42 comments found.
Hello, there is a space between the slideshow and any section added underneath , can you assist in removing this space as it seems to not be related to the padding or margin, it only occurs in the mobile view and is fine on desktop , please see the attached screenshot for reference https://prnt.sc/tv7c40
Hi, Could you please give us access to your admin page so we can check further? You can send invitation to create a staff account to our email address: contact@globosoftware.net. Guidance here: https://help.shopify.com/en/manual/your-account/staff-accounts We need permission to access the Themes folder. Thank you!
It s done, please let me know when you re done
Hi, it’s done. Please test. Screenshot: https://prnt.sc/tvlflg
Hello , there is no option to add custom html section to the theme homepage, are there any instructions I should follow?
Hi there, thank you for using our theme. You should use this section: http://prntscr.com/ttpfkz . You can remove content of this section and insert your HTML code.
I want to move my website https://bit.ly/2Z95ezz to shopify, please tell me will this theme work with a new installation on shopify? I am new to shopify. Thank you.
Hello,
For the Mobile version, I cannot get the Header Image (Single slide) to show up as full screen. A small progress wheel appears but never loads anything. Is there another way to just have a full screen image as a Header?
Thanks
Is the best way to add custom CSS is by adding it to the bottom of the theme.scss.liquid file?
Hey guys! how can I change the order of appeareance in the collection page in mobile version. It appears first related products instead of collection itself.
Hi there Thank you for using our theme. What is your store URL? I want to take a look first. Thanks!
I have purchased the theme for my Shopify store, but do not seem to be able to show any text on collection pages. Is there a way to do this? Thanks!
Hi, thank you for using our theme 
Could you please send over the theme’s purchase code so that we can give you further assistance? Thanks!
Thank you so much for your help, you were fast and resolved my issue. Will definitely consider your products again.
Hello, I am reviewing your wonderful theme and my pre-sale concern is that the theme has not been updated since August 2018, when most others are updated more frequently. I look forward to your reply. Thank you.
Hello again, a couple of other pre-sale questions. I see that the new home templates (spring barber) do not have drop down menus on the home page. ¿Is it possible to include a dropdown menu using this home? Also, the blog menu links to the “Spring Houseplant Store” is this because “Spring Barber” does not have a unique blog style template? Thank you
Hi there, thank you for contacting us. We are still collecting feedbacks from customers and will update the theme as soon as possible. Regarding the other pre-sale questions:
1. You can create dropdown menus normally in the Theme Navigation.
2. Can you send me the preview link for the “Spring Barber” theme you’ve mentioned? I have checked but not sure what you’re asking for. Thank you!
Thank you. https://spring-dev8.myshopify.com/
All the homepage layouts in the Spring theme will use same Blog and blog post layouts. We do provide 4 blog layouts and 2 blog post layouts. (Screenshot: http://prntscr.com/oas7ro )
Hey, loving you theme, but I have pre-purchase questions, is this theme compatible with the Stockist Store Locator? and am I able to add multiple sections to pages?
and can we customize elements using css ?
Hi! Thank you for contacting us. At this moment, this theme hasn’t been integrated to the Stockist Store Locator. But I think you can ask for the integration assistance from this app developer. You can add multiple section to Homepage only – not inner pages. Yes, you can customize elements using CSS.
Let us know if you have any other questions.
Hello there,
Today I’ve bought the Spring theme, the thing I can’t seem to find out is how to actually create the full-width (5 row) mega menu. http://prntscr.com/nrjt0g
Could you please clarify this better in the documentation page you have for the theme? I have been struggling with this issue for hours when there might just be a simple solution to it.
Hopefully we can fix this asap together!
Kind regards,
Matt
Hi Matt,
Thank you for using our theme. We are sorry about the confusion in the documentation, please help me follow these steps to create a mega menu item:
- Step 1: Create mega menu collection page: https://demo.globosoftware.net/spring/documentation/#menu-collections - Step 2: Go to Mega Menu part in the Theme settings: http://prntscr.com/nro54g
I hope it helps.
Please let me know if you have any questions.
Regards, Helen
Hello, I’m unable to load the color swatches app. It says invalid myshopify.com store URL. Do you have any idea what to do ?Thank you
Also in the product details, for Aliexpress and dropified, I have to keep the names as Color and Size but i would like to translate them in French. I tried some code in js.liquid but i was able to do it. Same thing with the colors.
Do you have a piece of code to replace english variants and color names ?
$(document).ready(function(){ $(”.swatch label”).text(function () { return $(this).text().replace(“Color”, “Couleur”); }); $(”.swatch label”).text(function () { return $(this).text().replace(“Size”, “Taille”); }); });
$(document).ready(function(){ $(”.swatch-wrapper label”).text(function () { return $(this).text().replace(“Red”, “Rouge”); }); });
Thanks a lot
Yann
Hi Yann, please check our replies below: 1. Which URL you’ve entered? You should enter the URL in this format: yourstore.myshopify.com (without https). 2. Basically, you just want to translate the option title (Color, size), or you also want to translate the variant value?
Hello, thank you it works for the colors For point 2 I want to translate “Color” and “Size” in french, plus the color values Red to “Rouge”... thank you
We do not have any codes to do that automatically. You need to change the titles and values directly in the product detail. http://prntscr.com/nf7xw1
i accidently bought the wordpress version instead of the shopify version. Can you please replace or refund?
Hi there, thank you for contacting us. It seems that you’ve sent wrong message to us. This is the Spring Shopify theme, and you haven’t purchased it yet – screenshot: http://prntscr.com/ndxzqb . Let me know if you need any further assistance.
HI, how can we change currency format on Notify product popup. Can any one help regrading this.
Hi there, thank you for your question. The currency format is depending on your theme’s currency format. If your currency is $, it will show up in $ sign. I hope it’s clear.
HI Thanks for reply, My Default currency format is INR, but its showing in popup is $. Need suggestions where can i change this? There is no option in customizer.
Could you please send over your theme’s purchase code? Also, give us access to your Themes folder please so we can support you on this matter. You can give staff account permission to this email address: contact@globosoftware.net
Hi, is there a way to remove the ‘select home page layout’ button?
Hi, thank you for using our theme
It’s impossible to remove this button. If we hide it, you can’t select another layout for your homepage in the future.
Ok I’m just concerned when we hand the site over to the client that they will press the button and break the work we have done. For us, we want to develop the site then handover and have the button removed. If we want to redesign, we can put back the button. Is this not achievable?
Oh I see. If so, you can give us access to the Theme folder, and we will remove that button for you.
Hello, I bought this theme but can’t seem to change the font colour for the menu bar tabs. Please advise
Hi there, thank you for using our theme. Could you please take screenshot on the menu bar tabs you mentioned? Thank you
Yes done and emailed to contact@globosoftware.net, also sent my product key as requested. Urgently awaiting your reply.
Hi Sandeep, what is your store URL? I will check and send you code to update the colors for these part.
Hi, how do i hide the SKU: Categories, TAGS in the product descriptions? The Demos shows it without them but i cant find the option to hide it ?
Hi, Thank you for using our theme. We need to hide it in the theme’s code. Please give us access to your Theme folder, we will remove it for you. Thank you.
ok, please describe how i do that? giving you access.
What is your store URL? I will send the collaborator request and you just need to accept it. Thank you.
Thanks. I have just sent over the request, pls check
please hide, SKU, Availability: Categories: Tags:
Hi
We have done it. Please check http://prntscr.com/lk13em
Hello, when I click on a variant in my shop, the main image is not updated, and i cant see the colors on the square boxes. How to solve it?
Hi there, Thank you for using our theme. Regarding this issue, could you please give us access to your admin page (Theme folder)? You can send the access to our email address: contact@globosoftware.net
Hello, when I click on a variant in my shop, the main image is not updated. How to solve it?
Hi, thank you for using our theme. Regarding this matter, can you give us access to your Theme folder so that I can check on your current settings? You can send us access info to this email address: contact@globosoftware.net
Hello, I don’t really understand how to make mega menu. In the documentation it says I need to have a page with link list. Do you mean a table inside a page or a UL & LI HTML list?
also, what’s up with strangely aligned same level menu items?
Hi there, Thank you for using our Spring theme. May I know which mega menu item you want to create? I will create a demo for you, you just need to go and update the menu’s content. I hope it’s okay.
Hi, I want it to look like http://prntscr.com/ldg19s Can you make a more detailed explanation how to create that kind of menu? Or maybe I will give you login to my shop.
If it’s possible, please send over the login to your shop to our email address: contact@globosoftware.net. I will create a demo for you.
Hello, I think this theme is absolutely stunning! But I have a quick pre-purchase question… Is this theme compatible with the Shopify app Langify ? I would like to have a multilangual store Thank you iin advance for your help.
Hi there, Thank you for contacting us, and I am sorry about our late response. Our theme hasn’t been integrated with the Langify app yet. You can use this app instead: https://apps.shopify.com/weglot
