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Turning responsiveness on/off does nothing.
Can I get some support please. I sent through a request last thursday and and all am told is to refresh my browser. C’mon Chimpstudio, you can do better than this.
please send me your ticket number so i can look into your issue.
Really like the theme. Very modern. I am starting work on a new project next Monday and will be buying the theme. Can you let me know when the update will be for the bugs mentioned in the comments above.
we are working on its updates and i hope it will be there in coming week.
Vendo em seu DEMO DO SITE…......
Que a parte relacionada a PAGINA DO FACE BOOK nao aparece
ISSO NAO SER VALIDO
we are working on an update and it will be resolved during current week.
Brigado novamente pela rapida resposta.
Percebi tambem q quando colocamos i widgets de comentarius.nao aparece direto o comentario feito…
Aparece tipo o local(atalho) aonde foi feito o comentario
ai temos q clicar .para só assim ver o comentario
Nao teria como ja aparecer direto o comentario na pagina inicial
desde ja fico grato
i am sorry but i didn’t got your question. if you can write it in English that will be great.
I meant, when q is placed widgest of the comments on the page pricipal, the same does not appear to directly comment q else did
Ex.uma person made ??the comment of an album …..... this comment does not appear right on the Home PAGE
EX. JOAO A COMMENT MADE IN DANCE MUSIC ALBUM
Out instead of appearing all over the comment made ??john q …..
Appears only John made ??a comment in this album
For me it would be better if every comment aparessece on the screen, type a box of scraps, ja nai qo site has esa function errands.
SORRY I HOPE TO HAVE UNDERSTOOD THE TANSTORNO
I can’t drag and drop page content to settings (blog, news, sliders etc). Please help. I am stack.
I bought this theme for its look but have clearly misjudged the actual functionality. I had it installed for less than 24 hours and it completely shut down my site. At first, I blamed my hosting service until I called them and they had to go in and re-set the theme to its default setting – then it worked. BUYERS BEWARE. This is not a good theme, nor is the customer service at all friendly or helpful. Thanks for nothing.
Hi. Is there any way to show Flickr on the image gallery? I know it supports YouTube and Vimeo if you paste the url in ‘lightbox to video’.
Plus when using 3 or 4 columns the title and description don’t show on hover they only work with the 2 columns. Am sure it’s a simple fix
I am sorry flickr integration is not developed so thats not availabe. for title and description yes there is a simple fix for that but you need to edit style.css file for that. please pass me your URL so i can guide you on that.
Hi. I have sorted the title/description, I removed the display none and added percentage to the padding. I should be able to modify the prettyphoto js file to enable flickr just will need a bit of playing with. thanks.
I trying to create the album page but to be honest I am failing as I can not work it out can you please give me some adviced or point me to a users manual for the template. I have tried to open a ticket on your site but it is not letting me. My email address is email@example.com
please submit a support ticket. my support team is always there to help you. please write everything in detail and pass your wp admin login detail so my developer can see it properly.
Your support website wont let me open a ticket as it says that a ticket is already open. But I have never opened a ticket before. Please can you help. As really need to get the website finished but am a little stuck at the last hurdle.
I am sorry but your purchase code already used for a support ticket. are you sure you never opened a ticket, maybe you told someone or anything. please provide me your email address so i can test it.
As far as I know no one has used me purchase code to open a ticket, my email address that is attached to the purchase is firstname.lastname@example.org
I need to figure out this, need some time to know who is using your verification code. i will get back to you soon.
meanwhile please write me an email with your all issues at email@example.com
It seems like my top menu is sorted from A-Z, although I got a customized order. Whats the reason for this system or how I can change this?
please send me URL so i can see it.
thanks for the response.
also, how can i change the hover color in the top menu from red to purple to match the page color scheme?
this is strange, please send me your wp admin login detail via email. you may use contact form located at our profile page. i will send you the instructions for navigation color change in email reply.
Hi, we are very interested about your theme. We are gonna buy it nex week.
But before, I have read about some bugs in the Discography track list and the buy button not showing: “Buy MP3 URL” in the dashboard.
Is this fixed? Also, I would like to know if I can put a “add to cart” shortcode for every track?
in current update, there is no known bug left, everything is fixed. for “Buy MP3 URL” there is no issue in that. I am not sure about add to cart shortcode as i didn’t tested it, but almost all plugins that work with wordpress are working with our theme, so i hope it will work.
Hi! Thanks for your reply!
Can you test please if I can put a [add to cart] shortcode from woocommerce in yout Buy MP3 field? We need to be sure before buying your theme. (It’s the customer money)
Thanks for your time!
I am sorry but because of our busy schedule i will be not able to test it. for your help i can just tell you that its hard coded button and you can’t put shortcode on that. only only takes you to an URL to buy.
ok, now, If I buy the theme, can I make a ticket to ask help about adding a shortcode in the buy URL button or modding some stuff?
you can create a ticket for sure for any help, but we will not do customiztion. we can only provide help for the features we are offering, we can’t add any further functionality to it.
because of very busy schedule we are off for cusomization so we are not able to add that functionality for you, you may hire an expert php developer for that. I hope you will not mind it.
I lost my support ticket number, purchase is less than 30 days old. How do I get help now? (there doesn’t seem to be a way to get lost ticket number from support site)
Is the theme update out yet?
yes its out since almost 3 days.
I recently purchased this theme and I am very excited about developing my music website with it. Can you please tell me where to find instructions for implementing this theme? There are aspects to the implementation that are confusing for me.
you may read documentation propperly and you can easily do it – if you feel any issues please submit a ticket at
you can even ask support team to install a demo setup for you.
I am having difficulty understanding how to set up my theme. Is there anywhere that I can find instructions and documentation for the theme? The support link has very little information available.
sorry for late reply, please submit a support ticket and ask support team for a setup, they will help you.
I will definitely go ahead and ask the support team to install a demo set up. That would be a big help. I am excited about using this theme to market my band and envision it as being really beautiful and exciting, once completed!
@ WorkaholicsGFX: I had some trouble with changing the menu color from red to orange, too. I finally found where it was hard-coded into one of the .css files (colors.css). Open that file in a text editor and do a find/replace on the color: #fd4239 and change it to whatever color code you need.
we already know about this bug and this will be resolved in next updates. thanks for your help for others.
UGH! I give up. This was a big waste of money.
I hope writing your issues will be more helpful. I am not sure whats the reason behind your sentence.
Hello… I have two first problems with theme in WP.
1- To create post, I can’t write anything in field.
2- When I want to manage a slider, and I make changes, it’s in a “thinking” state and don’t upload my changes
thats because you didn’t updated it properly, please submit a support ticket any my support team will help you.
I didn’t update theme, I instaled for first time.
I submited a support ticket right now
Is there any way I can take feeds from multiple twitter accounts on your twitter widget without having seperate widget boxes as this messes with the spacing etc
I am sorry for now its not possible, you may do customization in order to meet your requirements.
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