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Hi, after having our website live for almost a year (and consequently, our support plan expiring) the search button functionality and pop-up main menu on a minimized screen have suddenly stopped working despite us not changing anything as these are some of the built-in functionalities that came with the theme. Has anyone else experienced this issue and knows how to solve it?
Hello. Put the theme, installed plugins. But when I enable the W9 Spring Add-on plugin, errors appear. When the plugin is disabled, the errors disappear, but the shortcodes do not work. Please help solve the problem.
Sorry for this problem, please send us a ticket to our support system at: https://9wpthemes.ticksy.com/. Our technical team is happy to be able to assist. Thank you very much!
I have just installed the Spring theme. When I install the W-9 Spring Add On plugin I get the following errors:
Warning: Invalid argument supplied for foreach() in /home/customer/www/seans21.sg-host.com/public_html/wp-includes/class-wp-post-type.php on line 526
Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/seans21.sg-host.com/public_html/wp-includes/class-wp-post-type.php:526) in /home/customer/www/seans21.sg-host.com/public_html/wp-content/plugins/sg-cachepress/core/Supercacher/Supercacher_Helper.php on line 68
I also only see the Main Demo with no additional demo content show to import.
I am interested in purchasing for the speed and gt metrix factor, but all of my tests on your demos score extremely low… what’s up?
Thanks for your interest,
I just checked PageSpeed Score A (96%) and YSlow Score a bit low because we’re not using CDN, we avoid Themeforest’s preview blocking mechanism.
If you use please turn on HTTPS and Cloudflare’s CDN every indicator stays at A score
Please check: https://gtmetrix.com/reports/spring.9wpthemes.com/MYKI5UHf
The included plugin w9-spring-addon forces the site to give error 500 when enabled. Has the theme stopped working?
The problem is caused by the combination of w9 sprin addon and the newest version of page builder/visual composer. Old version works fine.
Your template looks great, and I have some questions before buying it, sorry I come from Joomla and now changing to Wordpress because Woocommerce and plugins, so some questions may seem silly.
Does support multilanguaje? Need to buid 3 language site
Does support all Woocommerce plugins, like Iconic Product configurator, DHL, Credit card payment, etc, to build a full Corporate and shop site?
Can I switch the color of headers, etc, to custom customer color?
Thanks for your help
I’m not sure our theme will meet your requirement. However, you may consider
1) There is a plugin called wpml. You can use it to build your sites: https://wpml.org/purchase/
2) Our theme supports Woocommerce. However, we have not tested our theme with those plugins yet.
3) Of course, you can customize the color easily.
The problem raised in the request for support PRIVATE TICKET # 1292316
it happened again when we published the website and we do not have an active support license to report the bug
Can you help us?
Your support license is expired so you can not on our support center (https://9wpthemes.ticksy.com/). If the problem is not difficult to solve, I can help you here.
Can’t install. It says “The package could not be installed. The theme is missing the style.css stylesheet.”
I have answered you on https://9wpthemes.ticksy.com/ . Thanks
Its a long time since woo-commerce 3.0 has arrived but still no sign of Spring theme update. It really feels bad for such a delayed support.
We will release the update in the next week.
Mate, where is the Update….!!!
You can download the latest version now (v 1.0.5). Note:
1) Remove plugin W9 Spring Addon and then install it again
2) In every presets of Theme Options, click Save & Generate CSS
3) Clear your browser cache
I am not an web developer or anuthing like that, and It was supposed to be easy to manipulate this theme, but is the most unfriendly for customization theme i’ve ever seen, besides the documentation is way too basic, i hate this theme
If you need assistance, you can submit ticket on https://9wpthemes.ticksy.com/ .
WARNING. This theme is NOT compatible with WooCommerce 3.0. It seems really tricky to upgrade manually. So WooCommerce plugins like WooCommerce membership BREAKS our site. When can you provide update for WooCommerce 3.0?
I have already answer you in 9wpthemes.ticksy.com. Thanks
so i suggest to rename your theme to Spring – lowest Performance Multipurpose WordPress Theme ever
Thank for your comment, we will check and improve our theme speed. Besides, I don’t think 4s is too slow https://gtmetrix.com/reports/spring.9wpthemes.com/VIRQ94mn
duplicated comment deletion
Hi – I got an error on the installation: Fatal error: Class ‘Leafo\ScssPhp\Compiler’ not found in /home/billyr6/public_html/wp-content/themes/spring/includes/class/class-spring-scss.php on line 37
I couldn’t submit a ticket…
Hi, I have not heard about the problem before. To check and solve it I need your FTP account and admin account. Can you tell me about the reason you can not submit the ticket ? Thanks.
This has been one of the best themes to work with! I have one question though, I’m setting up custom post types, how do I enable the metabox on those?
However, if you are end user, I can not help you because we don’t support customization services http://prntscr.com/ei3nyp
If you need more assistance, please submit ticket on https://9wpthemes.ticksy.com/
Yes, and this is helpful thanks!
You are welcome!
Hey, I want to call the redux options box on my cpt for theme options within the post, where does this function live, I can’t find.
I’m little confused with your request. Can you tell me more about that. Thanks.
I like the theme, also thinking about buying a license. One question, the algorithm is a little bit changed from Google, are you going to adapt it more to the new standards?
Hi! Thanks for your interested in our theme.
Is your question about SEO?
Plugin Yoast SEO done most work that you need with SEO, and they will change suitable with google alogrithm. Our theme is flexible enough with another thing like use suitable tag and mobile friendly …
This is a great theme and the SUPPORT IS OUTSTANDING. Thank you sooo much the help is SO MUCH APPRECIATED. I would recommend all your teams products.
Thank you very much!
I just rated this theme 5 stars on design alone. Let me say that their support team, level of help, and speed is second to none. These guys are awesome. Highly recommended.
Hi, we’re thinking of purchasing this theme to use for a client’s website and had a few question about the header:
1) Is it possible to have a top bar on the Business 2 demo like the Shop Homepage demo?
2) If so, can we have it display a phone number and/or email address where it says “Welcome Guest! Login / Register”?
Hi there, thanks for you interested.
1. Yes, you can.
2. Yes, you can drag and drop any thing you want.
Thank you for the quick response!
We have a few last questions about this theme as it was listed as a one page theme. When we were reviewing the theme, we didn’t see any of the available demos demonstrate this functionality with the navigation.
Can this theme do a one page website?
Would you be able to share a link where we could test its functionality?
Sorry, what do you mean? Can you tell me more detail? Thank you very much!
This theme is tagged as a “one page” theme, but we didn’t see a demo in your theme with a menu where all of the links are anchors to rows on a single page (like in this other theme’s demo: http://ultimax.co/bravio/one-page-modern/). Can your theme do the same thing? If it does, could you give us a link so we can view it?
Yes, spring can config one page. Please check here: http://docs.9wpthemes.com/spring-documentation/#document-20
Pre-sales Q: Do you use any cache plugin to boost the speed?
Sure, we use w3 total cache for highest performance but it is not the deciding factor of the product speed. It only supports.
Spring can achieve performance 90 scores follow GTMetrix when not use any plugin and optimal.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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