designthemes

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1510 comments found.

beesiks

beesiks Purchased

If the page builder doesn’t work with dummy content, how can i create a homepage as shown in de demo site? What is the reason for importing dummy content in the first place if the page builder can’t handle these shortcodes. What is the quickest way to start off with a homepage like the one in de demo site? Thnx John

beesiks

beesiks Purchased

Hi, Actually i don’t have an option in my Dashboard. I do have a menu item SoulMedic but that leads to a customizer page. There is a Page Builder page but there is only one sentence: “Please activate “DesignThemes Core Features Plugin” to get the Page Builder options.” I can’t find that plugin. I posted that question on your Facebookpage. I did install Unyson as i read in one threat whiel researching this topic. But …. apparently i need the core features plugin. How do i get it so i can start building the site for my client!? thnx and regards, John

beesiks

beesiks Purchased

Bingo! I installed the plugin trough the Install Plugin interface! The above is solved.

rsriram

rsriram Author Team

Hi.,

Thank you.

If you found any difficulties, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hello, I created a website a while ago and now i cant write or update allready existing text through page builder anymore. its just a blank page. I tried the option that you provided before: going through ftp server finding the register-page-builder.php and add the // But still dont work? what should i do? Txh in advance

Hi.,

We have replied to your mail. Please check it.

Regards., DesignThemes Support.

Thank you! It works well now/daniespo

Hi.,

We hope you had a great experience with our theme and support.,

Please take one minute to share your feedback by clicking on a rating below.

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

Hello, I need urgent help. Is there any way to remove the link and image zoom when you hover the images in galery. I tryed to change some files in css file but could not find the correct line. Cn you please help me to remove those icons/transissions when hover on a image. Please refer: http://prntscr.com/e1fstk and http://prntscr.com/e1fsy9 i dont want to link them to a detail page of portfolio. Tnahks

Hi Agugi.,

Get into the file path /wp-content/themes/soulmedic/style.css at the line number 1117(Approx) here you can add a custom code for disable the zoom/link button.

.portfolio .image-overlay a{display: none;}

Regards., DesignThemes Support.

That great thank you very much. Can we also remove the link please. Please refer: http://prntscr.com/e25dau

Hi agugi.,

Thanks for your appreciation, Get into wp-content\themes\soulmedic\tpl-portfolio.php and refer this screenshot to remove portfolio title link – http://prntscr.com/e261n0

Regards., DesignThemes Support.

Hello

I purchased this theme on 01 Feb 2016 but I didn’t install it for about a year

This January 2017 i installed it for use on one of my domains and I’m struck with some error ….how can i avail support? [I see that mine is expired (6 months period) but i didn’t use that period.] Can i get support now?

Thanks

Hi.,

Please send us the issues via the bottom right form @ http://themeforest.net/user/designthemes

So that, we can check and have a clear look form our end.

Thank you, we look forward to serving you!

Note : When your paid support expires, you will still continue to get updates, that will not change, you simply will not be able to gain access to support. If you wish to extend the support, please do so from your Themeforest account

Regards., DesignThemes Support.

Hi…. I already send a message through your designthemes profile page in themeforest to ask about the updated Revolution Slider plugin file. kindly please feedback and send me the required files. Thanks

Hi.,

Thank you for contacting us. We will reply to your email shortly., It seems that your support has expired on 02/03/2016. Please renew your support and get back to us.

Kindly refer the link for details about renewing the support :

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

Thanks a lot, already download it.

Hi.,

Okay., Thank you :-) Let us know, if you find any issues in future..

Your support expired on 02/03/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

Is this theme compatible with Bookly And Massive Addons Plugins?

rsriram

rsriram Author Team

Hi.,

Sorry, we have not tested our theme with any 3rd party plugins other than the plugins approved by themeforest page. So we can’t guarantee for that plugin to work with our theme.

Regards., DesignThemes Support.

Hi

I recently installed this theme on my domain

But whenever i try to upload logo it shows a blank popup/window in budhdha panel

http://tinypic.com/r/2nh0qb5/9 http://tinypic.com/view.php?pic=2nh0qb5&s=9#.WMf4Z9IrKUk

Please reply asap

rsriram

rsriram Author Team

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!

And also it seems that your support has expired on 01/08/2016. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.

Visit the below link for renewing the support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

After installing Theme, cannot see “Import Dummy Data” option.

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

You can import the demo content via the unyson plugin.

Kindly refer our knowledge base link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

For Installation Help :

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

rousis

rousis Purchased

Good evening,

1) I have the 1.9 Soulmedic theme version installed and I get a “MissingKeyMapError” from the Responsive Styled Google Maps plugin (version 2.24). Is there any solution?

2) Do you still support the Revolution Slider and Responsive Styled Google Maps plugins? If not, what can be done in order to have a similar functiοnality? Do you suggest any alternatives?

Thank you.

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

1) Please follow the instructions in the below knowledge base link for updating the Google maps api key error

http://wedesignthemes.com/support/knowledge-base/google-maps-api-error/

2) Yes we support Revolution Slider and Responsive Styled Google Maps plugins.

Your support has been expired on 02/03/2016. Please purchase the support item to move further.

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

rousis

rousis Purchased

I understand, but the problem is that there are not any special API fields at the places you mention. Probably I have older plugin version but I have downloaded and installed the latest version of your theme (1.9) and I can’t find the plugin in the usual path: .../soulmedic/framework/plugins…

rsriram

rsriram Author Team

Hi rousis.,

Go to Dashboard / Settings / Responsive styled google maps / and add API key then copy that map shortcode and paste it where you want in pages. – Refer this screenshot – http://prntscr.com/end5uk

If you find any difficulties, Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it ASAP !!”

Regards., DesignThemes Support.

mattlang

mattlang Purchased

The content area is showing up as blank white area..and I am not able to edit any of the dummy content in it. I was just wondering if you could help me.

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Sometimes demo content import may fail, it may be one of the following reasons. Please check that your server has following limits as explained in our knowledge base link else contact your hosting support to do so. http://wedesignthemes.com/support/knowledge-base/server-requirements/

Regards., DesignThemes Support.

mattlang

mattlang Purchased

Hi, Thanks for getting back to me. It was because of an outdated theme features plugin. As soon as I updated the plugin, it started to work.

Thank you

rsriram

rsriram Author Team

Hi.,

Okay., Thank you :-) Let us know, if you find any issues in future..

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