75 Reviews

for Other

This theme is fantastic. It was the solution I was waiting for. I was almost about to hire a web developer to code something like it when I luckily checked wordpress once last time and found it. The Tech Support is a great help as well. They've been so wonderful in quickly implementing customizations - always within 24 hours! Thank you!

for Customizability

I bought this theme last night - no further forward today. Upload was blocked at first, problem unknown, just seems to be a glitch.

secondly, theme would work - removed each and every plugin and started to activate them one by one. Found rev slider was at fault - so no slider?

feeling frustrated with this theme as now there is a black box static on each and every page - Can I find the info on it No!!!

I don't have time for this. Supposed to be one click and it's not. Very annoying

ThimPress

Author response

Hi calsaul,

I am deeply sorry about the inconvenience you had. I believe there is a server configuration caused the importing process. And I really hope you can give me a chance to find out exactly the reason why and I will try the best to help you out.

Looking forward to hearing from you.

Regards,

Ken

for Customer Support

Very fast and responsive support!
A++++

ThimPress

Author response

Thank you for the review :) We are here for you <3

for Feature Availability

This theme is very well designed. I love all the wonderful functionalities, support for me has been awesome, I submit an issue and they are following up within 24 hours, helping me to get issues and quirks resolved quickly. I appreciate that level of customer service. Thank you Thimpress for a wonderfully designed theme, I love, love, love it!

for Customer Support

The Best Customer support to date.

I have tried another vendor, however their support was not upto the mark.

for Customer Support

Great theme, with many tools to play with. Customer support first class.

for Customer Support

The ThimPress team has been very helpful in the process of setting up this theme. We ran into some trouble including some specific, and ThimPress helped develop solutions for these issues. Nice theme - great support staff.

for Customer Support

I´m very happy with the purchase, great customer support.

for Other

their products and support are awesome. thanks Thimpress.com for everything you have done for your customers.

for Customer Support

Nice, complete theme with lots of options. Quick and good support!

for Customer Support

Support is slow and don't fix the bugs in the theme. Today is 4th day since I asked to fix the issue with testimonials block.
I'm loosing clients because of the bugs but support just say "I will remind the developers to fix your issue today' and no answer few days.
Don't want to think about purchasing another Thimpress theme.

And one more thing: at the demo they use additional styles for some blocks - 'margin-top:50px' for example. So when you add some blocks by yourself, you may see that spaces are different than in demo-version. I have spent time for finding it. And some blocks also are made with pure html/css, not like the widjet. So if you are not fimilar with HTML/CSS - be ready to have fun.

ThimPress

Author response

Hi Rubanyuk,

It was a weekend and our supporters could not respond to you immediately. There are a customization about style and the theme just make it done :)

Please check it again and let us know.

Regards,

Ken

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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