367 comments found.
Hi Everyone, its been a while and was wondering if anyone got the player fixed for playing soundcloud. Read about 2 years ago something with api problems with soundcloud… is that still the issue? Are there any alternatives except hosting your own mp3’s?
ADE is on the front door so we are a bit in a hurry 
still waiting ...
“Spectra Toolkit plugin is not compatible with installed theme. Please deactivate and activate your parent theme again or install compatible plugin with your theme version.”
hello, I am about to purchase your audio player on envato, we have an icecast 2.0 streaming link could you try it and tell us if it works on your player before purchasing? we bought another before and we had a problem with the link compatibility…
http://eco.onestreaming.com:8922/streamThank you in advance.
Hello,
Sure, I will help you immediately, just please start a support ticket at https://rascalsthemes.com/support
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
fyi, the preview is no longer working
Is this theme still supported?
Hello, Hope you’re doing well today and sorry it took so long for a response.
Yes, theme is still supported.
Kind Regards, Cheers from your Team @ Rascals Themes
Hi, questions before purchase:
1 – The bottom player has also other styles with other modern icons, etc? 2 – If music is on soundcloud I saw that click does not work, there’s anyway to redirct user to soundcloud if user click in the thumbnail instead of do nothing! 3 – Pagespeed insights of this theme have a low score, did you have plans to increase the theme performance?
It would be great to have an option for testimonials. I may be missing it, but can’t find it. I thought it was pretty standard thing for any theme tbh.
One other suggestion is to have the logo link to the homepage. It currently links to /site#. This is something that users expect will happen so it seems a little clunky when it doesn’t.
Hey there,
This is not an option built into the theme at the moment but thanks for the suggestion.
About logo URL, please drop ticket and we will send you solution.
Kind regards
SoundCloud seems to have changed API authorizations because my site hasn’t been playing music directly from SoundCloud for a while. @mariusz, could you fix it?
Hello,
At the moment the new API key doesn’t work with my API key, so I asked for a new API key that will be compatible with my app.
Cheers from your Team @ Rascals Themes
I have own API key, but it doeasn’t work to ;(
Is there a way to get the logo working as an SVG? I’ve added via settings but it won’t appear in the header. I’ve tested the SVG on other parts of the site and it appears fine. Any help would be appreciated.
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals.
Cheers from your Team @ Rascals Themes
Hello,
Updated Wordpress and the site now does not load in Safari. It just shows the loading circle animation continuously. Also the Soundcloud connection broke.
Thanks in advance, Phil
The culprit plugin appears to be Spectra-Toolkit but when disabled it loads but theme is broken. When activated the site does not load and just continuously shows the loading animation. Disabled everything else and nothing changes. Only the Spectra-Toolkit plugin shows any change when enabling or disabling.
Hello,
Please get in touch wit us via our contact form on profiles page.
Currently SoundCloud is changing its API so there may be problems with streaming, it’s hard for me to tell if SoundCloud will make playback available for a single API key in the future. SoundCloud still does not allow generating new API keys. We only have one for all customers. It is best to place your tracks (backup) in another cloud/server.
Kind Regards, Mariusz
I downloaded it, after updating it was only version 2.6.0. Woocommerce has serious security error from 3.3 -> 5.5, please support higher version
Hello,
Thank you for the detailed information, it will speed up the errors/bugs verification. This will be fixed in the next update.
Kind Regards, Mariusz
I look forward to the update. version 2.6.0 only compatible with Wordpress 5.6.2 and Woocommerce 4.02
Hi Rascals, been surfing on your theme for a while now and your support is one of the best! Just a short quick question, i use your theme for a night club and due to corona they haven’t used their website for a while. I got an issue from the client that when they add a new event they now need to fill in all kinds of SEO stuff before the event can be published. Is this because of a latest update on All in One SEO plugin? Or has this to do with something else? Hope you have a quick answer as well. If needed I will drop a ticket offcourse.
Greets, Xander
Hello,
Thank you for your kind words. I really appreciate that.
Probably yes. We did not change Events Manager so the reason is the SEO plug-in used.
Kind Regards, Mariusz
Hey,
Your support links are not working.
https://prnt.sc/13ca8eoHow do I get support from you?
Thank you.
Hello ,
Please select your product at https://rascalsthemes.com/support and send your ticket via product contact form.
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Theme
Hey,
How do I make only the product title clickable not the artwork?
https://imgur.com/a/qfpQKj7I want only the product title this case “Transformation” word to be clickable and link to the product but not the clicking on whole artwork.
Thank you in advance for your help.
Dom.
Hello,
Sure, I will help you immediately, just please start a support ticket at https://rascalsthemes.com/support
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Hi,
When I call an audio player inside an other plugin (YITH Quick View for example), the player doesn’t work and the browser plays the MP3 file natively. It’s like the plugin blocked the player.
Can you please tell me how and which javascript I have to activate for the player to play normally?
Thank you in advance for you help.
Thomas
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals.
Cheers from your Team @ Rascals Themes
Hello, my wordpress website (www.rbsounds.com) which use spectra tried to update to PHP 7.4 but failed due to incompatibility with this theme. Can you help me please?
Hello,
Please check your support email. You should get an answer from us.
If you still have a problems please start a support ticket at https://rascalsthemes.com/support
Cheers from your Team @ Rascals Themes
Hello, Let me say at first, Great Theme! It is my no1 go for DJs and Music Bands. I have one problem though: The menu on mobile view it is open expanded including all submenus, and that results to a very long menu. How can I get it to collapse and open each dropdown individually? Thanks in advance, Nick.
Hello,
Thank you for your kind words. I really appreciate that.
By default is no possible, but please get in touch with our support. There you will get more details.
Kind Regards, Mariusz
Hi!!! I totally love your theme!!! I have a quick question! How do you show the featured images on the blog archive / blog list? This is a amazing theme!!
Also – can you display the featured image in the actual post?
Okay – I figured out how to get the image on the actual post! Now I just need to figure out how to get it on the archive / posts page
Nevermind I got it! Sorry!
Hello,
Thank you for your kind words. I really appreciate that 
Great! If you still have a problems please start a support ticket at https://rascalsthemes.com/support
Kind Regards, Mariusz
Hello!
Amazing Theme!I would like to ask if it is possible to create two different portfolios because every time I add a new portfolio with WP Bakery Builder is adding the same portfolio.Is it possible to have two different portfolios containing specific items like only audios and only videos?Thank you so much!
Hello,
By default is not possible but you can duplicate music template and add specified category to filter it. This way you will have two separate pages that display different items each item will be assigned the appropriate category. Hope that make sense.
If you still have a problems please start a support ticket at https://rascalsthemes.com/support
Kind Regards, Mariusz
Good. I am interested in this template, but not to insert in Word Press, but through files in the hosting.
Hello,
We only sell WordPress themes. Unfortunately, we do not have HTML templates on sale.
Kind Regards, Mariusz
Ok. Thanks!!!
