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1051 comments found.

I just purchased this them for my client and am having great difficulty with theme options: the links are not working to navigate through option. www.tossandtravel.com diana@dianariesdesigns.com

rsriram

rsriram Author Team

Hi.,

Which links are not working for you? Can you let us know with some screenshots along with your FTP and WP admin login details. so that we can help you better.

Send the login details via the right bottom form located @ http://themeforest.net/user/designthemes

Regards., DesignThemes Support.

Hello, how do I be able to translate the word DESIGNATION in the team. It does not translate the pot file. Thank you!

rsriram

rsriram Author Team

Hi.,

Kindly, Check the screenshot http://prntscr.com/bpv9qz for translating that text. We will check that issue in our next version.

Regards., DesignThemes Support.

Hello I want to install my home page like the demo . ( The slider , fonts , images in circles … ) but I can not !! Thank you for your help

rsriram

rsriram Author Team

Hi.,

Kindly, Make sure you have followed all the steps mentioned below

Step 1 : You need to install the dummy contents from Dashboard > SpaTreats > General > Import Dummy Data (Top right corner).

Step 2 : Then update the permalinks from Dashboard > Settings > Permalinks.

Step 3 : Change the home page from Dashboard > Settings > Readings.

Step 4 : Update the menus locations from Dashboard > Appearance > Menus > Menu Locations.

Step 5 : Add slider to layerslider or revolution slider and add it to the home page using the slider options below the editor section.

Make sure you have installed all the recommended plugins before these steps.If you still found any difficulties, please mail us your WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/designthemes

Regards., DesignThemes Support.

Hi. Will you be updating this theme for WordPress 4.6?

rsriram

rsriram Author Team

Hi.,

Yes, We will update the theme for latest wordpress version after few days.

Regards., DesignThemes Support.

z1z1z1

z1z1z1 Purchased

Hello – Any idea on when an update for WP 4.6 compatibility will be release?

rsriram

rsriram Author Team

Hi.,

We will consider updating the theme to latest wordpress version asap. We cannot give you the exact timeline.

Regards., DesignThemes Support.

I am interested in SPA Treats Spa version and want to know if there is an option for the shop page to add to each product that comes in two sizes. Do you have a drop down for the product to choose size 10ml or size 30ml. Similar to color drop down black or white

rsriram

rsriram Author Team

Hi klomedico.,

We have fixed the issue. Kindly take a look at your site.

http://www.skylaraessentials.com/

Regards., DesignThemes Support.

thank you so much

rsriram

rsriram Author Team

Hi klomedico.,

Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :-)

Regards., DesignThemes Support.

eloelic

eloelic Purchased

hello, i have a problem with menu in beautysalonprettywomen.sk

rsriram

rsriram Author Team

Hi Eloelic.,

It seems that the admin login that you have sent us does not have full admin rights. Please update the permission to have full admin rights.

Refer the screenshot: http://prntscr.com/dd6d0k

Regards., DesignThemes Support.

eloelic

eloelic Purchased

You got it now.

rsriram

rsriram Author Team

Hi Eloelic.,

The issue has been resolved. Please have a look.

Regards., DesignThemes Support.

Hi, is this theme fully response to mobile devices, in particular mobile phones, the demo does not show the site, but the Salon/Hotel sample page, of which is screwed when viewing the responsive options.

rsriram

rsriram Author Team

Hi DaveRoseberry.,

Yes, our SPA Treats – Spa & Health Resort WooCommerce Theme is fully responsive. Kindly send us the page link along with some screenshots where you have the issue. So, that we will have a clear look from our end.

It seems that your support has expired on 02/03/2016. Please renew the support if you need any more help from us.

Visit the below link for renewing the support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

hello !!! you can install theme for me :( leduyphuongcm.byethost3.com i use google translate :D

rsriram

rsriram Author Team

Hi Leduyphuongcm.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will install the demo site for you.

Regards., DesignThemes Support.

ask you to conduct yourself coming along ? sr i’m user google translate

rsriram

rsriram Author Team

Hi Leduyphuongs.,

It seems that you have already installed the Spatreats theme and all the dummy pages are already installed in your site. Please have a look and let us know if you need any help.

Regards., DesignThemes Support.

I have been trying to upload plugins with this theme, but every time I do I get a “the uploaded file exceeds the upload_max_filesize directive in php.ini” I can’t locate the php.ini file. Do I have to personally create my own with this theme?

rsriram

rsriram Author Team

Hi Courtneybeattie.,

You can configure the server requirements using any one of the below steps.

Step 1: Your PHP memory limit, execution time, upload size may be set too low. Please check that your server has following limits else contact your hosting support to do so.

Refer our knowledgebase link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/ .

Step 2: Else you can add the script below to your .htaccess file in theme_directory folder.

php_value memory_limit 64M

Step 3: Or you can add a below code to your wp-config.php file

/* Memory Limit */
define( 'WP_MEMORY_LIMIT', '128MB' ); define( 'WP_MAX_MEMORY_LIMIT', '128MB');

Regards., DesignThemes Support.

I tried replacing the background image of the bamboo and it replaced most of the background all the way down on the home page. Is there a true way to change this photo out or is there not a real way to replace it?

rsriram

rsriram Author Team

Hi courtneybeattie08..,

Dashboard -> Spatreats -> Integration -> Custom Css > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

#home-slider { background: url("add you respective image url here") center top repeat-x; }

Note: Change the background image with your respective image url.

Regards., DesignThemes Support.

Can you tell me the dimensions that background image should be? (I can’t seem to figure the dimensions out) Again, thank you for your fast response and sorry for being a pain!

rsriram

rsriram Author Team

Hi courtneybeattie08..,

You need to upload a image with 1920*510 resolution.

Regards., DesignThemes Support.

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