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50 comments found.

The booking now page is not working for me. When i trial it I get the message “sorry, try again later.” Can I get some help on this?

Hi.,

Thank you for contacting us.

You have purchased only the html template and you need to customize the booking now button as per your needs.

Regards., DesignThemes Support.

we have bought this theme which has mentioned 100% responsive design but how to make it responsive we are not getting it..

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

We will update the responsive version in 2 days. Thanks for the patience.

Regards., DesignThemes Support.

Hi I have bought this theme but the style.css file did not exist. I received this message in the instalation theme. Please, can you help me. Thank Tadeu

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, Note that you have purchased the spa treats html template and not the WordPress theme.

Regards., DesignThemes Support.

I recently downloaded this template. Is there an update to the responsive.css The template is not responsive on my iphone. Thanks

rsriram

rsriram Author Team

Hi!.,

Kindly, mail us your site credentials FTP access logins immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!

Regards., DesignThemes Support.

Hello good afternoon. I want to buy a template but I’m not sure if it’s responsive. I see Psd including HTML + SEO. I send the link to the template, if I can say if it is compatible with HTML or have to work with WordPress.

http://themeforest.net/item/spa-treats-a-health-spa-salon-html-template/2872427?ref=designthemes&ref=designthemes&clickthrough_id=487958577&redirect_back=true
rsriram

rsriram Author Team

Hi!

Thank you for contacting us.

The link which you sent is just a html version. Check this link for the wordpress version of spa treats theme http://themeforest.net/item/spa-treats-spa-restaurant-woocommerce-theme/3002682

Regards., DesignThemes Support.

Thanks for answering. Let me know if this link can support HTML responsive.

Layout Responsive

http://themeforest.net/item/spa-treats-a-health-spa-salon-html-template/2872427?ref=designthemes
rsriram

rsriram Author Team

Hi.,

Yes, Our html template is responsive. You can resize the window to check the responsiveness. http://wedesignthemes.com/html/spa-treats/

Regards., DesignThemes Support.

Hi, I made a demo page, checked on the mobile. Its not responsive. Please advice. Regards Gurpreet

Hi.,

Make sure you have downloaded the latest files from themeforest and using it.

Regards., DesignThemes Support.

Thank you for the reply. It is new upload. just bought the them a week ago.

Hi!.,

Kindly, mail us your domain name and FTP login details via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

bonjour je viens d’acheter le Spa Treats – A Health / Spa Salon HTML Template mais j’arrive pas à l’installer sur wordpress s’il vous aidez moi

Hi.,

It seems you have purchase spatreats html template and not WordPress theme. You cannot use the html template in WordPress. You can purchase the WordPress theme from this link

http://themeforest.net/item/spa-treats-spa-restaurant-woocommerce-theme/3002682

Regards., DesignThemes Support.

Just downloaded and it is not responsive, you have a meta tag missing from the downloaded files , which is in the themeforest demo version

Hi.,

Thanks for letting us know!!

Kindly add the below given code inside the head tag in all the html files.

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" />

If you find any difficulties, let us know the FTP details. So that we can do it for you.

Regards., DesignThemes Support.

ka-king

ka-king Purchased

Hi. When I change my browser window size when viewing on my computer, the pages seem responsive. However, when I view it on my phone, it just not automatically adjust for that screen size. Can you help?

rsriram

rsriram Author Team

Hi.,

Let us know your domain name and FTP access logins immediately via the right bottom form located @ http://themeforest.net/user/designthemes

So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

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