1232 comments found.
Hello, I’m facing really strange problem. Navigation menu not working properly, and even I have created different page for blog which is also not reflecting.
everything works fine when I logged In. but for the guest user the above problem exists. please reply.
Hello,
Please write directly to our support forum: https://codeless.co/out/support
Let me know.
Regards!
I’m having trouble installing the demo demo, it throws an error 500. Can you help me?
Hello,
Please contact our support forum: https://codeless.co/support our staff can help you with that.
Let me know.
Regards!
Hello, it seems that The last Slider Revolution plugin version (with licence), doesn’t work properly with the Specular theme last version (with licence as well) and it seems depending from Specular theme because the slider with Twenty Twenty-one theme works fine.
Hello,
Please write directly to our support our staff can help you fix this issue.
Regards!
Hello on behalf of third parties I am updating the theme in a demo copy, but I have a problem with exporting theme options:
Export Options
Here you can download your current site data. Keep this safe as you can use it as a backup should anything go wrong, or you can use it to restore your settings on this site (or any other site). You can send your dummy data to Codeless Team too if you want to share with the community
Save as backup Send to community
If I perform the backup it replies: Content exported successfully Options exported successfully Widgets exported successfully Menu exported successfully
but it doesn’t download any files and I don’t know how to re-import the backup. it’s normal?
What should I do otherwise? thank you
Hi,
After backup files automatically generated under wp-content/themes/specular/includes/dummy_data/backups/
Thank You!
Ok! thanks a lot!!
Hi, I have updated everything without problems, but with the update to WP 5.7 I noticed that the sticky menu and the dynamic menu in the one page no longer work. Is there anything I need to enable differently to restore it?
thank you R.
Hi,
Can you please contact our support forum on https://codeless.co/support/
Our team will help you solving the issue.
Thanks
I had to reinstall the THEME in the same domain and now when I want to enter the purchase code I get a message that the CODE ALREADY EXISTS FOR ANOTHER DOMAIN. What I can do?
Hi there, can you try to deregister the first registration and then re-install to the new one?
Thanks
Thanks for the reply. I cannot find where I should enter to deregister. Can you tell me?
You can register/deregister theme from Dashboard -> Specular Home
Thank You
Hi. A client asked me to solve a portfolio issue and I would like to ask you about. She is using WP 5.7 and Specular 2.3.1. How could I contact you?
Hi, you can create a support ticket on our support forum: https://codeless.co/support/
Best Regards
I already tried that. But I have to register. And to register I must have the Purchase Code. That my client don’t have.
Hello,
Sorry for your issue, please purchase a new license to receive a full support by our staff.
It may seems frustrating but without the purchase code we can’t verify your old purchase.
Regards!
Hi. It is obvious that we have to buy a new license. I just wanted to know if the issues could be fixed.
By the way, my client dowsn’t have any contact with the person who build the website some years ago. We don’t have a license key or a purchase code. Will you be able to find the old purchase? Or if you couldn’t find it could we start the support from now?
Hello,
If the person have purchased the license years before the support license was expired. So you have to purchase a new license to receive support for you theme.
Regards!
You mean I have to pay the $59 that costs the regular license? Like a new installation. Ok.
Hello,
Yes it its the only way you can receive support after 6 months you had purchased the theme.
Regards!
Hello I purchased this theme yesterday but I did not received all the plugins mentioned by you and the plugins which I received needs license . Please solve this issue or kindly refund my money .
Hello,
All the plugins mentioned are included in case you want any further support please contact our support forum: https://codeless.co/support.
They will help you with any issue.
Regards!
I ask for support here.
https://codeless.co/support/?topic=background-header-wpml#post-60806Why has your support gotten so slow?
I’ve bought over 10 licenses in the 5 years and it’s gotten worse.
Hello,
Sorry for the issue, but our support guys have missed this ticket.
I will send ticket directly to him so you can receive a response asap.
Thanks for using Specular!
Stay tuned because Specular will comes with new improvements soon.
Best Regards!
We have updated the theme and now nothing goes. It seems that WPBakery Page Builder no longer works. The plug-in is included with the theme.
How can this be solved?
The theme is Specular
Hello,
The first thing is to update the theme.
If you issue continue please contact directly our suport forum: https://codeless.co/support
Regards!
Hello. I’ve attempted to update the theme to v.4.1.0 and codeless framework to 1,0,4 (after theme update) and I get a WordPress critical error. I’ve attempted the theme update twice. Is there a known conflict with this theme update? Thanks.
Hello,
As we know there is no issue with the last update.
Anyway you can contact our support forum and they can help you with the updating process.
Regards!
I have 3 licenses for this theme. I have the same problem as Edumund1963. I had to restore the site I updated. Not even going to try on the other two. I also copied the error when Codeless Framework was paused.
Please, can you try to install and activate the required new plugin: Specular WPBakery Addons & Backward Compatibility?
Please check this article: https://codeless.co/support/?topic=new-update-4-1-0-important-notification
Thanks
I used those instructions to update. Theme first then the Specular WPBakery Addons & Backward Compatibiiity, then the two Codeless updates the Codeless Framework update generated an error and I had to go in to admin in recovery mode. I tried twice. It just doesn’t work.
Can you please write me here: codeless.sol(at)gmail.com
Can you send me the generated error? If no error message displayed, is it possible to access error logs from you? If no again, please send site credentials to check it for you.
Thanks
Critical error message on website when installing the Specular theme
Hi, you should install and activate the new required plugin:
Please check this article:
https://codeless.co/support/?topic=new-update-4-1-0-important-notificationThanks!
hi, it does not allow me to login. The theme is deactivated. Do I install all the plugins individually.
Ok, delete Codeless Framework plugin (from FTP) , activate/update theme, install all required plugins that WordPress will show you on top of page.
Thanks
