70 comments found.
Jim, your theme really sucks. I’m unable to import dummy data from theme settings. Tried hours together. Nothing happened.
Manually imported XML file. Images are not downloaded. showing error.
https://ruchira.co.uk/wp-content/uploads/2022/02/log_file_2022-02-05__06-31-03.txtFirst of all our theme is woking fine with all other customers and if you remember, we provided theme setup and demo import services to you one year ago and now also we have tried all possible things to provide you best possible support but still you are writing such bad words.
We usually charge for demo installation and theme setup but we tried to assist you as we value our customers and always try to go extra mile for them but such words are not good.
Demo import issue can be because of your own server settings, Images sometimes dont get copied due to your server max upload size or other php variables settings.
Anyway I can see your site is already up and running, Please check.
Hi guys, I was unable to resolve the carousel issue. completely removed the template. please just install the demo template for me like here. Unable to install via Wordpress. There will be no more questions, I will set everything up myself.
Please send me your site admin and FTP server details on jakjim@gmail.com and we will setup it for you
Hello. “Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.” Can you please tell me what to do?
Did you extract the package and uploaded spicehub.zip in WordPress themes area? If you are still having issues, Please send your admin details on jakjim@gmail.com and we will get it setup
Thank you, I sent you data by mail
guys help to install your template. “The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.” data in your mail, now I will send you screenshots from the desktop
Please check email
respect guys! many thanks! cool
Guys, does not support Russian, Cyrillic?
you may use WPML plugin for it, It might work
thanks guys!
Your welcome, Please rate us 5star if you like our support. You can rate us from below link
https://themeforest.net/downloadsHi guys, there are big problems with the contact form, it does not send customer data, but a link to your template. Problem number two – CSS Animation stopped working on both the phone and the computer. I figured out the Russian language, but there were problems. Please help guys, I’m not a programmer
sorry for my (french), this is google transliteration
And one more problem guys, when I add one more item to the menu, the site on the phone starts to jump. And how to remove “LIST VIEW & GRIT VIEW” from the site?
Please send your site admin and FTP details on jakjim@gmail.com with screenshots
Thanks guys, I sent everything to you by mail. my mail: vagazov.radiy@gmail.com
Please check your site now, I replied back
Thank you very much for your help. My only question is how to stop the menu slide carousel so that the menu is static. I will do everything myself, just tell me please where you can turn it off. Thank you so much for everything
Menu slide, Do you mean by slider image? Pleaseprovide screenshots
Sent to jakjim@gmail.com, thank you!
Updated/Supported already
is it woocommerce friendly?
No
hi how are you Revolution Slider Does not work when activated This error appears Fatal error: Uncaught Error: [] operator not supported for strings in /home/babelkhalk/public_html/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php:73 Stack trace: #0 /home/babelkhalk/public_html/wp-content/plugins/revslider/revslider_admin.php(237): UniteBaseAdminClassRev::addMetaBox(‘Revolution Slid…’, Object(UniteSettingsAdvancedRev), Array, NULL) #1 /home/babelkhalk/public_html/wp-content/plugins/revslider/revslider_admin.php(68): RevSliderAdmin->addSliderMetaBox() #2 /home/babelkhalk/public_html/wp-content/plugins/revslider/revslider_admin.php(40): RevSliderAdmin->init() #3 /home/babelkhalk/public_html/wp-content/plugins/revslider/revslider.php(147): RevSliderAdmin->__construct(’/home/babelkhal…’) #4 /home/babelkhalk/public_html/wp-admin/includes/plugin.php(1909): include(’/home/babelkhal…’) #5 /home/babelkhalk/public_html/wp-admin/plugins.php(172): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {main} thrown in /home/babelkhalk/public_html/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php on line 73
and Visual Composer Does not work need active
Please send your site admin and FTP server details on jakjim@gmail.com and we will check.
Also please purchase support extension as it seems you didn’t purchased or your support extension is expired
I sent you my private website . my email ahmedelattar.am@gmail.com
Your theme is setup now, Please check
i want rtl desgin why not working rtl
You will see it here, I have enabled it
im so thanks
Hi.. When I scroll down the theme on mobile devices after a certain length it does not scroll down any more. The theme does not freeze though; the menu button and go to top button still works. Only with android system.
Do you have any ideas, news ?
Can you please check it now and let me know if this is working fine now
Best Regards, jim
keeps blocking. Please, do you have a solution?
Is it possible for you to make a video and send it to us. Also send your site admin and FTP details on jakjim@gmail.com
Hello . How do we install featured plugins of the theme please
It should show a message to install required plugins in admin panel once you install and activate the theme
Thank you very much and I found it after few moments .
Hello . Sorry for disturbing but I have few problems. First I tried to make a full-width page template but the woocommerce shop url wasn’t working. Is it possible to send the full-width template.php file please ? Second, how do we add the informations in the footer please ?
Thank you for answering me.
Can you please send your site URL and screenshot like what exactlyyou are looking for in Woocommerce pages?
Regarding footer, Please go to Theme Settings >> Footer Settings
Hi.. When I scroll down the theme on mobile devices after a certain length it does not scroll down any more. The theme does not freeze though; the menu button and go to top button still works.
hi,
presale question in mobile version looks not responsive completely. touch compability also not good
Is it possible for you to send screenshot where responsive is not working so we can check and fix it. For touch what are you referring too?
Visual Composer Plugin asking for license ?
You don’t need to worry about it, Please ignore this message. You also dont need to purchase the plugin. We will soon update the VC plugin with latest version
Thank you so much for your information. But one more thing is I can’t change Header Color. Please help !
Please send me your admin details on jakjim@gmail.com and desired color and we will check this for you
please check your mail please.
Can you please check now
ok. great !!!!
but when i scroll down to page then it become the same color like before.
hope you will understand…....
Please check it now
Please check it now
Great Job. Its OK now….... Million thanks to you. Have a great time.
Your welcome, Please rate us 5star if you like our work and support. You can rate us from below link
http://themeforest.net/downloadsThanks & Regards, jim
Hello
1- Do you have RTL version, and does the theme support RTL??? 2- Do you have custom editing for theme? 3- can I test backend?? Thanks
Hi,
Please find our comments below
1. Yes we have RTL version
2. What do you mean by custom editing, You will be able to make changes in images/text, add sections etc from a easy to use page builder.
3. We can show some screenshots of admin panel
Theme Settings > https://drive.google.com/file/d/0B0gfdlq1MxvLTG9JWG11VXR2dW8/view?usp=drivesdk
Home Page Edit > https://drive.google.com/file/d/0B0gfdlq1MxvLN0FRMllnQWRENlE/view?usp=drivesdk
https://drive.google.com/file/d/0B0gfdlq1MxvLQzhNNGRWMDV1WnM/view?usp=drivesdk
Hope this will clear your questions
Thank you for fast reply, Can you send backend login info to my email so I can check it???
Regards
Hi,
We can not provide admin access. I have already sent you few screenshots, Hope those helps
Thanks jim
Jthemes, could provide me with import files so I can have the default contents ready and only replace text and images ?
Most of us are non programmer/have very little knowledge to figure out the installation even with documentations, if we can do things ourselves we won’t be purchasing themes on envato.
Thank you for your kind consideration.
Please check your email, I have asked for FTP and admin details. We will assisst you for that.
Thank you
Please check your site now
Can i get the newest version of Visual Composer?
Please email me on jakjim@gmail.com and we will send you updated package for visual composer plugin
I don’t understand this….. I added new fonts (custom header.php, color.min.php, style.min.php) and do another changes too (colors, font’s sizes and others). After few days my custom files are disapperaed and I have oryginal files again (without my changes)! I have many times do customization of this theme and always is the same, it is happen everytime with this theme. I’m not crazy – it is true. How it is possible??? I haven’t got any automatic updates.
Though no other customers face the same issue and our theme does not get updated automatically, I suggest you make changes in child theme, not in core theme so your changes will remain in your theme
I didn’t do that….
Hello, Jthemes.
How can I get your theme completely in French Verson with all content before I buy ? Or any other solution ?
If im not wrong you are asking if you can be able to setup our theme on your website same as our demo? If yes thn you just need to import demo data file and you will have a site exactly same as ours
Please feel free to ask questions
yeah but I want it French Verson Please.
All content you can change yourself in admin panel so you can update as you needed. Also for admin panel, You should download WordPress french version and install it
thanks a lot, but i think your defult theme language is ENG ? If is ENG, Can you make FR for mr please ?
Wht are the parts you want me to make in french? Please explain in detail
well, I bought your theme. but how can I install demo file ?
Please send me admin and FTP details on jakjim@gmail.com and we will check this for you
I almost change everything but reservation calendar is in english. please tell me how to make it in french ?
Can you send me screenshot for that
Did you get it ?
Its using an external js, Please send me your FTP and admin details and we will see if thr is any possibility to make changes in script language file
I sent you an image…..
I answered on email
Second very strange thing. I changed some colors in colour.min.css file and sent ftp. Next i change something in header (I added google font code). When I do it, all changes colours (in colour.min.css) disappear…. I have send colour.min.css one more time. This situaction returned every time when I changed header.php. What is going on? I don’t know. I have never seen something like this before…
Can you please send me your site details and steps which you have performed so we can also check the same for you
This is very strange. I can’t change fonts. I added google code to header and change font in color.min. css and style. min.css: nothing change. Then I added google code in theme options – still nothing. What can I do with it?
Regards
Hi there,
I want to get my ’.cbp-af-header’ and remove the ‘shrink’ version. I already removed the ‘shrink’, but now my .cbp-af-header dissapears at a certain height. How can i fix this?
Sorry I didnt get you
Can I update the revolution slider from 4.6.93 to 5.3?
Please send me message in email and I will send you updated files for Rev slider
Hi,
I’m unable to get the google map, map is not displaying. please help me out
url: www.radhikakitchen.com
Screen shot: https://drive.google.com/open?id=0B6gByO8Z3nbAbHhoTWxobUNkZ3M
Can you please send me your admin and ftp details so I can check this for you
Hi, I got rectified the issue myself, it’s an js issue Solution: Installed google api key plugin and inserted the api key that’s it
Thank you so much
Cool
