Hey Sakura, I got this theme from Envato as a free file. I have set up my website and everything is working well except the contact form which is not working. Please I have sent an email about it to you and I have used the form in your profile here to submit the same complaint but no response still from you. Kindly help resolve the contact form problem. Again I really don’t understand how to make use of the blog post html file and the blog html file.
Please my email is firstname.lastname@example.org. thanks
SakuraPixel, kindly give a response to my mail please. Or is that you don’t respond to those that got the theme free or what. Its been more than a week since I mailed you about how to make my contact form work.
Sorry for the late reply, we have had a high flux of e-mails and we still catch up so we might have overlooked yours – we will try to give an answer tomorrow by e-mail, there is a limited support we offer for the free item but we will see what can be done:)
Thanks. I’ll be expectant.
Hello Goodphone, the reason the contact form could not work might be:
2. In order the contact form to work the template needs to be on a server
3. Your server configuration might not allow to send email.
I can tell you more if you send us a link to the website. You can send us an email through our profile page.
Hello, my partner just informed me that you already sent an email with the URL to your website. The problem is that the mail feature is disabled on your server, the message from your server is: Warning: mail() has been disabled for security reasons , you can see a screen-shot here: http://share.pho.to/3tgTr . If you don’t know how to enable mail on your server you have to ask your hosting provider.
See my hosting provider response: “PHPmail function is disabled on all our servers, you will have to use SMTP”. Will this work with the template? see sample below:
require_once “Mail.php”; // PEAR Mail package
require_once (‘Mail/mime.php’); // PEAR Mail_Mime packge
$name = $_POST['name']; // form field
$email = $_POST['email']; // form field
$message = $_POST['message']; // form field
$from = "email@example.com"; //enter your email address
$to = "firstname.lastname@example.org"; //enter the email address of the contact your sending to
$subject = "Contact Form"; // subject of your email
$headers = array (‘From’ => $from,’To’ => $to, ‘Subject’ => $subject);
$text = ’’; // text versions of email.
$html = “Name: $name Email: $email Message: $message ”; // html versions of email.
$crlf = ”\n”;
$mime = new Mail_mime($crlf);
//do not ever try to call these lines in reverse order
$body = $mime->get();
$headers = $mime->headers($headers);
$host = "localhost"; // all scripts must use localhost
$username = "email@example.com"; // your email address (same as webmail username)
$password = "23ert5"; // your password (same as webmail password)
$smtp = Mail::factory(‘smtp’, array (‘host’ => $host, ‘auth’ => true,
‘username’ => $username,’password’ => $password));
$mail = $smtp->send($to, $headers, $body);
” . $mail->getMessage() . “
Message successfully sent!
Hello, I see, it’s kinda hard for me say for sure, I don’t have the system like that, I’m coding blind blind here, still I manage to put that together, hope it works, replace the content of mail.php with this one: http://pastie.org/8385989 .
Hope it works, best of all!
Hi, thanks for your time. I have replaced the code. The form still not working.
Hi, So as many other clients, I thaught it is a WP Theme. I bought it 30 Min ago. and can’t install in WordPress, so I don’t need it. Please refund me. Thanks, Marcus
Unfortunately we as authors cannot offer a direct refund for items bought here, only Envato can do this, so you may try using the Envato support forum on this specific situation – (http://support.envato.com/index.php?/Knowledgebase/Article/View/256/55/can-i-get-a-refund-for-an-item-i-have-purchased). They state there that the refund can only be issued if “the item is malfunctioning or corrupt”, but you may explain the situation and let them know we agree with the refund.
I got the opportunity to download this Fabulous template for my friend who just started a non-profit organization. We made the needed additions to the template and uploaded it on the yahoo apache server. The site is www.upliftinghands.org, but my problem is when I click on the different pages it continues to scroll and add shadows. When I refresh the page, it comes up as it should. When I go to the next page, it does the same thing again and then I have to refresh that page as well. Can you Please help me resolve why the pages won’t display properly. I’ve put a lot of time into this site and I don’t want to create an entire new site all over again.
The content might duplicate if you insert scripts within pages, this being an Ajax template, the pages are being loaded within a central page, actually the pages are not really “pages” – only content – and can not contain scripts, the whole process is being controlled by a centralized script (js/SpotlessWebsite.js), therefore if you want to add Google Analytics for ex, for each section of the website, might be a bit more tricky (you will have to dynamically write the google code from within SpotlessWebsite.js when certain events happen – like a new content section has been loaded).
SpotlessWebsite.js is a central point of the website control, however SpotlessWebsite.js makes use of additional scripts to control the website in a more modular way, if you want to add certain features at certain points (when a certain section is being loaded), you should look inside PagesUtils.js
This is where you can add scripts after a section is loaded: http://pho.to/3sYxO , for example you want to add a script after “iGallery” section has been loaded , you add it after “section.init(sectionUI);” within that case block.
Hope it helps!
Hello, I fixed the duplicate page thing, now I have a question refering to the background audio.
I will have two pages on the site to play audio and video, so what I need is that when the user on that page clicks on the play button on the audio or video player, the main background sound stops.
I have already created a js file for the audio player and it’s working fine, but I can’t figure out how could I make the audio to stop once they click on the play button. I tried using stopSound() function to trigger when the play button is clicked, as it’s used on SpotlessWebsite.js, but it doesn’t seem to work as it doesn’t find that function. If it’s not possible to achieve what I need (turning the main audio off when playing on the audio player), I would like to know how to do so that whenever I load the audio or video pages, the main audio stops and once they leave it, it keeps playing. Not sure if it’s an easy thing to do or it would require too much work.
Hope you can help.
We’ll give you a clearer answer tomorrow, it might be a bit too much work but we’ll analyze.
Hello, thanks for your reply.
Also, I’m not sure if once I do that, when the visitor goes to a different page, the main background audio will load again or as it just loads the content and not the rest of elements, it wouldn’t be turned on again unless they click on the ON button, but that would be a minor issue.
Hopefully there is an easy way to do that.
Hi, any help with this?
So sorry but it involves too much work for us now, as we offer a somewhat limited support for the free file, and is also a modification of the original theme, so at the moment there is no easy/fast way to solve this..
Hi, what a great theme but unfortunately it is not available in Wordpress. Please make it available in wordpress or Joomla. Many thanks.
Hi there, we had it on Wordpress but we removed the item after some time because the refactoring to make it compliant with the latest WP version would have been too big an effort now.
i need to use the following Roboto font (http://www.google.com/fonts#ChoosePlace:select/Collection:Roboto) in my website. please guide me and mention the files and coding for the same.
you need to find this section in your index.html file:
<!-- Fonts ==================== -->
<link href='http://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700' rel='stylesheet' type='text/css' />
<link href='http://fonts.googleapis.com/css?family=Open+Sans:400,300,400italic,600,700' rel='stylesheet' type='text/css' />
There you can add this line:
<link href='http://fonts.googleapis.com/css?family=Roboto:400,300,700' rel='stylesheet' type='text/css'>
In this example i have chosen for you only three weights for the specified font, but you can simply select the ones you need and add them in.
If you need further help feel free to write us also, using our contact form on this page.
Hey there, first of all great template really happy with my purchase! Am I right in thinking the swiss army slider isn’t part of this template? Because on my main page I just want a slideshow with no buttons just a few images transitioning through on their own, I’ve already got some software but it keeps moving about when the page is made smaller, so if I buy the swiss army slider will that solve the problem of the slideshow moving about? Look forward to a reply, regards.
Hi, the swiss army slider is part of the theme, if you need help with it, please write us on our mail using the contact form on the page, thanks!
Whats the email address? I’m sure I sent it to the wrong one
Hi, the address is firstname.lastname@example.org
Thanks mate I’ve sent the email, look forward to your response.
hey L33L33, my partner handles this ticked, it seems she’s chilling out in Barcelona this weekend , I believe she’ll give you an answer on Monday.
Thanks very much appreciate that look forward to it
hey guys, hopefully i dont come across as an asshole but I still haven’t had a reply from you guys? I’ve just checked my junk/spam and nothing in there, I’ve tried to solve the problem myself but I’m not having much luck…my email is L33L331986@gmail.com hopefully hear you from you guys very soon as my friend wants his site up and running asap, many thanks.
I sent an e-mail now
I mean here is that the page has been optimized for SEO
It’s an AJAX based theme so basically no SEO optimizations, since structurally there is only one page, with all the other pages being sections that load in the index.
And if they can, to do a redirect to google index the other pages?
Hello, basically Ajax based templates and themes are not doing so well with SEO, reason: you only have one functional valid page, yes it looks good, other might say they that search engines will also get those section’s content, however the link to that content is not a valid link (!#).
I can not deal with this site http://profesjonalneszkolenie.pl/
Google does not want it to index .. : (
and perhaps could somehow convert this project?
I NEED SOME HELP WITH THE NEXT PAGE ITEM SHOWING UP AT THE BOTTOM OF THE CURRENT PAGE. I MAY HAVE DELETED SOMETHING IMPORTANT. COULD YOU PLEASE TAKE A LOOK AND SEE EHAT MEY BE WRONG. THANKS A BUNCH. MY WEBSITE IS WWW.SIMPLYTIMELESS.CA
On the address you provided, the website doesn’t use the Spotless theme, can you check again if you pasted the correct link? You can write us on our mail using the contact form as well.
it should be there now…thanks www.simplytimeless.ca
it’s fine when I go from page to page but when I return to the Home page or the Contact page, from there it either doubles the content or adds the page on the end…
I took the page numbers out – could that be the problem. I didn’t add any scripts to any of the pages just what was on the page for example the gallery page. Thanks for you help.
I have had no response to my emails. Could you please help me out.
Please tell me how to change youtube?
Hey mate, was wondering what I have to change for the form to get it emailed to me? I’m guessing its in the mail.php changing;
//your email address
$email_to = “email@example.com”;
$emailSubject = “Spotless contact form”;
//edit the emailfrom
$emailFrom = “firstname.lastname@example.org”;
//your email address
$email_to = “L33L331986@gmail.com”;
$emailSubject = “My new contact form”;
//edit the emailfrom
$emailFrom = “email@example.com”;
is that all correct? Also on the form i’ve changed ‘name’ to ‘first name’ and ‘website’ to ‘last name’ i’m guessing i’m going to change this in the mail.php aswell? Many thanks in advance for your help it’s much appreciated
Hi, that seems correct, test it, see if it works properly.
It works but the first and last name is coming through on the email as a blank? as in nothing is written there. This is what I’ve got:
$text = "FIRST_NAME: $first_name
$headers = "MIME-Version: 1.0" . "\r\n";
$headers .= "Content-type:text/html; charset=utf-8" . "\r\n";
$headers .= "From: <$emailFrom>" . "\r\n";
mail($email_to, $emailSubject, $text, $headers);
$data['success'] = true;
any ideas buddy?
could you please go here: http://pastie.org/ paste all the code, than choose PHP, than click Create Paste, than send the link to me, it’s kinda difficult for me to see the code here. Before you do all this could you please replace the $text variable with this : http://pastie.org/8460391
here’s the link: http://pastie.org/8460555 it doesn’t seem to work still and I tried your alternative which wouldn’t send at all. I don’t know what else I can try or what else I can change??
I don’t have to change anything in the .JS files do I?
Hey thanks very much for trying to help I appreciate your time! I managed to sort this I had to change the field information in the ContactSection.js
Thank you for this amazing theme.
I am trying to customize it for one friend of mine and I can’t find the color set up (CSS) to change the color of the pink squares pre-loader in the beginning when the page is loading.
Can you please let me know where or how I can change this color?
Thank you so much in advanced.
The preloader is a standalone gif which we customized with our own colors, if you want to change its colors simply go to this page: http://preloaders.net/en/rectangular and generate your own preloader with your own colors. You can also choose another preloader of course, whichever you like!
Awesome! Thank you!
my last question…
In the degradeSlider banner there are two (left & right) bottoms (you can see them inside the image banner on each side) and I didn’t find the CSS code where to change the color, Can you let me know where is it? or How I can change the color of them?
Hi again, you mean the arrows, or..?
Yes… pink squares on both sides with an arrow inside pointing to left and right…
Hello again, those are images in fact, so if you want to change their color, here is the path to the images themselves: http://showcase.sakurapixel.com/spotless_theme/site/site/degrade_slider/img/left_right_nav/right_arrow_03.png and http://showcase.sakurapixel.com/spotless_theme/site/site/degrade_slider/img/left_right_nav/left_arrow_03.png
Alternatively you may put the arrows of your choice, the code for the arrows is this:
<img src="degrade_slider/img/left_right_nav/right_arrow_03.png" style="position: absolute; left: 0px; top: 0px;" />
You only need to upload your own images on your server and change the name in the HTML.
Awesome! Thank you so much! Absolutely great support!
From L33L33 Hey thanks very much for trying to help I appreciate your time! I managed to sort this I had to change the field information in the ContactSection.js
Could you please tell me what you changed in the ContactSection.js to make the contact.html to work .
Having trouble getting the music to stop when clicking the stop image top left. Any ideas?
Also, I would really like to replace the slider to Slider Revolution. I have tried for days and can’t get it to work. I fooled around with features.js but can’t get it to initialize.
I paid for my template. Must have missed the free offer.
I have a problem opening index.html.
I have tried in different browsers, but it is displayed the same error: “Java Script Alert : could not load section:#!Home.html ”
Could you help me, please.
Look forward hearing from you.
All the best,
If you are trying to open the webpage locally, please note that it’s an AJAX based theme and it needs to run on a webserver (WAMP for ex..) cause AJAX requests are not allowed offline. Cheers!
Hi, you’ve certainly done an amazing job with this template. I got it via the free file of the month and I must say I had no problems with it whatsoever.
I do have a question tho, a bit off-topic, but could you please provide an author name or link for the sound track? I’d really like to find out the genre of this track and find more of them. This type of music is exactly what I’m looking for so I can make a playlist for a friend’s quiet caffe-bar
hey there, thanks for the appreciation, i will ask my partner who did the coding which file exactly he did use, all i remember ( it was in 2012 :D) was that it was one of the free resources on audiojungle, the ones provided by the marketplace for such work
Great website mate,
I am trying to customize it to see how it works…
I was wondering is it possible to add some text in igallery under each image group?
I would like to add some description of the project pictures i am showing
Hi there !
Great theme but I need help from the author.
On the local server it works great, but when I upload it on the real a few pages cannot be loaded ? there’ s a link to the site http://dkarchev.com/
The #!about.html and #contact.html doesn’t load…
Also can you tell me step by step how to insert Google Analytics for the website.
P.S. I purchesed the theme when it was a free file but still am a customer..
all the best Dimitar Karchev
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