Discussion on SoundRise - Artists, Producers and Record Labels WordPress Theme

Discussion on SoundRise - Artists, Producers and Record Labels WordPress Theme

Cart 1,637 sales
Well Documented

IronTemplates supports this item

Supported

This author's response time can be up to 2 business days.

193 comments found.

is possible import csv events?

Hi Andrea,

No this is not possible.

Alex

Hi! could you tell me where I can find the new version of soundrise-music plugin? After updating the php-version on my server the site crashed and updating the theme does not help since the problem is caused by that plugin, but I can’t find it from the latest theme files.

Hi,

Here how to update Soundrise theme: https://irontemplates.ticksy.com/article/12214/

And here how to update soundrise-music plugin: https://irontemplates.ticksy.com/article/12253/

The last theme version is 1.5.9 The last plugin version is 1.6.8

You should also disable iron-demo-impoprter plugin if it still installed. It is not requried once the demo content is imported.

Thank you

Alex

I am getting an error: The package could not be installed. The theme is missing the style.css stylesheet. Anyone have a fix?

Hi DJMontreea,

You are probably trying to install the soundrise-wp-package.zip file as the theme file but it is not the theme file. Please unzip it. You will find the soundrise.zip file in the “theme” folder.

If you need more assistance please contact us to https://irontemplates.ticksy.com/tickets/

Thank you

Alex

Hola, mi problema esta en que instale la plantilla

https://themeforest.net/item/soundrise-artists-producers-and-record-labels-wordpress-theme/19764337

Después fui a instalar los plugins y activarlos, y uno de ellos me da error según WebEmpresa 500, he puesto el PHP a la ultima versión y me sigue dando problemas.

Adjunto imagen del o que me sale de problema arriba al intentar actualizarlo. Y no puedo no instalarlo pues es de los obligatorios que dice que instales.

No puedo adjuntar imagen, resumo;

El plugin no ha podido activarse porque ha provocado un error fatal.

Warning: require(/home/animalre/public_html/animalrecords.es/wp-content/plugins/soundrise-music/includes/functions.php): Failed to open stream: No such file or directory in /home/animalre/public_html/animalrecords.es/wp-content/plugins/soundrise-music/soundrise-music.php on line 46

Hi,

Please open a support ticket at https://irontemplates.ticksy.com/tickets/ And if possible provide a login cedential to the wp-admin.

Alex

Hello! Love the theme and getting things in place. However, our logo will not display in mobile view no matter what I change. I have eliminated the demo logos entirely within the “logo” tab for theme settings. What am I missing? Thank you.

Hi there, Please contact us through the support ticket platform. https://irontemplates.ticksy.com/tickets/

Thank you

Alex

Your theme looks really good I’m thinking about purchasing it, the problem is you don’t keep up-to-date with Wordpress or the plugins that you use with the theme. Last update shows April of 2022. Almost all top developers on Themeforest keep things current, Hacking and plugin vulnerabilities happen on a daily basis with WordPress and you really need to keep things current, I’m not purchasing until I see you have updated your theme.

Hi there,

Thanks for reaching out. Our theme perfectly works with WP 5.2.x and PHP 8.0

We keep updating them with stable version of third party plugins.

Our theme is currently very stable and no bug have been reported in the latest version.

If you have any issues, let us know and we will gladly check this for you.

Happy holidays,

Max

Hello, what are the hosting requirements of the theme? It works smoothly and quickly on a hosting with which feature.

Hi,

We recommend PHP version 7.3 or greater. MySQL version 5.6 or greater OR MariaDB version 10.1 or greater. HTTPS support

Thanks

Max

Hi, Does your player take a shoutcast or icecast stream? If so, will it update album artwork at titles for the radio stream?

Hi,

Soundrise player can stream from shoutcast or icecast but artworks have to be imported in the media library.

Alex

I get this message when trying to install the soundrise music plugin: ” Plugin not activated. A higher version of soundrise Music is needed for this theme. Please update the plugin.”

But when I go to my installed plugins, there is no soundrise plugin.

Hi, Pleasebe sure you have the last soundrise theme version 1.5.7. If you still cant install soundrise-music, please verify by ftp if a soundrise-music folder already exists in the wp-content/plugins folder. Delete it is already there. If you need more assistance please open a support ticket to https://irontemplates.ticksy.com/ticket/

Thank you Alex

Support We understand that our support have expired. But are you able to tell us the cause of the problem why your plugin is conflicting with featured images.

When we disable your plugin, the featured images display. but when activate, the featured images stop showing.

Plugin name: soundrise-music

During conflict: https://prntscr.com/1v24vmi Without conflict: https://prntscr.com/1v255e1

Could you please assist and advise? Site name: https://www.djsproduction.co.za

This was working since but stopped now.

Hi Kelbix,

I cant tell what is going wrong here. You seem to use many third part plugins. You have a very specific environment. A login credential to the wp-admin is required to a deeper investigation. If you want our assistance, you have to open a ticket through https://irontemplates.ticksy.com/tickets/.

Thank you

Alex

Hello, I really love your script. I would like to ask, with a regular license, hope people would be able to purchase products in the store?

Also when is the next update coming up?

Hi,

yes absolutely. You can use WooCommerce plugin for this. its free and compatible with our theme!

Thank you,

Max

Okay, I think you have answered question about product categories.

If I buy this theme with regular license, will people be able to purchase products in the store? Are the payment modules working on regular license?

The ecommerce is all driven by the free WooCommerce plugin :)

Hello, the Menu Text Color is not changing even though I have updated it in the Soundrise Menu Options section. What is the problem here?

Hi there,

Please read this documentation: https://irontemplates.ticksy.com/article/13903/

Would love to purchase this script however after testing I noticed that the automated player is very delayed when playing long tracks and it takes a long time to render and the website will not fully load until the track is fully downloaded. hope you will work on the player a bit more. I’ve tested few other scripts and I didn’t find this issue in their players. this theme is beyond perfect only issue is the player. :(

Oh and another one I found is the different pages back to top button is broken. This is not a big issue I just wanted you to take note of this lovely theme :)

Hi Alex, I did try with the latest version… also noticed that long mixes and the mobile version keep refreshing the page. when adding a short song everything is fine. I guess the player is buggy for long mixes (long tracks \ mixtapes) for the mobile version. however, the desktop is fine.

I’m not complaining I just wanted to let you know so that if anything you find is wrong you can fix it. I love the theme and it has the most features I need but with this mobile version and page refresh for long tracks is a big issue.

I used music club theme before i never had this issue for long mixtapes. hope you can fix it and I’m ready to purchase

Thanks to have reported this. We appreciate.

Welcome. please fix this and update the changelog so i know the issue is fixed and can purchase it

Can I use this template for 2 Domains? Im going to use WAYNOKA and the other is EKINOX

Hi there!

If its for 2 different client sites, you must buy 2 different licenses.

Thanks

Max

hi, before i purchase, can you tell me how i can book an artist? or can it be integrated to any booking plugin, so the artist can be book for a gig?

Hi there, You can use contact form 7 to build a booking form.

Alex

Hey there,

I am interested by this theme.

I would like to know if it is compatible with some wordpress plugin like Buddypress. For a website that is already online, will it be some SEO problem if I change my actual theme by this one ?

Thanks guys.

Hi there, Most plugins are compatible with our themes, but we didnt have tested Buddypress. I dont see any SEO issue, but you have to know, if you want to import our demo content, this will remove you old content.

Alex

Does my purchase not support plugin updates? It caused my whole site to crash

Hi there,

Yes, your purchase allow you to update Soundrise theme and soundrise-music plugin. Be sure your are up to date. Our product should not make your site crash. Soundrise last version is 1.5.7 and soundrise-music is 1.6.6. Your theme purchase also allow you to 6 months of our support, so please contact of through https://irontemplates.ticksy.com/tickets/

Thank you

Alex

Is it just me, or did the WPBakery editors (both backend and frontend) stop working after updating the theme and included plugins the latest versions? The block editors just show a spinner without ever loading. If I deactivate Essential Grid, WPBakery works but that of course breaks the site layout :/

Hi, Please update Essential grid to 3.0.11 WPBakery to 6.6.0 And Soundrise-music to 1.6.6

Here how to update them https://irontemplates.ticksy.com/article/12253/

Thank you

Alex

Updating Essential grid did the trick, thanks! It didn’t show up as having an update available so didn’t think of trying to remove and update it

You are welcome

Hi hello, from reading the comments and looking at your current software version when is this theme going to be updated for Wordpress 5.7 thank you.

Our theme is fully working with wp 5.7. Do you have any issues?

Please elaborate on the issue you have.

Hello!

Some themes are not eCommerce-centered and offer limited WooCommerce customization options. What Woocommerce theme is included in SoundRise?

Hello,

It is important for us to make our theme compatible with woocommerce. All woocommerce features work.

Thank you

Alex

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey