535 comments found.
Is there a 2023 update to the theme as the wp version is rather outdated
Hi, yes we will try and relate the new version as soon as possible. Thank you!
Okay..thank you waiting on the new version before i purchase.
hi,
do you have an updated essential grid plugin?
i currently have - Version 2.2.5 Artemis (12th July 2018)
and its not working on my site,
thanks
Hi, Please send 1 request to https://cmssuperheroes.ticksy.com/ so we can check and send you the new version of this plugin. Thank you!
Hi my support has elapsed but i have a urgent issue with the Hamburger menu not being visible on mobile devices, I have downloaded the latest version but no luck. Is there some CSS I can use to fix this? Thanks 
Hi, Please help us add code CSS follows: body #cshero-header.mobile-arrow-effect .btn-navbar { transform: rotate(0deg); -webkit-transform: rotate(0deg);} body #cshero-header .cshero-header-content-widget a { z-index: 999; padding: 0; display: inline-block; width: 30px; height: 32px;} body #cshero-header .cshero-header-content-widget a i, body #cshero-header .cshero-header-content-widget a i:after { box-shadow: none;} body #cshero-header .cshero-header-content-widget a i, body #cshero-header .cshero-header-content-widget a:before, body #cshero-header .cshero-header-content-widget a:after { content: ””; background-color: #1f2233; display: block; height: 2px; left: 0; margin: auto; position: absolute; right: 0; width: 26px; top: 22px; transition: all 300ms linear 0ms;} body #cshero-header .cshero-header-content-widget a i { top: 15px;} body #cshero-header .cshero-header-content-widget a:before { top: 8px;}
Thank you!
Hello In my https://themeforest.net/downloads , the zip files of Spectrum – Multi-Trade Construction Business Theme is : March-14-2020 Version 3.1.2 , this version didn’t work with php8 and WordPress 6 I hope if you send me 2022 versoin or any Compatible theme version with php8 and wp6,
This is worning message from Wordpress : Your site is running on an outdated version of PHP (7.1.33), which does not receive security updates and soon will not be supported by WordPress. Ensure that PHP is updated on your server as soon as possible. Otherwise you will not be able to upgrade WordPress
Hi, Thanks for your feedback! We will check and update the theme as soon as possible. Thanks!
My hosting upgrade to php 8 and my site doesn’t work. I want to buy the template again but I don’t see that it supports wp 6.1 
.
I can ask to downgrade to php 7.4, but I don’t know if they guarantee that your template will work for version 5.9
It is urgent to put my website online
Hi, Yes, our theme work with WordPress 6.1 and PHP 7.4. Thank you!
Hello, theme needs updating please as the layout has started to warp. WP core and WP Bakery (all at latest versions)
Hi, Ok thanks for your feedback! we will check and update the theme as soon as possible. Thank you!
Hi – how is it possible to change all fonts to local fonts that the connection to Google Server is completly removed? I tried a lot but it themes that the theme is only working with Google Fonts from the Google Server. It’s necessary to have the possibility to host fonts on the own server because of GDPR. Thanks!
Hi, You can refer to the document:https://www.hostinger.com/tutorials/how-to-add-custom-fonts-to-wordpress. Thank you!
please update the theme so that the theme and plugins can support PHP 8
Ok. we will check and update it as soon as possible. Thank you!
Hi, guys! I know my support is expired, but this is looks like critical bug to me. After WP updated to newer version WPBakery Page Builder plugin stopped to work and crushed all site. Whatever I do – I can’t fix it. Not even restoring from hosting backup helps.
WordPress version 6.0.2 Active theme: WP Spectrum (version 3.1.1) Current plugin: WPBakery Page Builder (version 6.0.5) PHP version 8.1.10
Error Details
An error of type E_COMPILE_ERROR was caused in line 673 of the file /home/u790837295/public_html/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php. Error message: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)`
Hi, Please use your site with PHP 8.0 because with PHP8.1 WordPress and many plugins are not compatible completely. Thank you!
Thank you for quick answer. I changed on my hosting account PHP configuration back to version 8.0 But still 2 plugins can’t start because of the mistake. Plugins are WPBakery Page Builder, Slider Revolution and CMSSuperHeroes. All are crucial for this theme, as I understand.
Hi, Could you please create a new topic at our support forum https://cmssuperheroes.ticksy.com/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problems. Kind regards!
Thank you! I’ve found out. PHP 7.4 was stable version. 8.0 – didn’t work. Now it’s fine
Hi, Ok Thank you!
We manage two spectrum sites (1 inherited and 1 purchased). Neither work with php 7. Only php 5.6. Does your theme receive auto-updates for php compatibility?
Just to add…looks like the issue is the bundled Rev Slider version that has come with the spectrum theme. Rev Sliver v5.2 isn’t compatible with anything above php 5.6. How do we get the updated package?
EDIT – Updated Rev Slider to latest…Spectrum theme still having error for anything above php 5.6
Hi, Could you please create a new topic at our support forum https://cmssuperheroes.ticksy.com/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problems. Kind regards!
Good day,
I would like to inform you that in Theme Spectrum the PHP v. 8.1 not working. The error occurs in Woocommerce on the product page. With PHP v. 7 times it works.
Kind Regards Kurt
Ok. please build your site with PHP 7.x. we will check and update the theme as soon as possible. Thank you!
Hello.. I note that this was last updated July 2021. Can we expect to see any new updates to come through and be reflected on the panel here.
Hi, Right now it is compatible with WordPres 5.9.x. Thank you!
I want to buy soon, but when are you updating this to 5.9.x?
Hi, Right now it is compatible with WordPres 5.9.x. Thank you!
Awesome, thanks for letting me know
Hi, hope you’re keeping well. Is the version that is available from your download link the latest version of your theme as it doesn’t seem to be compatible with the latest version of PHP?
hello I’m having a serious problem, it doesn’t load more than 78% the demo hangs. in the ONEPAGE theme what should I do?
I actually did it on other pages they don’t go beyond 78%
Hi, Could you please create a new topic at our support forum https://cmssuperheroes.ticksy.com/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problems. Kind regards!
how can i update essential grid i downloaded theme files and EG is not working with new WP is outdated 2.25
We have included the latest version in the full package. You just need to download the package on ThemeForest.
Importing demo data not working on my site. And i also try the manual method. Pls help.
Hi,
Could you please create a new topic at our support forum https://cmssuperheroes.ticksy.com/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problems.
Kind regards!
Hello, my support has expired, but I just noticed that the mobile menu on my client’s site isn’t working anymore. Can you help?
Hi, Please update theme and all plugins to the latest version. Thanks!
All plugins, theme and WP are up-to-date and it still does not work. Any more suggestions? Thanks.
Hi,
Please help us add code CSS follows:
body #cshero-header.mobile-arrow-effect .btn-navbar {
transform: rotate(0deg);
-webkit-transform: rotate(0deg);}
body #cshero-header .cshero-header-content-widget a {
z-index: 999;
padding: 0;
display: inline-block;
width: 30px;
height: 32px;}
body #cshero-header .cshero-header-content-widget a i, body #cshero-header .cshero-header-content-widget a i:after {
box-shadow: none;}
body #cshero-header .cshero-header-content-widget a i, body #cshero-header .cshero-header-content-widget a:before, body #cshero-header .cshero-header-content-widget a:after {
content: ””;
background-color: #1f2233;
display: block;
height: 2px;
left: 0;
margin: auto;
position: absolute;
right: 0;
width: 26px;
top: 22px;
transition: all 300ms linear 0ms;}
body #cshero-header .cshero-header-content-widget a i {
top: 15px;}
body #cshero-header .cshero-header-content-widget a:before {
top: 8px;}
Thank you!
It worked! Thank you so much!
Hi, just wondering when an updated theme file will be added for download here? It’s showing here that it hasn’t been updated since March 2020.
Hi, We will check and update this theme as soon as possible. Thanks!
Is this still supported? looks like hasn’t been update in a long time – des support latest Jquery in latest release?
Hi,
Yes, we still support this theme.
Could you please create a new topic at our support forum https://cmssuperheroes.ticksy.com/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problems.
Kind regards!
