to input the license key it says “Invalid liense key. Please check information in your envato profile.”
I have done the following steps of getting the Item Purchase Code from the Downloads section, I got the API from the settings on Envato, yet I still get the same issue.
Please respond ASAP
Hi, Does the theme support current wordpress version 3.9?
Can I set in your theme individual and different menu for each page (one page)?
If not, can u construct it? How much is it new functionality?
Laranz, why u dont reply my questions?
Is there any way to change pictures while changing color style? (as the map pointer does? Or could you provide an example script?
I have need help with this theme for MONTHS. Your support site says my key is already being used in the database and to contact you for help. I CAN NOT get help from your support site w/o the key. Please respond with an email address i can use.
My header menu does not work and I need access to your support forums.
Hello, please send me your email
When is the next update please?
Parralax sections not working on devices & tablets!
We already know that its impossible to roll some movie on mobiles but,
how to put some static image instead a video, when somebody enter in your website with mobile?
Im here awaiting got your quicly reply, ok?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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