designthemes

designthemes supports this item

Supported

1526 comments found.

Hi, great theme, i want to ask you something very importan before buy this theme, it is possible to change colours in the event calendar because i want to saperate events in three different event categories and i want to give differents colour for each category event. Further more can i place smaller event calendar in homepage in the right side bar and when someone touch the date of the event, the event calendar show the title of the event??

Hi.,

1 ) Sorry but you cannot change the colors of event calendar plugin for categories from the theme.

2 ) Yes, you can add a events list widget in the home page.

Regards., DesignThemes Support.

Hi guys, i have problem with import dummy data. Doesnt appear in the top right corner the link in order to click it to import dummy data. Why??? Please help me as soon as possible. I have already install all plugins, activated, change the permalinks with post name, but the import dummy data link is disappeared!!!

Hi.,

Sorry for the inconvenience, We have removed the importer option from the Buddha Panel in our latest version, Instead of that option we have used “Unyson” Plugin for import the demo contents.

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin. http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/

Hi, I bought the theme today. It looks great! Im trying to retrieve my password throught your Support system but I am no receveining it. Anyway I started to customize the website and after selecting my social media icons i chechked the site and it seems that the twitter icon is different to the rest. Also when you hoover them sometimes they disappear or get completely colored. Any idea if it is a bug orif im just doing something wrong? URL http://clinilaser.es/nuevaweb/

Hi Marcos.,

1) We have sent the forum login details to this email id mmendietamejias@gmail.com. Please have a look at it.

2) We have checked the twitter icon in the header section and it works as like the other social icons without any issues. Please have a look at this video http://recordit.co/dDLRtbK0Ka taken from your site.

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far.

Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

Hi! I received the loging info in gmail account. Thanks! About the second point im still seeing he facebok, instagram and linkedin icons different to the twitter one. And also I still get an error message when I try to edit the page. I can send you screenshots if you let me know an email address. I am using google chrome and i have a HP laptop, so I assume this shouldnt be a problem

Hi Marcos.,

Thank you for the 5 star rating, that you have put. Please mail us the screenshots to support@wedesignthemes.com so that we can check and let you know.

Regards., DesignThemes Support.

Do you have a choice of downloading lab tests?

rsriram

rsriram Author Team

Hi.,

Thank you for your interest on our theme.

Please be more specific about your query with some reference link, so that we will have a clear look from our end.

Regards., DesignThemes Support.

The idea is to have a restricted area for downloading files.

rsriram

rsriram Author Team

Hi Mate.,

By default we do not have the option of restricting content in our soulmedic theme. But you can try some external plugins like Restrict Content and have a look.

https://wordpress.org/plugins/restrict-content/

Regards., DesignThemes Support.

Hello, I want to know how to upload the testimonial carrousel without the pictures on the side. And another thing, when I put all the comments, it doesn’t seen right

http://starliftclinica.com/sublimshape/
rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes

We cannot move forward without the purchase code.

If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.

Refer: https://www.dropbox.com/s/9anfips0jlm7r2l/dt_purchasecode.jpg?dl=0 Kindly refer the following links for getting clear idea.

http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/

Regards., DesignThemes Support.

pstedy09

pstedy09 Purchased

I don’t see “import dummy data” in my top right corner. Is there another way to import dummy data?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

We have updated the theme version in to version 2.1 on 2017.06.01. and we have removed the importer option from the Buddha Panel, Instead of that option we have used “Unyson” Plugin for import the demo contents.

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.

http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

If you found any difficulties, Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will check the issues and import the dummy data for you.

Note: It seems that your support has been expired. Please renew the support, if you need any more help from us.

Check this link for extending the support. http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

by
by
by
by
by
by