Discussion on Sonic - Responsive WordPress Theme for the Music Industry

Discussion on Sonic - Responsive WordPress Theme for the Music Industry

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161 comments found.

roxxy

roxxy Purchased

Hi. My theme is updated but Wolf Page Builder can’t be updated. Facebook page box and Wolf Gram they don’t work anymore, a long time ago. Maybe it’s time to change the theme, this one is old…

Hi there,

Thanks for your patience. You can download the latest version of the page builder here: https://plugins.wolfthemes.com/wolf-page-builder/wolf-page-builder.zip I recommend moving to the new plugin we use in our themes: https://wordpress.org/plugins/instagram-feed/

Feel free to check out our most recent music theme if you’re interested in an upgrade.

I hope it helps.


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Thanks.

Hi guys, I’m also having problems with Wolf Page Builder 3.2.8 that suddenly stop working, I’m trying all these solutions but nothing, I can’t find the way to make it work, and I’m afraid that no-one is writing in this panel since a year ago.

I wrote the help email and I hope someone can help me with this issue ?

Otherwise I guess that I will have to quit using this theme if a mayor problem like this is not solved.

Hi guys, the ticket is posted since a few days ago and no answer yet, I need to release this website, and the page builder plug in is critical to do it.

Please get back to me as soon possible.

What’s your ticket number? did you post in the right theme category?

Kind regards


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Hi Guys, Yes, this is my ticket number: #2965049 And it’s posted into the Sonic Theme category.

I hope that you can help me with this issue as soon as possible, I can’t find the way to make the page builder plug in work and I need to release this website soon.

Thanks.

Hi I’m not able to modify my pages with Wolf Page builder. Wordpress 5.8.2 is installed and Page Builder 3.2.8. and PHP 7.4.25 If I like to modify my site content, the page opens with active page builder, I’m able to see the divers fields, but the content of it is empty. So I am not more able to change things on my site. Could you please help?

Beautiful theme and excellent support. Thank you!

Thank you so much for your comment! This is much appreaciated.

I submitted a ticket but never heard back so trying here. I get an error with youtube videos using “Latest videos.” They play fine individually in the video post, but not from the home page. I notice the demo uses vimeo, and that actually plays really well in vimeo, but as we are using youtube would really like it to work. any ideas?? https://circletheearth.net/

Hi there,

Sorry for the delay. We will reply on the forum as soon as possible. Please give me your ticket number so I can speed this up.

Kind regards


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One of the problems was I don’t think it ever got saved! Anyway, here you go TICKET #2908698

We will reply as soon as possible.

Thanks for your patience.


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Fix plugin update problems, says not found, check your server.

https://ibb.co/4mxxmpL

Hi there,

Please post a ticket in the support forum with screenshots, your website URL and a temporary login access.

We will reply as soon as possible. https://wolfthemes.ticksy.com/

Kind regards.


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Link to change log on Theme Forest page not working and link to documentation throws a 404 error.

https://doc.wolfthemes.com/themes/sonic/

Please advise. Thanks!

Hi there,

This is a temporary server issue and it will be fixed ASAP.

Thanks for your understanding.


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Hey how’s it going. Not sure if you’ve updated any of the plugins but the photo gallery/album is no longer working. When installed, anytime you click directly on the site, a large empty black box comes up and you can’t exit unless you press “esc” on the keyboard. This happens on the gallery page as welll as any other page.

I clicked on the “visit plugin page” but it gives a 404 error so I’m not sure what to do. I really need the gallery. Thanks.

Hi there,

Thanks for your patience. An update is planned next week so it will be fixed then.

All the best.


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Hello. I update wordpress to 5.6 and Wolf Page Builder to 3.2.7, and the Advanced Slider does not work anymore. Please assist. Thank you.

Can you send me please a link to download the version 3.2.8 of Page Builder, for Sonic theme? Is not albe to update from my admin panel. And the Advanced Slider doesn’t work. I sent an email to help@wolfthemes.com but it was not answered. Thanks

Hi,

You can download it here: http://plugins.wolfthemes.com/wolf-page-builder/wolf-page-builder.zip

Kind regards


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Thanks!

My site is also broken with Wordpress 5.6. The issue is related to the version of swipebox included with this theme being incompatible and outdated. It is not compatible with the version of jquery included with 5.6.

Hey there,

Please install jQuery migrate plugin to fix your issue before an update is available. https://wordpress.org/plugins/enable-jquery-migrate-helper/

I hope it helps.


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Will there be jQuery Updates for the WP Version 5.6?

Hi there,

Please install jQuery migrate plugin to fix your issue before an update is available. https://wordpress.org/plugins/enable-jquery-migrate-helper/

I hope it helps.


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basz

basz Purchased

Same issue here, doesn’t seems compatible with 5.6

After checking, Wolf Page Builder (3.2.6) works fine with WP 5.6. What issue do you encounter exactly?

Kind regards


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basz

basz Purchased

Hi, slider doesn’t show up anymore

Hey there,

Please install jQuery migrate plugin to fix your issue before an update is available. https://wordpress.org/plugins/enable-jquery-migrate-helper/ I hope it helps.


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Hello, I have problems with this theme after updating to Wordpress 5.6? SLider does not work and the page is not more able to customize page and it’s not possible to work on page content. Is this theme compatible to Wordpress 5.6? Thanks and regards

Hey there,

Thanks for your patience.

I will check this as soon as possible.

All the best


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After checking, Wolf Page Builder (3.2.6) works fine with WP 5.6. What issue do you encounter exactly?

Kind regards


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Hi I’m not able to modify my pages with Wolf Page builder. Wordpress 5.8.2 is installed and Page Builder 3.2.8. If I try to modify my site content, the page opens with active page builder, I’m able to see the divers fields, but the content of it is empty. So I am not more able to change things on my site. Could you please help?

Wolf-Themes, I haven’t been able to edit my pages on the website! What is going on here. This is a major problem for me right now.

Hey there,

Please install this plugin and it will fix the issue. https://wordpress.org/plugins/enable-jquery-migrate-helper/

I hope it helps.


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Wolf-Themes, thank you for the reply, but it still did not resolve the issue. I am still seeing the same error even after having enabled the Enable jQuery Migrate Helper (1.1.0) plug-in. What can I do?

Hey there,

Sorry for the late reply.

Please post a ticket in the support forum with screenshots, your website URL and a temporary login access.

We will reply as soon as possible. https://wolfthemes.ticksy.com/

Kind regards.


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Hey, thanks for your topic, we are still waiting for an update on WolfGram, as many of us have the same problem, we have changed the Instagram API more than 10 times without success. The instagram feed has not been shown on the home for many months, we hope for a prompt solution.

Hey there,

We recommend switching to the new plugin we use in our themes: https://wordpress.org/plugins/instagram-feed/

Just set your ccount in the admin panel and the theme will automatically switch plugin in the frontend.

I hope it helps


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Wolf Page Builder broke with the recent update to WP 5.5. Wordpress put out a hotfix plugin called Jquery Migrate Helper that is a band aid for theme developers who experience their page builders not working. I used it and it is working for me again so I can update and keep crucial parts of my site going. I hope this helps users while the developer does whatever the developer does. It’s been a pretty good theme.

Hey there,

You should find an update for Wolf Page Builder that should fix the issue with WP 5.5.

I hope it helps.


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Page Builder has stopped working with Wordpress 5.5, please fix this serious problem soon, we have not received any serious error updates, we have not been able to edit our pages. Do not abandon the theme or the users who buy it.

I’m working on it.

Thanks for your patience.


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Page builder breaks after updating to WP 5.5

Hey there,

Thanks for letting me know. We will check this ASAP.

Best regards


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Can we please add TikTok to the social media icons?

An abandoned issue, there are critical errors that have not been solved, such as, for example, the instagram feed in the home, it is not displayed correctly even generating different APIs, I am considering whether to proceed to extend the license or decline it due to abandonment of support.

Hey there,

Be sure that the wolf gram plugin is up-to-date.

I hope it helps.


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This more than updated in version 1.6.2, I have uninstalled the plugin too many times, I have changed API more than 10 times without success, there is a serious error with the plugin, there are already several people with the same problem.

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