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Discussion on Spectra - Music Theme for WordPress

Discussion on Spectra - Music Theme for WordPress

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360 comments found.

I tried to update php to 7.4 and it crashed. When I went back to 7.2 the logo no longer shows up. I can’t find any documentation on how to update the logo. Can you please guide me to your support documents that do so?

Never mind. Found it hiding in the Spectra area.

Hello,

If you still have a problem with this, please let me know and I will be happy to help you.​​

Kind Regards, Mariusz

Hello! When will you be updating theme to include the latest version of WPBakery or do you have a separate link we can use to update? Thanks!!!!

Hello,

Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.

Cheers from your Team @ Rascals Themes

Is the theme compatible with version WooCommerce 4.0.x?

Hello,

There should be no problem, but if you do notice any, please contact us immediately.

Kind Regards, Mariusz

Please update WP-Bakery, and drop for us some new good looking stuff? I will be appreciate.

Hello,

Sorry it took so long for a response. Update is ready, and is compatible with WP 5.6 and PHP 7.4

Kind Regards, Mariusz

Hello Mariusz. I just pluged shoutcast 2 server to your player, and got some tricky problem. On Desktop (mobile works fine) is stops every second.. Could you check it? I know i shouldnt place link here but hope you will understand.. Wordfence runs correct, but there are some console errors.. beatmaking.eu

I also recomend mediacp.eu as radio hosting for it’s price.

Witaj,

Przesłałem ci odpowiedź na email. Jeśli nadal będziesz miał problemy to daj mi znać.

Pozdrawiam, Mariusz

Just submitted a support request via ThemeForest. Posting it here also:

Hello,

We just purchased your Spectra theme, installed it and its related plugins, and then attempted the demo import function. This was not an ideal import, as there were over 75 “Media already exists” and “Failed to Import” errors, even though this is a brand new WP installation with no other plugins except those which come bundled with Spectra. Screenshot found here.

AJAX does not work at all on the frontend. When AJAX Load is toggled on, with/without cache, and regardless the status of the asynchronous toggle, I get a never-ending loading icon accompanied by these errors in console:

jquery.WPAjaxLoader.plugins.js?ver=5.5.3:46 Uncaught TypeError: Cannot read property 'version' of undefined
    at jquery.WPAjaxLoader.plugins.js?ver=5.5.3:46
    at jquery.WPAjaxLoader.plugins.js?ver=5.5.3:70
    at jquery.WPAjaxLoader.plugins.js?ver=5.5.3:73
(anonymous) @ jquery.WPAjaxLoader.plugins.js?ver=5.5.3:46
(anonymous) @ jquery.WPAjaxLoader.plugins.js?ver=5.5.3:70
(anonymous) @ jquery.WPAjaxLoader.plugins.js?ver=5.5.3:73
jquery.WPAjaxLoader.js?ver=5.5.3:10 Uncaught TypeError: Cannot read property 'state' of undefined
    at Function.c.init (jquery.WPAjaxLoader.js?ver=5.5.3:10)
    at Function.a.WPAjaxLoader (jquery.WPAjaxLoader.js?ver=5.5.3:10)
    at custom.controls.js?ver=5.5.3:284
    at HTMLDocument.<anonymous> (custom.controls.js?ver=5.5.3:345)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at Function.ready (jquery.js?ver=1.12.4-wp:2)
    at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

Not sure what’s going on, but this is just an off-the-shelf installation which is non-functional as it appears in the demo.

Your assistance is greatly appreciated. Thank you!

Jesse

Hello,

Please check your support request. We have already sent you a reply.

I’ll answer all your questions by email. Reply to an email is faster than via a general forum. In addition, I can upload photos and other additional assets referring to your questions.

Kind Regards, Mariusz

Hi Mariusz, – as requested I am writing the ticket here. I hope this is the right place.

My client has run into another issue when on the tablet.

When you play the music from the Recent Releases or the song/album pages, the songs play but you can’t hear the audio unless you pause the song and then press play again. Then you’re able to hear the audio. This is only from the tablet. Phone and Pc versions work fine.

Is there a way to fix this? He was using IOS and on safari.

Thank you!

Hello,

I already have your question, so I’ll send you a response through the support channel.

Kind Regards, Mariusz

Any chance that Spectra gets to work/be compatible with Elementor?

Hello,

In the near future we don’t have plans to replace page builder on Elementor.

Kind Regards, Mariusz

Good. I am interested in this template, but not to insert in Word Press, but through files in the hosting.

Hello,

We only sell WordPress themes. Unfortunately, we do not have HTML templates on sale.

Kind Regards, Mariusz

Ok. Thanks!!!

Hello!

Amazing Theme!I would like to ask if it is possible to create two different portfolios because every time I add a new portfolio with WP Bakery Builder is adding the same portfolio.Is it possible to have two different portfolios containing specific items like only audios and only videos?Thank you so much!

Hello,

By default is not possible but you can duplicate music template and add specified category to filter it. This way you will have two separate pages that display different items each item will be assigned the appropriate category. Hope that make sense. :)

If you still have a problems please start a support ticket at https://rascalsthemes.com/support

Kind Regards, Mariusz

Hi!!! I totally love your theme!!! I have a quick question! How do you show the featured images on the blog archive / blog list? This is a amazing theme!!

Okay – I figured out how to get the image on the actual post! Now I just need to figure out how to get it on the archive / posts page

Nevermind I got it! Sorry!

Hello,

Thank you for your kind words. I really appreciate that :) Great! If you still have a problems please start a support ticket at https://rascalsthemes.com/support

Kind Regards, Mariusz

Hello, Let me say at first, Great Theme! It is my no1 go for DJs and Music Bands. I have one problem though: The menu on mobile view it is open expanded including all submenus, and that results to a very long menu. How can I get it to collapse and open each dropdown individually? Thanks in advance, Nick.

Hello,

Thank you for your kind words. I really appreciate that.

By default is no possible, but please get in touch with our support. There you will get more details.

Kind Regards, Mariusz

Hello, my wordpress website (www.rbsounds.com) which use spectra tried to update to PHP 7.4 but failed due to incompatibility with this theme. Can you help me please?

Hello,

Please check your support email. You should get an answer from us.

If you still have a problems please start a support ticket at https://rascalsthemes.com/support

Cheers from your Team @ Rascals Themes

Hi,

When I call an audio player inside an other plugin (YITH Quick View for example), the player doesn’t work and the browser plays the MP3 file natively. It’s like the plugin blocked the player.

Can you please tell me how and which javascript I have to activate for the player to play normally?

Thank you in advance for you help.

Thomas

Hello,

Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals.

Cheers from your Team @ Rascals Themes

Hey,

How do I make only the product title clickable not the artwork?

https://imgur.com/a/qfpQKj7

I want only the product title this case “Transformation” word to be clickable and link to the product but not the clicking on whole artwork.

Thank you in advance for your help.

Dom.

Hello,

Sure, I will help you immediately, just please start a support ticket at https://rascalsthemes.com/support

Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.

Kind Regards, Mariusz

Hey,

Your support links are not working.

https://prnt.sc/13ca8eo

How do I get support from you?

Thank you.

Hello ,

Please select your product at https://rascalsthemes.com/support and send your ticket via product contact form.

Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.  We will confirm your purchase and I’ll be happy to answer you.

Cheers from your Team @ Rascals Theme

rednax Purchased

Hi Rascals, been surfing on your theme for a while now and your support is one of the best! Just a short quick question, i use your theme for a night club and due to corona they haven’t used their website for a while. I got an issue from the client that when they add a new event they now need to fill in all kinds of SEO stuff before the event can be published. Is this because of a latest update on All in One SEO plugin? Or has this to do with something else? Hope you have a quick answer as well. If needed I will drop a ticket offcourse.

Greets, Xander

Hello,

Thank you for your kind words. I really appreciate that.

Probably yes. We did not change Events Manager so the reason is the SEO plug-in used.

Kind Regards, Mariusz

I downloaded it, after updating it was only version 2.6.0. Woocommerce has serious security error from 3.3 -> 5.5, please support higher version

Hello,

Thank you for the detailed information, it will speed up the errors/bugs ​verification.​ This will be fixed in the next update.

Kind Regards, Mariusz

Hello,

Updated Wordpress and the site now does not load in Safari. It just shows the loading circle animation continuously. Also the Soundcloud connection broke.

Thanks in advance, Phil

The culprit plugin appears to be Spectra-Toolkit but when disabled it loads but theme is broken. When activated the site does not load and just continuously shows the loading animation. Disabled everything else and nothing changes. Only the Spectra-Toolkit plugin shows any change when enabling or disabling.

Hello,

Please get in touch wit us via our contact form on profiles page.

Currently SoundCloud is changing its API so there may be problems with streaming, it’s hard for me to tell if SoundCloud will make playback available for a single API key in the future. SoundCloud still does not allow generating new API keys. We only have one for all customers. It is best to place your tracks (backup) in another cloud/server.

Kind Regards, Mariusz

Is there a way to get the logo working as an SVG? I’ve added via settings but it won’t appear in the header. I’ve tested the SVG on other parts of the site and it appears fine. Any help would be appreciated.

Hello,

Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals.

Cheers from your Team @ Rascals Themes

https://api.soundcloud.com/resolve?url=https://soundcloud.com/handicap88/its-a-miracle&client_id=23f5c38e0aa354cdd0e1a6b4286f6aa4&format=json&_status_code_map[302]=200

SoundCloud seems to have changed API authorizations because my site hasn’t been playing music directly from SoundCloud for a while. @mariusz, could you fix it?

Hello,

At the moment the new API key doesn’t work with my API key, so I asked for a new API key that will be compatible with my app.

Cheers from your Team @ Rascals Themes

I have own API key, but it doeasn’t work to ;(

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