130 comments found.
Hello, I just updated the php version from 7.3 to 8.2.8 and in the team section of the home page are not displayed the team members (neither if I create a new one). Also, the contact form and the footer are disappeared. Do you have any insights?
Many thanks
Hey there, please get in touch via the support tab above and send me a link to your site so I can take a look at the problem. Thanks!
Hi Community, I hope someone can help me. I need to update my plugins. Because I didn’t do an update since long time the program is shutting down each time I try. What can I do?
As far as I know understand, Wordpress and 8 of my Plugins are actualized but not my Theme which is called “Spoon” by Gerda Gimpel. Can anyone help me out.Thx
Hey there!
You can find the update instructions in the FAQ section of the documentation: http://files.redsun.design/spoon/documentation.html#faq_helpIf you are updating from version 2.01 or below: In update version 3.0 the Meta Boxes were moved to a plugin. After updating, please install the Spoon Meta Boxes plugin in Appearance > Install Plugins to ensure full functionality of the theme.
Cheers! Gerda
Hello – I am getting a notification that the theme is not compatible with the current WooCommerce version, but there are no further theme updates available. Would you able to help with this? Thank you in advance.
Hey there! You can safely ignore this notification. The theme is compatible with the current version of Woocommerce. Cheers!
Hi Gerda
Is there any way on the menu tab page, that you can make the title featured background image full width in line with the rest of the site?
Thanks so much 
Hey there!
You can use the following code for that (add it to Appearance > Customize > Additional CSS):
.page-template-template-menu-with-tabs .content-width-menu {
max-width: none;
padding: 0;
}
.page-template-template-menu-with-tabs #content-wrap {
margin: 0;
}
.menu-categories-wrap {
max-width: 1380px;
margin: 36px auto;
}
Hope this helps! Gerda
HI Gerda,
I would like to set anchors for each page that shows as a section on the homepage, so that if I send a customer a link to (e.g.) .co.uk/locations they’re taken to the locations section on the homepage, and not the individual page.
Currently the permalinks for pages/sections on the front page are not showing at all when I scroll to the section, OR they have a permalink like #section5463. I can’t work out to change this.
How do I this? Thanks in advance!!
HI Gerda Do you think you could come back to me on this please?
At the moment, the reservations section on the homepage shows as .co.uk/#section-5345, even though the permalink is set to /book-a-table. I can link to the permalink but it takes you to its own individual page, not the anchored section on the homepage.
Hey there! As it would require a modification of the theme files to change the section ID to the slug, here is a quick little hack that you can use:
Simply add the Custom HTML Block ( https://wordpress.org/support/article/custom-html/ ) to your site wherever you want to link to and add en empty span element with the ID you want to use as follows:
<span id="book-your-table" />
Now you can link to this element with the URL: #book-your-table
Hope this helps!
HI Gerda. Thanks for your reply but unfortunately this didn’t work. I don’t mind having a different section title to the url slug, but I want to be able to change the section title for the sections on the homepage. Is there a way to do?
Hi, how can I add more images to a gallery? The instructions tell you how to create a New Gallery and add a Featured image, but not about adding further images into the gallery. Please can you advise as I am not sure if it is working as it should?
Hey there! Go to Galleries > All Galleries and select the gallery that you want to add images to. You should see a Meta Box below the title field, where you can upload your images. If you send me a message via the support tab above, I can send you a screenshot…
Hi, I have checked my site and none of my template pages are working correctly. I have looked at the menu pages but am unable to see the boxes to change menu categories. I have disabled all plug-ins but the issue remains. Either the theme has stopped working since WP 6.0 or my site has a fatal error. Please can someone advise?
Please get in touch via the support tab above and send me your link and login info, I’ll take a look at the problem.
Good news. After a lot of testing I have found that “Spoon Meta Boxes” plugin was removed after in an upgrade. After deactivating the theme and then activating it again, I found it would reinstall it. Thanks for your assistance
Ok, great!
Hello,
there is an issue in the google maps menu link for the menu. When clicked from iPhone (not desktop) the menu link ...blabla/#section-2077 is changed to …blabla/%23section-2077 so I get a 404. How do you suggest to solve this? Can I add this link ...blabla/%23section-2077 in Wordpress dashboard and when clicked => redirect directly to the correct one?
Thank you, Dimitra
Hi Dimitra! Which version of the theme are you using?
Hello, Spoon Child Version: 1.00.
And what Parent theme version?
Hello, It is Spoon Version: 3.07.
Ok, would you please get in touch via the support tab above and send me link and login info to your site? I’ll take a look at the problem.
Hello, Is this an issue of google maps, or of my Wordpress theme? Or Wordpress in general?
(I contacted the author via support tab).
Thank you
Hey there!
You can fix the problem by adding the following code into Appearance > Customize > Additional CSS:
.woocommerce.archive .page-title {
line-height: auto;
}
and will fix this issue in the next theme update.
Cheers!
Thank you! I have just tried it but it doesn’t work. The issue seems to be with the number of characters per lines… works fine with short titles. The character size in the product categories just seems too big compared to the previous theme version. I am not sure if this make sense to you. I really appreciate your help.
Please try this code instead, this should work:
.woocommerce.archive .page-title {
line-height: auto !important;
}
Is this theme maintained or updated anymore? It’s been 8 months since the last update…
We are seeing an issue with the mobile menu adding a ”#” to the beginning of the url (before https://) which breaks every link within the mobile menu.
Since this is most likely a bug, I’ve reached out the theme developer multiple times yet haven’t received a reply.
The bug itself is on the theme developers own website: http://www.red-sun-design.com which is why we think it’s a theme issue.
We thought we identified the bug but to no avail. Either way, if the theme was update it would be overwritten.
Any ideas or suggestions?
Hey there!
I just checked the URL that you sent me in your email. Your client’s site is using Spoon version 1.01 from 2016. The mobile navigation was fixed in version 3.07 (a completely new mobile menu was built into the theme).
Here is the changelog: http://files.redsun.design/spoon/documentation.html#filesinfo_help
Please update the theme to the latest version. NOTE: In update version 3.0 the Meta Boxes were moved to a plugin. Please install the Spoon Meta Boxes plugin in Appearance > Install Plugins to ensure full functionality of the theme.
Cheers!
Will do, thanks!
Hello I uploaded the logo from the theme options but it doesn’t show up. tokyo-o.co.jp
This theme is used on other pages, but it will be displayed on that page. https://tokyo-circus.comFor some reason it is not displayed on this page. Please let me know if you know anything.
thanks
akst526
Hey there! There is an option to upload the logo at Appearance > Customize > Site Identity. Please upload your logo there. Cheers!
Hello
I was able to update the logo, Two menus are displayed and they overlap. Can you improve it?
tokyo-o.co.jp
thanks
HI!
Please try adding the following code into Appearance > Customize > Additional CSS:
nav#site-navigation-responsive {
display: none;
}
If that doesn’t work, please get in touch via the support tab above and send me your login info.
Thanks!
Hello, in the team section, what needs to be changed in order to have 5 team members in a row? Thanks a lot in advance!
Or maybe 3 team members in the first row and 2 centered to a new line below.
Hey there! You can set the team members per row in Appearance > Theme Options > Layout > Team Layout. Cheers!
Hello, in the front page team-section, how could I disable the redirect to each person? (and the color change on hovering!). I dont want to have extra links for the team members.
Thanks in advance.
Hey there!
You can remove the link for team members by adding the following CSS code into Appearance > Customize > Additional CSS:
.team a {
pointer-events: none;
cursor: default;
}
Cheers!
Hello, when I add a button in text editor e.g.: [button color=”#303033” style=”outline” link=”http://www.fullURL.com”] Click me [/button]
or the other button for Google in the demo footer
I get in the page the html uncompiled (instead of the button, I get the code)
Do you know why?
Hi! I replied to your email…
Hello, in Spoon theme, in order to visualize past events also, which file of the theme should I edit and which line? Thanks in advance!
Hey there!
In the files template-parts/events-loop and template-parts/events-section, replace:
if ( of_get_option('gg_showevents') == 'keep' ) {
$showdate = date('U') + (60 * 60 * 24 * 99999);
}
elseif ($enddate) {
$showdate = strtotime($enddate);
}
else {
$showdate = strtotime($date);
}
with
$showdate = date('U') + (60 * 60 * 24 * 99999);
Hello support Once WordPress is upgraded 5.5.3 The page is no longer working properly. Is there a way to fix the page display?
Hey there! Please send me a link to your site via the support tab above so I can take a look the problem. Thank you!
Hello, I really like this theme – well done. I would like to use for my restaurant but I wanted to be sure that orders can be placed through the website? The customers will be able to add to cart and order?
Hey there, thanks for your interest in Spoon! Yes, orders can be made directly on the website.
The theme uses the WooCommerce plugin for the online shop: https://woocommerce.com/
https://woocommerce.com/woocommerce-features/
Here is the documentation:
https://docs.woocommerce.com/
Cheers!
Thank you so much for your quick response! If we need future help with the ordering UI, like allowing multiple and quick selection of items within the same page or through pop-ups, can we have your support and will it be easy to do?
Support for 3rd party items is actually not included in theme support.
I recommend going through the WooCommerce documentation to find out if this is possible.
There are also many extension plugins available for WooCommerce, you can find them here: https://woocommerce.com/products/
For example I see this plugin here:
https://woocommerce.com/products/quick-order-for-woocommerce/
and this one:
https://woocommerce.com/products/bulk-order-form-for-woocommerce/
I hope this helps.
Hey there! I already replied to your email today. Will re-send to the above email adresses.
Hi Gerda, Please reply us on mail..
Hi! Just replied to your email.
Hi Gerda, I hope you are well. I’ve sent you an email Could you please tell me how can I change the height of the top bars at the top of the front page. The first bar is where located Address and social media icons The second bar is where are the logo and navigation menu.
I just want to make the height of these bars bigger. They look now very narrow and small
Thank you
I replied to your email!
NM
Hi Gerda, I’ve sent the support request. If you are available could you please have a look on it. Thanks
Hi! I replied to your email
thank you
Hi, I’ve sent the email by support I would like to add Menu with tabs on different pages. So basically I removed check from the menu with tabs from front page. And I want to put the menu with tabs on the new page. So my menu will like a separate page.
I cannot find the option on how to put it on a different page. Could you help me, please? Thanks a lot!
Hey there! I just replied to your email
Thanks!