555 comments found.
Hi,
First, congrats for your theme, it’s a great one. I encounter a problem, and send a request to the support but nobody replied to it or gave help. Please check the support ticket: #Z59530 It’s urgent as I must give the hand on the website to its owner by the first of December.
Thank you for your help.
Hello,
Thank you for choosing our theme!
We assigned ticket to our agent and you will be updated soon.
Providing screenshots are highly appreciated while troubleshooting the case.
Kind regards
Hello I just purchased this theme and I tried to upload it to my wordpress website but i get the following error message:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please help because I cant get it working
Hello,
Thank you for reaching out!
You are trying to install the theme package that was downloaded. Please extract the archive and install the splash.zip file.
I hope it helps.
Kind regards
Can I setup Tennis Court bookings or Racket ball bookings, etc between 2 players.
We work with multiple clubs and we need a SAAS platform to offer to their players to be able to book the Courts on an hourly basis and also pay for it at the time of booking.
Is this possible with your theme and plugin?
Thanks
Hello,
Thank you for reaching out!
The Booking system is not available within the theme’s default options.
With the theme, it is possible to display league fixtures, team scores, and player stats.
You can review live demos from our landing.
https://splash.stylemixthemes.com/
Kind regards
Hi! Is your theme compatible with the plugin Polylang or will there be issues with customizing through the admin??
Hello,
Thank you for reaching out!
The theme has not been tested for compatibility with Polylang yet.
To make the site Multilingual, it is compatible with WPML.
Kind regards
Hello, I just bought it, I want esports theme, how do I install it in wordpress ?
Hello,
You will need to install the theme and import the Esports demo layout. Note that your server limits should be according to the required limits, in order to import demo layout. For details to import a demo layout >>> https://docs.stylemixthemes.com/splash-theme-documentation/getting-started/activate-the-theme-and-import-the-demo-content
Best regards
Hi there I have a question related to SportsPress Pro and how SportsPress Sponsors display. Looking though a couple of your demos, I haveant been able to see how a sponsor displays. Do you have any examples of what they look like using your theme? Many thanks Mike
Also, does this have a customisable 404 page? And is there a documentation URL I can take a look at thanks 
Hello,
Unfortunately, as the theme uses free version of the SportsPress plugin there is no live demo preview demonstrations for the options of the SportsPress Pro plugin. The theme doesn’t include option and settings for the 505 page by default
Regards
proceed to checkout button missing from cart page
the problem is resolved
Hello,
We are really glad that you resolved the case on your own
Best regards
When will you distribute the new version of the theme 4.3.8?
Hello,
Unfortunately, there is no news according to the theme’s next update. You will be notified when there will be an available update for the theme
Regards
Please tell me where the Football helmet options controls are. adjust the color on the football helmet and choose where to place them?
Hello,
By default in the Football demo layout helmets are part of the One Event element. You can edit the settings of the One Event element by editing the Home Page with the WP Bakery Page builder back-end editor > http://joxi.ru/Y2LnEaYUveWjDr
Regards
The video link doesnt work. Need to have helmet options in documentation. The helmet is also supposed to be displayed on the League standings module and the upcoming schedule. Where are the helmet /logo controls for these elements? Your documentation has no instructions for managing the helmet colors and options?
Thank you for the feedback. The One Event element is part of the WP Bakery element that was integrated with our developers, it needs to modify the theme and pre-packed plugin scripts in order to improve the One Event element
Regards
Hi, great theme. I love the demos. They look great. I want to use this theme for a local sports club, but the only thing i don’t like is the shop pages…. they look a bit poor, for example the product prices look like a different font to the rest of the site and they are really small, and i’ve noticed the products in the demo sites don’t have product titles. Is there a reason for hiding them? Is it an easy fix if i buy? I mean, is there an option in admin to enable product titles?
Examples: https://splash.stylemixthemes.com/basketball-two/shop/california-splashes-iphone-6-impact-dual-hybrid-2-piece-case/ https://splash.stylemixthemes.com/rugby/shop/ship-your-idea-2/Hello,
Thank you for providing your feedback. We appreciate your input.
I would like to clarify that the primary focus of the theme is on creating a seamless experience for Posts and Events management. While we have not extensively explored or incorporated shopping-related features by default
Regards
I loaded the Demo content to my site. How do I remove the “gear icon” that links to other Splash demos from the home page?
Hello,
You can deactivate it under the WordPress dashboard > Appearance > customize > site settings >style section by deactivating the Front End customizer option
Regards
Hi, how do I change the favicon?
Hello,
You can change it under the WordPress dashboard > Appearance > Customize > Site settings > Logo and Title section > scroll down and click the “select site icon” button
Best regards
Im using the American Football demo however when i created my own menu the centered logo is no longer showing, What may i be missing on menu settings?
Hello,
You need to use the logo menu in the center position, by default the demo layout with the demo menu includes it > http://joxi.ru/a2XMGNZupp9leA
Best regards
hello
I have purchased a Splash Sport – WordPress Sports Theme for Basketball, Football, Soccer and Baseball Clubs and when I upload the template to my WordPress site, the installation is complete, but when I activate the template, I get a problem because of which my website stops.
Error message: there has been a fatal error on this site . please check the webmasters email inbox to find out .
Please help me solve this problem.
Thanks .
Hello,
Please make sure that you set proper recommended server limits. Here are the theme required server limits (recommended to use PHP 7.4) > https://docs.stylemixthemes.com/splash-theme-documentation/getting-started/system-recommendations
You can change limits by contacting your hosting provider team. If the issue will be still there, you will need to re-check the server error logs. Moreover, as for testing purposes, I can recommend you try to install the theme on your own Local host environment
Best regards
Ticket #Z48017..urgently assist
Hello,
Thank you for your reminder. Apologies for the delay, we are currently experiencing a high volume of support requests. Could you please check if your ticket has been responded to already? Please note that our ticket system operates 24/7, allowing you to create new tickets at any time. Our support team will review and respond to all tickets in the order they were received, with each ticket being assigned to an individual support manager. Please understand that there may be delays during peak business days, weekends, and holidays, which can vary depending on several factors. The maximum delay will vary based on the aforementioned factors. Please also keep in mind that our team is located in different time zones, which may cause variable response times.
Regards
Responded, please check
Can I get an evolution if this doesn’t work for my project?
Hello,
The theme includes the features that we have provided in the item’s general background on ThemeForest. Important: Please be sure you check out the demo and ask all the questions to know about the theme features before purchasing (you can use the comment board). Purchases done by mistake or for features that don’t exist cannot be refunded
Regards
Template Overrides (SportsPress): event-blocks.php version 2.6.11 is out of date. The core version is 2.7.9, event-calendar.php version 2.7.1 is out of date. The core version is 2.7.9, event-list.php version 2.6.12 is out of date. The core version is 2.7.9, event-logos.php, event-venue.php version 1.9 is out of date. The core version is 2.7.1, player-details.php version 2.6.8 is out of date. The core version is 2.7.9, player-gallery.php, player-list.php version 2.6.10 is out of date. The core version is 2.7.9, player-photo.php, post-excerpt.php, staff-details.php version 2.6 is out of date. The core version is 2.7.9, team-lists.php version 1.1 is out of date. The core version is 2.7.13, team-staff.php
How to update this?
Hi,
Since the theme was built based on the SportsPress plugin, we used the templates of that plugin and changed them according to our design. Those warnings do not affect the proper work of your website.
Cheers
Hi Guys! I have a problem with the pagination in the List Results, I dont know why not show pagination anymore in list view, send link: https://t.ly/VZZlX – and in older pages its ok. The config its set to show pagination in the events. In this page its ok the format: https://t.ly/3RJJ but its an older one. How can i force the pagination there? maybe with css code or something. Thanks a lot.
Hello,
Please make sure that you set the same settings for the element, you need to compare settings of the working element and not working element
Regards
hi, your theme does not have an arrow in the footer to go up the page to the top?
and on Soccer demo, the NEXT MATCH, UPCOMING FIXTURES and PRIMARY/SECOBNDAY blocks, it’s possible to write what we want there? or it’s comning from somewhere?
Hello,
There is no go to the section button in the theme by default. However, you can try to use one of the free plugins from the wp.org install and use it.
That block title can be changed. However, some parts are included as static strings and such kind of static strings can be changed with the help of the Loco Translate plugin
Regards
maybe i can send you a screenshot by email about these blocs on your demo, for i know exactly what could be changed or not: because of this i will buy the script or not, so i need a precise answer please thanks
You can send links from our live demo previews and clarify. I should inform you that elements include their own settings, for extra edits it needs to modify scripts and include extra code lines
Cheers
can you give me your email for i send you screenshots? here not possible. thanks
You can send an email from our contact form on our profile page > https://themeforest.net/user/stylemixthemes
Regards
Hi Guys i have this error in twitter feeds in POST Tweets by Web_Basketball !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?’http’:’https’;if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+»://platform.twitter.com/widgets.js»;fjs.parentNode.insertBefore(js,fjs);}}(document,»script»,»twitter-wjs»); But in PAGES works ok. You know how to solve? Thanks a lot!
Hello,
The Twitter feeds posts are part of the Custom Twitter Feeds plugin by default. For details, I recommend you contact the plugin authors directly, as the theme doesn’t control it by default
Cheers
I dont use a plugin i only copy paste the html code of twitter and in Pages looks ok but in POST have this error i dont know why. Thanks a lot.
Here in all PAGES format shows ok: https://rb.gy/h5hp3z – And here in POST format https://rb.gy/lleqhx – shows with the error: , not plugin used only de embed twitter html code. Thanks!
Unfortunately, your asking request doesn’t relate to the theme, as such kind of html codes were not tested and were not advertised from our themes features section
Regards
