wizedesign

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1645 comments found.

I’ve been trying to contact you guys for weeks now! I’m disappointed with the service I’ve been getting, I even bought the theme again and still can’t get any support. Please Help Me! The Color Settings aren’t working with this theme. No highlights in the menus_

I’ve sent you a mail. Let’s please keep in touch through mail.

Replied to your mail.

Still waiting.

The Radio script no longer works. Can you please advise? this happen after template update. Website URL : http://www.bizimfmlondra.com/

I looked on your site and I noticed that your site works great.

Dreidie

Dreidie Purchased

I have 3 licenses for this theme so it cant be that bad in my judgement. But now I have an issue where the Play button does not work. I have contacted you guys, your answer was sooo vague, something like, “well done for spotting the problem”. I mean, that aint my idea of support. I dont know if you intens doing something or not, I am lost. I need direct answers or a refund please. Annoyed right now http://bigpeopleradio.com/

...and still I wait, I am really frustrated by this serevice, or lack of it., I bought this theme and the play button doesnt work on devices, Whats that about???

ok, Ive issued a 24 hour warning, I need a decent response within 24 hours or I will request a full refund. A decent response is something tangable to a good outcome, not something like ‘We are looking into it’ Totally fed up with this service.

Can artists upload their music themselves on this website? The content will be approved by the admin- but I am looking for a way for artists to upload their profiles and social media links as well as upload music!? Please clarify

I am having major trouble with my Soundwave Theme. 1) The biggest issue is that all of my “Artist” pages have disappeared. When I login to my WP Dashboard “Artists” no longer appears as a category or section item on the left—although things like Posts, Audio & DJ Mixes are still there. If I go to “Appearance >> Editor” in WP, “artist.php” still shows. But, when I go to the actual site to click on one of the 5 artist pages I had up, I am given a “not found” message and then redirected to a page showing recent posts. Can this be fixed? Has all the information I had on those artist pages been lost? 2) Also, the display font changed for this theme on my site without my having done anything. I do not see a place where I can correct this. It is now in a Times Roman Font that doesn’t match the previous aesthetic or the style of the site. —Both of these changes happened without me making any edits to the website. The font was fine and the pages were there a few days ago, but as of yesterday they are gone. I love the theme and want to understand whatever is wrong to fix it. I am worried that a good chunk of my online content has been lost. Please help!

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