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Discussion on Spa Lab | Beauty Salon, Wellness WordPress Theme

Discussion on Spa Lab | Beauty Salon, Wellness WordPress Theme

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2199 comments found.

Zritel

Zritel Purchased

Hi, i trying to install demo but every time i have the same problem “Maximum execution time of 29 seconds exceeded in /var/www/wp-includes/class-wp-image-editor-imagick.php on line 373” I changet php settings (godaddy hosting) with next information: upload_max_filesize = 256M post_max_size = 256M memory_limit = 1024M max_execution_time = 6000 max_input_vars = 5000 max_input_time = -1

How i can install demo?

Zritel

Zritel Purchased

GoDaddy said the problem somewhere in code and they can’t fix it

Zritel

Zritel Purchased

Is it possible to install demo different way?

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

I have several issue with this theme, because if it udapte to new version, with new builders I screw up all the website. Is there any option to receive some support if i renew it? I mean real one

Hi.,

Thank you for contacting us.

Old theme (3.5 and old version) users who like to switch to the new version (4.5) of our spalab theme, need to use the theme on a fresh site only. The old theme data cannot be used with the new version of the theme.

Note : Please follow the instructions in the below knowledge base link for extending the theme support.

Please refer: https://support.wedesignthemes.com/knowledge-base/how-to-extendrenew-your-support-period/

anfac

anfac Purchased

Hi.

I have same issue about changing logo and color. after I installed theme and plugin. I can’t change logo and color through SpaLab options. I can’t upload any photo and also button options does not working . let help me.

Hi.,

Thank you for contacting us.

1) The plugin is already activated and please ignore the message that is showing in your dashboard.

More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/

2) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

anfac

anfac Purchased

Hi.,

Thank you for your support.

I Imported demo content and Installed it works except Footer menu.

I am missing Footer Menu in this version theme and demo content.

I got Main Menu and It’s works and I missing Footer Menu Demo Contents and Position Location.

Please try to solve in this issue.

regards,

anfac

Hi.,

Please get into Admin panel > Appearance > SpaLab Option > General Options > Set Footer

Please refer : https://snipboard.io/F7fmgy.jpg

http://docs.wedesignthemes.com/dt_articles/general-options/
anfac

anfac Purchased

HI.

1. I need to Make Sub Menu into a new hover color instead of Font Hover ( For example the background of Sub menu is White color after the mouse click I need to be Pink color

2. How I can Change Sub Menu Fonts Color

regards,

anfac

Hi.,

1) Go to Dashboard / Catalog and change catalog items title then check it out.

2) Go to Dashboard / Appearance / Customize / Additional CSS and add following CSS code

footer p, h3, span { color: #FFF !important; }

RATINGS!!

Please don’t forget to place your worthy ratings :) Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:

Refer : http://recordit.co/YqdTBuEJRm

Waiting to see your 5 stars rating. Thanks in advance

Regards., DesignThemes Support.

anfac

anfac Purchased

thank you for support.

1.

I follow your steps, when I apply the html code (#footer p, h3, span { color: #FFF !important; } other many areas related this code is also changing but not only footer

for example ( my sub menu and Hove color and Heater text also changed)

How I can only change the footer text, This code related many other areas.

2- I requested you many times where I change this element (Catalog Type 3 Items ) it’s inside information. It located Home Page II tab. it gives product description. How do I edit that description.

I will do 5 start rating for sure I saw your guide line video. In Previous I can’t get where start rating located but now I got it.

thank you for your support

regards,

anfac

Hi.,

Sorry for the inconvenience,

1) Please refer: https://prnt.sc/13miyo5

Footer Content

#footer h3 { color: #FFF;}

.dt-sc-contact-info {color: #FFF;}

#footer .dt-sc-contact-info a { color: #FFF;}

.footer-copyright.dt-sc-dark-bg, #footer .dt-sc-dark-bg a {color: #FFF !importan;}

.widget .recent-portfolio-widget ul li p {color: #FFF !importan;}

2) Please refer : http://recordit.co/RXh4D0GQKo

HI,

I am using Header-3 in demo theme, and I have some questions. :)

1. How to decrease sub menu list height ? (see pict below, a -label)

2. How can I remove the left and bottom border when I hover sub menu list ? (see pict below, b & c -label)

https://prnt.sc/13ctb16 and https://prnt.sc/13ct7vd

Thank you!

Hi.,

1) Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.

.header3 .dt-header-menu .dt-primary-nav .sub-menu li a { padding: 6px 0px 8px 30px; }

Note: You can change the padding value as per your need.

2) Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.

.header3 .dt-header-menu ul.dt-primary-nav li ul.sub-menu li a:before {  left: 10px; top: 10px; }
.header3 .dt-header-menu ul.dt-primary-nav li ul.sub-menu li a:after { bottom: 20px;  left: 15px; }

Note: You can change the left and bottom value as per your need.

the plugins do not update that come with the theme and now my portfolio page does not load images

Hi.,

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.

anfac

anfac Purchased

Still waiting your response with 4 days ….?

regards,

anfac

Hi.,

Are you asking about this one – https://prnt.sc/13yy6zz ? Let us confirm

Regards., DesignThemes Support.

anfac

anfac Purchased

Hi

no what I am asked is text under the area you high lighted there is three line which 1. It clear the skin 2. Orgnic 3. Smooth

I need to write these line in my product description but you shared how I change ( https://prnt.sc/13tk7s8 ) but I did this Procedure all the products in different tabs have a same three 1. It clear the skin , Orgnic and Smooth).

what I need is each tab must have it’s own descrition.

regards,

anfac

Hi.,

Sorry for the wrong reply!!

By using “ID” you can easy to change catalog items – https://prnt.sc/1402gxp

https://prnt.sc/1402nva – This is for how to find catalog items ID

Regards., DesignThemes Support.

anfac

anfac Purchased

Hi.

I have a problem for changing main menu.

I created a new ( primary menu) menu. Which I set to display Main menu position . After I created and set the position of the menu, it doesn’t change. the only the default menu is appear my page.

regards,

anfac

Hi.,

Please refer : http://docs.wedesignthemes.com/dt_articles/header-layout/

Thank you, we look forward to help you!!..

anfac

anfac Purchased

Hi.

there is a problem in google map contact page it gives me an error message sayin “This page can’t load Google Maps correctly. Do you own this website?”

I put on Correct coordinates of my address but still it gives an error message mentioned above.

can you please helping me for solving this issue.

regards,

anfac

Hi.,

Thank you for contacting us.

Most probably you haven’t created the Google Map API properly so please double check the instructions put here

http://docs.wedesignthemes.com/dt_articles/google-maps-to-wordpress-codestar/

Thank you, we look forward to help you!!..

Hi, Visiting the demo page has become time consuming. The loading animation is displaying 10 to 30 seconds before I can get to the next page. Do you have the same issue on your side ?

(this demo page : https://preview.themeforest.net/item/spa-lab-beauty-spa-beauty-salon-wordpress-theme/full_screen_preview/8795615?_ga=2.252853961.1315742622.1564128491-1861566412.1564077660)

Hi.,

No, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes we will check this.

Regards., DesignThemes Support.

Hi.,

Thanks a lot for your valuable suggestion. :-)

MAJOR PROBLEMS with this site. The site I built years ago and have been trying to update routinely is pretty much uneditable now. I cannot even access the widgets to update hours of operation or anything. What do I do?

This plugin makes the entire site crash! This is a problem. DesignThemes Core Features Plugin

Hi!., Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Whatever Spa Lab did – their latest update made any prior version USELESS. I deleted the theme and reinstalled the new one – the CORE plugin crashes the site. It is an absolute nightmare, I regret ever buying this theme and am headed off to DIVI builder. I suggest everyone else do the same.

Hi!., Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

You write “Note: Old theme (3.5 and old version) users who like to switch to new version (4.5) of our spalab theme, need to use the theme in a fresh site only. The old theme datas cannot be used with the new version of the theme.”

Soo I if I want new version I must make my website from beginning ?

Hi.,

1) Old theme (3.5 and old version) users who like to switch to new version (4.5) of our spalab theme, need to use the theme in a fresh site only. The old theme data cannot be used with the new version of the theme.

2) Yes., You must make my website from the beginning

Fahedqq

Fahedqq Purchased

How to do I change the loader page? I am getting big Loading title, with a loader that’s different than the demo

Hi.,

Please refer : https://prnt.sc/1t6z8ag

Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.

.loader-inner:before { content: 'Loading'; font-size: 10em;}

Note: You can change the value as per your need.

hello, my site is not working jasminabeautyswiss.ch can you look pls.

Hi!.,

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

i want to puchase this theme but first i want to know that can i use different header image for every page like about, contact page

Hi.,

Yes., It’s possible.,

Please refer : http://recordit.co/7Srjtk9Xcx

You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.

Hello, I looked at your theme, I wanted to buy it, but I have a question Can I make a page like this?

https://www.screencast.com/users/webdevapollo/folders/Default/media/8bb0b15a-1be4-4e87-9733-31245d70c15b

Hi apollo-agency.,

The page that you have sent is from our other theme “Onelife”. Here is the page that you are looking for https://onelifewp.wpengine.com/home-hotspot/

If you want that theme, you can purchase it from the below link.

https://themeforest.net/item/onelife-medical-medical-health-wordpresstheme/16435780?s_rank=1&ref=designthemes

Regards., DesignThemes Support.

Thank you very much, I know it’s from this theme and I use it on one of the sites But there is something about it that I don’t want But I can’t do this with your theme right??

Snake20x

Snake20x Purchased

How is the Dummy Data

Hi.,

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes

So that, We import demo data for you.

Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/

Regards., DesignThemes Support.

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