41 comments found.
Been using your theme for a long time now and client is still happy with it. I have a little small issue tho. Please check: https://mondzorgpurmerend.nl/ as you can see at the “SignupFor Updates” somewhere in the middle of the homepage its not like it used to be, one picture on the left and one on the right and in the middle the form. Can you help me with this? What’s the correct setup for this section? Thanks is advance!
Hello Is your theme up to date for worpdress 5.6? Thank you and happy new year
Hello! Yes, the theme is fully compatible with WP 5.6 Feel free to download the most recent version in your TF account.
thanks
You are welcome. Have a great day!
How to apply the entire demo to the theme?
Hello! Please read the documentation that comes with the theme.
I imported the demo but it completely reported the error
TF stats shows that you did not purchase this item. To get assistance you have to provide your site credentials via this form https://gt3.zendesk.com/hc/en-us/requests/new
Hello, I Just bought your theme. I try many time to import the demo, All the page did import except the Index page. how can I get that?
Hello! Please send your site credentials and we will check it
Please use this form https://gt3.zendesk.com/hc/en-us/requests/new?mobile_site=true
Hi,
how to place WPML language switcher in your theme (on the right header for example) ?
Thanks
Hi there! Please submit your request via our support ticket system and our team will assist you https://gt3.zendesk.com/hc/en-us/requests/new
done
Our support team will get back to you asap.
hi evry body :(( HOw to install demo ? Plase HELP Meeeeeeeeeeee
Hello! Thanks for contacting us. When have you purchased the theme?
20 minutes a go
Please read the documentation for obtaining information
I would like to have a same demo theme like the one that i ordered, but there is not any demo theme in a file that you send me. The pattern is not in a file that you send it to me
my web site http://baugebeauty.de
So could you please send me duplicator version? Because i need the same template of the theme that i order, the demo that you send me is different
What do you mean it’s different. Have you followed all the steps in the documentation?
i did all but some thing is wrong
Could you please send me your email address that i can send you a picture, may be you could understand me
Please use the contact form available on our TF profile page
Hi,
in your module “gallery”, video do not work, image is ok. I try with youtube link or viemo but no success.
Can u fix please ?
Hello! Can you please be more specific? Whats wrong? Please send details and website credentials to support[at]gt3.zendesk.com. We will check it.
Please send details and website accesses to the mail indicated above. Our support staff will check whats wrong.
I send you by private message
Thanks. I see details.
Hi,
In page ‘shop all products” why text below the title do not display ? Where can I change the title “Welcome to Our Shop” et display text lorem … below ?
Thanks.
Hello! Can you please send all your new requests or questions to Jane? I provided details how to contact our support staff. This is not support forum.
Thanks for understanding
Hi,
Woocommerce 3 is not really compatible with your theme, listing product page do not dispay the title (undefined), see url
Can u help me please ?
I tested, works with Woocommerce 2,7 no new version 3.x, can u update your theme please ?
Jane wrote you that we will fix the issue. Please send all the requests to support[at]gt3.zendesk.com. This section is for general questions. We have support forum and zendesk to resolve issues.
Hi,
can u send me data demo (like your demo theme page) for widget please ?
Thanks.
Hello! We don’t have the widgets import. If you want our support specialist will add the required widgets on your end. Please send your request to support[at]gt3.zendesk.com
Hi,
can u help me to increase maximum number of words to display in an excerpt (in post) please ?
I try many plugin but nothing works.
Thanks.
Hello! You can make changes in single.php file http://prntscr.com/f36cf1 It is located in the root theme folder.
Thanks but I put 999 instead of 145 but nothing changes, why ? You can see url page here
Are you sure that so much signs were added to the exceprt area?
Yes, see capture screen there (first box) : http://savon-d-alep.www7.produweb.be/wp-content/uploads/2017/05/b2.png and http://savon-d-alep.www7.produweb.be/wp-content/uploads/2017/05/b1.png
Do u want FTP access ?
Please send all the details to support[at]gt3.zendesk.com
Just done
Thanks. Our support specialist will check it asap.
Hello, I have a problem with a site and your theme. It happens that the media gallery no longer displays but also the extensions. What can I do ?
Hello! Please provide a website link. What do you mean under “gallery no longer displays but also the extensions”? Did you make any changes? Move website from one location to another etc?
It’s this website : http://allineprocap.follow-us.eu/
Gallery media, when I want to add an image on a page and I have to choose it in gallery, it loads but nothing is displayed. And for extension, when I want to choose one in “search”, it loads also but it does not appear
Perhaps updating the plugins, or the theme
Please send the wp-admin and ftp accesses to support[at]gt3.zendesk.com. We will check whats wrong.
Thank you, i send you an email
We will check it asap.
Hello, why does not it update the theme debut August 2016?
We plan to release update next days.
Hi, I would like to know a little bit more about whats under the hood..
things like the theme builder, is it extensible? Is it yours or is it a 3rd party plugin? will I be able to make new elements (like forms, tables, faqs) to accommodate the site to the client needs (coding of course)? Are you using wordpress native appearance panel for customisation? Is it easy to give it a new color scheme with minor css adjustments?
I’m not looking for a plug-and-play theme with 3k features I don’t need but I’m looking for well coded and easy to extend theme.
A technical answer will be more than ok. You can reach me at: trabajo[at]zreedee.com if you don’t want to post details here.
Thanks for your time, Luis.
Hello! The theme contains GT3 Page Builder available for Pages http://prntscr.com/eprosa It contains 3 custom sections: Team, Testimonials, Partners. This plugin was created by our team, it’s built-in to the theme. We don’t use Wordpress customizer, it has special section with options http://prntscr.com/eprp1u The theme colors can be managed in Color options http://prntscr.com/eprp9t
Pre-purchase question: Is this theme still being supported? I see there hasn’t been an update in six months. Is there plans for any future updates?
Hello! Yes, we do support all our products. There will be an update today.
Hello! The update will be ready today.
Hey, where do I change the colours of BUTTONS and BACK TO TOP button? Let me know please.
Hello! Thanks for the purchase. What buttons are you referring to?
All the call to action, as well as contact form button (blue ones) and also BACK TO TOP button
You can change the colors in the theme options panel Appearance -> Beyoutiful
I know that, but it doesn’t change the colours of buttons for some reason. Any other solution?
Maybe you have some cache plugins active?
I really don’t think so:) Shall I give you my WP access details (let me know where to send it securely) so you can check? I can send you HTML colours codes to setup, may be it’s the issue from my end.
You can send them via a contact form on our tf profile page
Gents, can you reply to my last email??? How do I change the colour of the BLUE BUTTONS across the theme????
Hello! Can you please check your spam folder? Our support specialist sent you details and asked some info about a week ago http://prntscr.com/epgkgl Please send a new mail to support[at]gt3.zendesk.com
Hi,
how to put the main menu in the meta_bar ? Is possible ?
Thanks.
Hello! Thanks for the purchase. What meta_bar are you referring to? Thanks
The top bar where I can see social icons ?
There is no shortcode for the main menu, in this case it requires the custom changes in the header. Please post this query on our support forum. Thanks
hi,
where is the sticky menu ?
Thanks for reply.
Hello! Thanks for the purchase. By default its disabled in the theme, you can check our demo http://gt3demo.com/wp/beyoutiful/ but you can enable it in the theme options panel http://prntscr.com/ebb1ps
Hi,
your theme is update and full compatible with last WP version and plugin ? Last update is dated on july 2016.
Thanls for reply.
Hello! Yes, the theme is fully compatible with the WordPress latest version.
Hi Everyone! i need some help with the GT3 page builder. When I try to edit blog posts nothing happens its just blank even when trying to create new ones. I called go daddy and they said it has to do with GT3 page builder. they told me to disable that and booom! the blog posts work but the layout is all messed up.
Please help! Thanks!
Hello! Thanks for the theme purchase. 1. Please make sure that you’ve read the documentation that comes with the theme. 2. If you still have the issue please provide your site credentials and we will take a look. You can use the contact form on our tf profile page. Thanks
I also need to change the color of the “Take to Top” arrow and also change the color of the icon circles on the contact page. I also can’t find where to remove the words “toll free” Help!
Hello! Please post these tech related question at our help forum http://forums.gt3themes.com/viewforum.php?f=104&sid=7452fcd22633576222ace5c9257ee80c The support staff will assist you.
Just sent a message to http://forums.gt3themes.com/ regarding the styling of the selectbox and where I can control the responsive breakpoints for Contact Form 7 elements in this theme.
Could only upload really bad quality screenshots because of the 250kb (!) file size limit.
Hello! Thanks for the info. Our support specialist will reply asap.
