858 comments found.
Does this theme works with your eduma mobile app? What are the functional differences between this theme and your eduma wordpress theme?
Hi,
- As long as you use the Learnpress plugin, the Eduma app can work with it, no matter what theme you use.
- In terms of functionality, the two themes are no different, they only differ in interface.
How can I set my own event filters? I looked at your Eduma theme and see in comments there that you are not developing functions for WP Events manager anytime soon so am I just out of luck?
I tried to submit a support ticket and the button that instructions showed was not there! My purchase code was verified and I have 5 months left in support. There is no support if a buyer simply cannot submit a ticket OR view replies to any topic (in order to try to diy the solution). In 12 years on Envato, I have never seen a forum so locked off from use or utility.
Hi,
Maybe the forum is cached, please try creating the topic again on another browser (or an incognito browser).
I have a problem changing the primary color. I changed it to green in the customize section, but nothing happened. It is still orange (even after publish). I tried to go to your support page, but it keeps saying that I have to log in to open a ticket. But every time I got to the forum, it says I’m not logged in, but I am. I am not able to send in a ticket at your website. So please help me solve this problem.
With your problem we need to check your website directly, so please create a topic on our forum. Regarding the topic creation error, it could be that your browser is cached, please try on another browser (or an anonymous browser).
Why do i have this error in my concsole? Uncaught ReferenceError: elementorFrontendConfig is not defined
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you.
That forum is free, you don’t need to renew your license to get support.
Hello, I’m getting the following error on my installation: Envato: Not Found
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you.
That forum is free, you don’t need to renew your license to get support.
I’m unable to comment because it gives me the same error: Submit Purchased Code – Error 55: Please enter a valid purchase code. I have purchased the theme, the license is not working.
Hi,
Learnpress is a free forum, you don’t need to submit a purchase code to create a topic.
this link is to the learnpress plugin, is this correct? I’m commenting on the coaching theme
Yes, it is the correct link, all Education themes can create topics in this forum.
i have 52 errors on fonts that uploaded over http and not https – how to fix this? Mixed Content: The page at ‘https://www.----.---/' was loaded over HTTPS, but requested an insecure font
$font_src = str_replace( 'https://', 'http://', $font_src );
$font_src = str_replace( 'http://', 'https://', $font_src );
still have errors
Hi,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
i created account, it throws me back to this site to buy, maybe i am using different email there but i did enter my purchasing code, still very frustrating
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you.
That forum is free, you don’t need to renew your license to get support.
HI I have done everything I remove unused css and js and compress and the images but loading speed is not increased how loading speed of this theme increased
Hi,
You can read more about it here https://thimpress.com/improve-website-speed-wordpress-website-slow-fix/
Hi ! WPBakery does not update, and the 6.13 remains, and the update process in the coaching pannel still mentions it as “to update”... Our can we update it ? Woocommerce mentions that it must be updated before we can update woo !
thanks ! 
and for so strange reason, the extension is descibed as an “official woocommerce extension” when i click on “more detail” in the update list….
Hi,
We fixed it. Please re-update this plugin again.
Hello I apologize for the inconvenience, the template, I write here even if my license has expired, but the cart symbol is no longer seen from mobile or PC, I’m interested that it can also be seen from mobile and PC, you can help me?
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you.
Thanks
Hello, How can i disable pre loader?
Hi,
Please go to Dashboard / Appearance / Customize / General / Extra Features / Preloading
Hi, I just bought this theme, I installed it on a fresh WP instance, and I followed the steps on your onboarding process. However, after finishing the installation and importing of the theme Demo, I notice that every time I tried to Customize the theme I got this error:
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
I followed the troubleshooting guide and I noticed that the error goes away when I disactivate the Thim Core plugin.
Please help me fix this issue.
Thanks!
I just noticed that, during the theme demo importing, the LearnPress plugin was not successfully installed. And if I tried to install it later, the installation of that plugin fails.
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then guide you.
Thanks & Regards,
ThimPress – Customer Service
How do we slowdown the testimonials slider speed? Please check on: https://fortleadership.com/
Thanks.
Hi,
You can edit this page / click on the “Testimonials” widget / edit the Time option https://prnt.sc/k9HI3_VV2AFP
Hi Team,
We are using thim: testimonial and Testimonials Layout 3 version for testimonials time format not working with this format. want to slowdown the slider speed. Please check video.
https://www.awesomescreenshot.com/video/19859401?key=6fefa44e6e0a93f02f2052b6a95320feHi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then guide you.
Thanks & Regards,
ThimPress – Customer Service
hi i am not able to active my woo WooCommerce plugin plz help as soon as posible
Hi,
Please create a topic on the Learnpress forum https://thimpress.com/forums/forum/learnpress-plugin/, we will check this and support to you.
I’m interested in creating three different user roles during the registration process, and I want to customize the video content based on the user’s role. There won’t be any subscription involved; instead, the content visibility will solely depend on the user’s assigned role. Guests and regular users will have access to certain videos, while logged-in users will be granted additional content based on their role. I’m curious if this theme supports such role-based video content customization.
Looking forward to your response so that I can proceed accordingly. Thank you!
Hi,
Sorry, but we have not had that feature yet. Thank you for your question.
How can I change “Collections” for Collections title, heading and breadcrumb to “Qualifications”?
Hi,
You can use the Loco Translate plugin to do this.
Hi team, I want to know if this theme will allow me to install it and support an English & Arabic website simultaneously
For example:
www.xyz123.com—> is an English theme
www.xyz123.com/ar -> is an Arabic theme
Or do I will have to purchase two different keys (licence) for this setup?
Hi,
You don’t need to buy two licenses, we have multilingual website support.
Hi, Is it for all the demos or specific demo files?
Yes, it is for all the demos
Can I know more what is included in the full package of LearnPress Premium Add-ons?
Hi,
You will get all the following add-ons https://prnt.sc/dsIBg_4YK_0N
Hi, I once installed this item one of my site on which I no longer use it. Now I need to reinstall on another new site but when I tried to activate, it says I have it on skilledin.ca which now has a different script. Please kindly help to reset my licence so I can activate. Thanks
Hi,
We have reset the license for you, now you can activate it on the new site.
Hello, Is that possible to upload courses via Scorm?
Hi,
So sorry, it is impossible at the moment.
Thanks & Regards,
ThimPress – Customer Service
Hi
are you support RTL version ?
Hi,
Yes, our theme has supported the RTL layout.
Hi, Does your theme support uploading videos such that some will be available for free for guests and users, and some available only for logged in users paying a monthly/yearly subscription or membership? The videos are to be uploaded to my server and used by this theme. This way I can control the access to the paid videos. Thank you.
Hi,
Sorry, but we have not had that feature yet. Thank you for your question.
Sincerely
