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1058 comments found.

I just purchased this them for my client and am having great difficulty with theme options: the links are not working to navigate through option. www.tossandtravel.com diana@dianariesdesigns.com

rsriram

rsriram Author Team

Hi.,

Which links are not working for you? Can you let us know with some screenshots along with your FTP and WP admin login details. so that we can help you better.

Send the login details via the right bottom form located @ http://themeforest.net/user/designthemes

Regards., DesignThemes Support.

Hello, how do I be able to translate the word DESIGNATION in the team. It does not translate the pot file. Thank you!

rsriram

rsriram Author Team

Hi.,

Kindly, Check the screenshot http://prntscr.com/bpv9qz for translating that text. We will check that issue in our next version.

Regards., DesignThemes Support.

Hello I want to install my home page like the demo . ( The slider , fonts , images in circles … ) but I can not !! Thank you for your help

rsriram

rsriram Author Team

Hi.,

Kindly, Make sure you have followed all the steps mentioned below

Step 1 : You need to install the dummy contents from Dashboard > SpaTreats > General > Import Dummy Data (Top right corner).

Step 2 : Then update the permalinks from Dashboard > Settings > Permalinks.

Step 3 : Change the home page from Dashboard > Settings > Readings.

Step 4 : Update the menus locations from Dashboard > Appearance > Menus > Menu Locations.

Step 5 : Add slider to layerslider or revolution slider and add it to the home page using the slider options below the editor section.

Make sure you have installed all the recommended plugins before these steps.If you still found any difficulties, please mail us your WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/designthemes

Regards., DesignThemes Support.

Hi. Will you be updating this theme for WordPress 4.6?

rsriram

rsriram Author Team

Hi.,

Yes, We will update the theme for latest wordpress version after few days.

Regards., DesignThemes Support.

z1z1z1

z1z1z1 Purchased

Hello – Any idea on when an update for WP 4.6 compatibility will be release?

rsriram

rsriram Author Team

Hi.,

We will consider updating the theme to latest wordpress version asap. We cannot give you the exact timeline.

Regards., DesignThemes Support.

I am interested in SPA Treats Spa version and want to know if there is an option for the shop page to add to each product that comes in two sizes. Do you have a drop down for the product to choose size 10ml or size 30ml. Similar to color drop down black or white

rsriram

rsriram Author Team

Hi klomedico.,

We have fixed the issue. Kindly take a look at your site.

http://www.skylaraessentials.com/

Regards., DesignThemes Support.

thank you so much

rsriram

rsriram Author Team

Hi klomedico.,

Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :-)

Regards., DesignThemes Support.

eloelic

eloelic Purchased

hello, i have a problem with menu in beautysalonprettywomen.sk

rsriram

rsriram Author Team

Hi Eloelic.,

It seems that the admin login that you have sent us does not have full admin rights. Please update the permission to have full admin rights.

Refer the screenshot: http://prntscr.com/dd6d0k

Regards., DesignThemes Support.

eloelic

eloelic Purchased

You got it now.

rsriram

rsriram Author Team

Hi Eloelic.,

The issue has been resolved. Please have a look.

Regards., DesignThemes Support.

Hi, is this theme fully response to mobile devices, in particular mobile phones, the demo does not show the site, but the Salon/Hotel sample page, of which is screwed when viewing the responsive options.

rsriram

rsriram Author Team

Hi DaveRoseberry.,

Yes, our SPA Treats – Spa & Health Resort WooCommerce Theme is fully responsive. Kindly send us the page link along with some screenshots where you have the issue. So, that we will have a clear look from our end.

It seems that your support has expired on 02/03/2016. Please renew the support if you need any more help from us.

Visit the below link for renewing the support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

hello !!! you can install theme for me :( leduyphuongcm.byethost3.com i use google translate :D

rsriram

rsriram Author Team

Hi Leduyphuongcm.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will install the demo site for you.

Regards., DesignThemes Support.

ask you to conduct yourself coming along ? sr i’m user google translate

rsriram

rsriram Author Team

Hi Leduyphuongs.,

It seems that you have already installed the Spatreats theme and all the dummy pages are already installed in your site. Please have a look and let us know if you need any help.

Regards., DesignThemes Support.

I have been trying to upload plugins with this theme, but every time I do I get a “the uploaded file exceeds the upload_max_filesize directive in php.ini” I can’t locate the php.ini file. Do I have to personally create my own with this theme?

rsriram

rsriram Author Team

Hi Courtneybeattie.,

You can configure the server requirements using any one of the below steps.

Step 1: Your PHP memory limit, execution time, upload size may be set too low. Please check that your server has following limits else contact your hosting support to do so.

Refer our knowledgebase link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/ .

Step 2: Else you can add the script below to your .htaccess file in theme_directory folder.

php_value memory_limit 64M

Step 3: Or you can add a below code to your wp-config.php file

/* Memory Limit */
define( 'WP_MEMORY_LIMIT', '128MB' ); define( 'WP_MAX_MEMORY_LIMIT', '128MB');

Regards., DesignThemes Support.

I tried replacing the background image of the bamboo and it replaced most of the background all the way down on the home page. Is there a true way to change this photo out or is there not a real way to replace it?

rsriram

rsriram Author Team

Hi courtneybeattie08..,

Dashboard -> Spatreats -> Integration -> Custom Css > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

#home-slider { background: url("add you respective image url here") center top repeat-x; }

Note: Change the background image with your respective image url.

Regards., DesignThemes Support.

Can you tell me the dimensions that background image should be? (I can’t seem to figure the dimensions out) Again, thank you for your fast response and sorry for being a pain!

rsriram

rsriram Author Team

Hi courtneybeattie08..,

You need to upload a image with 1920*510 resolution.

Regards., DesignThemes Support.

Hi, I just bough tthis theme, but i dont seem to find the dummy data folder?

rsriram

rsriram Author Team

Hi.,

Navigate to Dashboard > SPA Treats > Theme Options > Responsive & Mobile ( Switch “NO” to Enable )

Please refer attached screenshot : http://prntscr.com/ekzofq

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

Thank you very much! I don’t know how i missed that!

rsriram

rsriram Author Team

Hi.,

Okay., Thank you :-) Let us know, if you find any issues in future..

Regards., DesignThemes Support.

Hello, I reinstalled the theme and it lacked a lot of functionality. Can you help me

rsriram

rsriram Author Team

Hi.,

Please share issue url and explain with a screenshot. along with your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

Bonjour, Je viens de terminer la traduction Française de votre thème, si cela vous intéresse, je peux vous le fournir.

rsriram

rsriram Author Team

Hi.,

We have replied to your email. Please have a look.

Regards., DesignThemes Support.

Hi, Sorry, but I did not receive any mail, even in the junk mail !!! Could you reiterate or give me your email. Thank you and good day Best regards

rsriram

rsriram Author Team

Hi Conseillerphytoaroma.,

Please send the translated file to support@wedesignthemes.com. Thank you.

Regards., DesignThemes Support.

Hi, I bought your theme and it works great but I want to add “INSTAGRAM” to the social icons because its not there! is there a way to add it there

Hi.,

Kindly refer our another theme knowledgebase link for how to add a new social media to your site. You just follow the similar steps to add a new social media in spa-treats theme.

Refer : http://wedesignthemes.com/support/knowledge-base/spalab-how-to-add-new-social-media-icons/

Regards., DesignThemes Support.

I purchased this Spa Treats theme and am using it for my blog. A main reason I purchased this was because it’s supposed to be mobile responsive, but I am a little disappointed in the way the blog pages look on a phone. It’s squished and so hard to read. I feel this is going to make anyone going to my website not want to read my blogs. Please tell me this can be fixed?

Hi Courtneybeattie..,

Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes .so that we will check the issue and fix it ASAP!!

Regards., DesignThemes Support.

Hi – ive had this template a while never used, until now - just WOW!.. Is there anyway i can increase menu spacing so I have double space between each menu heading

Hi DaveRoseberry..,

1) Kindly get into your Dashboard -> Spatreats -> Integration -> Custom Css and add the below given css code.

ul.menu li { padding: 0px 20px 0px 20px; border-bottom-color: #f0f; }

Note: Change the values “20px” as per your needs

2) a) Please add the below given code in your custom css.

ul.menu li { border-bottom-color: #800080; }

b) Kindly get into your “wp-content/themes/spatreats/skins/spatreats/images/menu-bg.jpg” and replace it with the below given image.

https://www.dropbox.com/s/eb44ib7m097wcrf/menu-bg.jpg?dl=0

Regards., DesignThemes Support.

Hi, many thanks for the reply, first part worked a treat, however, its the green banner on the breadcrumbs bar that needs changing. Appreciate support as expired but this is all we require. http://www.hebridesmobilemassage.co.uk/massage/

Hi DaveRoseberry..,

Kindly add the below given css code inside your custom css. Add your respective image Url.

.breadcrumb { background: url("Your Respective Image Url Here"); }

Regards., DesignThemes Support.

Hello! I bought this theme and I made a new page and whenever I post content it shows a paragraph with “Read More”. Then once that is clicked the pages comes out like a blog page. Heading on top and Social Media Icons on the left. How do I take those off so its just a regular page? I’ve tried everything.

www.holisticharvest.org/apply

Hi JL14.,

But the page link www.holisticharvest.org/apply that you have sent does not shows the heading and top and social media icons on the left. Please have a look at it and send us some screenshots of your query.

It seems that your support expired on 23/06/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

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