341 comments found.
i told my client to buy this theme i installed it but search not working . Getting 500 error in admin-ajax.php
Hi there,
Please we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you and check everything on your end.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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hello dears,
I installed the theme and there are things that are not going well. Here is the main problem:
1. The job search section does not work, only the shortcode of the calling item appears, but the theme does not take it. Application Screenshot of the problem: http://joxi.ru/Dr8QbVEfDL6wpm
The errors I have found so far, I hope you can help me with this.
Waiting for your comments =)
Hello,
Please navigate to Appearance > Install Plugins and check if you’ve installed and activated all of the plugins listed there.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
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I have all plugins installed.
but I still can’t find where to create and modify shortcodes.
Support
Mikado Portfolio part of
Qode Interactive
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can i connect this theme to ATS & CRM?
Hello,
Integration of the theme with 3rd party platforms is not a feature of the theme unfortunately.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hey, im looking to create a staffing agency. how can i use this to support my goal. i dont want to let the companies hire people. I want to select them for the job
Hi there,
Thanks for taking an interest! We are using the WP Job Manager plugin in our theme for creating listings. You can check our themes documentation here You can view the user dashboard and try creating a new job listing or resume with the following credentials (you can sign-in directly from front-end)
Username: test Password: test
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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is this wordpress only ? Is there a HTML only version ? I really don’t need the job board plugin
Hi there,
Thanks for writing in! Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
We are here if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Thanks! How fast can you turn around a website based on this theme ? I am in a bit of a jam
Hi there,
Could you please send us a mail providing all necessary information and our team will check this.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I want to charge companies for contacting canditates that’s possible?
Hello,
Thank you for reaching us!
Unfortunately this is not a feature of the theme. For a more detailed overview of theme’s options please check the documentation in this link and do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, nice job with this template. I have a Pre-Sales Question:
Does this template have an option to notify the users when a new job that is matching the criterias or interests of the candidates skills is listed ?
Thank you
Hi there,
Thanks for taking an interest!
We are using the WP Job Manager plugin in our theme for creating listings. This is not a built in feature included for job matching criteria, however it could be possible be done with some of the WP Job manager add ons such as this one perhaps: https://wpjobmanager.com/document/job-alerts/You can view the user dashboard and try creating a new job listing or resume with the following credentials (you can sign-in directly from front-end)
Username: test Password: test
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Does your plugin have an option to review a job application by the admin before that application is sent to the poster?
In other words: let’s say I found a job post that I’m interested in and I decide to apply for it. Here the admin will review my application and my profile before I send it, to check if I am the right fit for that position. If my application is approved then the employer will receive a message with my message.
Hello,
Unfortunately, this is not a feature of the theme. The mail will be sent to email entered in “Application email/URL” field (please see screenshot).
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hi,
Why my licences in not working with sliders Revolution ?
It say Licence Key is invalid.
Hi there,
Thanks for writing in! Please note that Slider Revolution does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.
You can read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Pre Purchase questions
I have seen candidate and employer demo, all the things are as per my requirements, but still please clarify below things
1. Is CV packages options available in the theme 1.1 employer search CV with selected criteria and browse all CV’s without contact info 1.2 then (s)he can download limited CV like 10-20 any no as per the package 1.3 this will also come with “time bound condition” i.e. 10 cv in 5 days, 20 CV in 8 days like this 2 Is OTP verification available at first time registration 3 Can we restrict 1 id per mobile no 4 Can we add referral system for candidate registration and their payout option direct in candidate account 5 Can I make certain section in different language or multi language 6 I don’t have any programming knowledge can I customize it my self or expert service will be required.
Hi there,
Thank you for taking interest in our theme.
1. Resumes are added with WP Job Manager – Resume Manager plugin as mentioned in the theme’s documentation and please note that this plugin is not available for free, and can be purchased here. When it comes to functionality of this plugin we recommend that you check plugin documentation in this link.
2. OTP verification is unfortunately not a feature of the Mikado Membership plugin which adds login/register/user dashboard functionalities. However, users who register will get mail which informs them that they have successfully registered (please see screenshot).
3. Could you please explain in more detail what would you like to achieve so we can give you more precise answer?
4. Such an option, unfortunately, does not exist within the theme. If you want to add this functionality or organize registration process differently then you will need to edit our theme files
5. The theme is translatable and you may find this article helpful when it comes to setting up multi-language website with our themes – How To Create A Multi-Language Website.
6. When you purchase our themes you also get a six moths free support period and you can check what’s covered by the support in this article. If you wish to edit and develop our theme further to your needs and in case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link.
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, Howcan I get your slider revolution ? Didn’t come with the demo import. Thank you.
Hello,
Thank you for reaching us!
If the sliders are missing after the demo import, follow the instructions from this article on how to import them manually.
If you have additional questions, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi. Thank you for this great theme. Well done! I am Sorry. I cannot post my support at “qodeinteractive” – I do not get the activation mail. But I need support. I am not able to get the map (marker and position) shown in the job (page/listing) nor in in the main job-listings page. On job-listings the map is shown – but there are no markers and the position is not right. And on the job (page) there is no map at all. Thank you. Best regards Justus
Hi there,
We found your account and verified it manually, you can log in and submit a ticket now. Sorry about this inconvenience.
Support
Mikado Portfolio part of
Qode Interactive
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Hi. Super! Very perfect suport! Thank you!
Solution for other people searching same problem: “Remove the location info from the location field in the listing item option. And then publish the listing again. After that, return the location data and publish the listing again,”
Did work for me! Super! Thank you Justus
Hi again,
You’re welcome!
Support
Mikado Portfolio part of
Qode Interactive
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Hi, Why there is no Visual composer on this theme?
Hi there,
There is WPBakery instead of Visual Composer. They are very similar. Go to Appearance >> Install plugins and install WPBakery. If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
Support
Mikado Portfolio part of
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Yes but you cant edit live like Visual composer? thats difficult.
Hi there,
You can use WPBakery like you would use Visual Composer. If you need assistance with this, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
Support
Mikado Portfolio part of
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Can you recommend a developer that can install this template without any customization necessary. We have an auxiliary project we would like to start without the manpower. Thank you for your response.
Hi there,
Please understand that we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. We hope you understand. Whats-not-included-item-support
Installing a template is something you can do by yourself without any help if you follow instructions:
How to install a theme via WordPress:
How-To-Install-A-Theme-Via-WordPress
Then you should check your server resources:
Recommended-PHP-Versions-And-Resources-And-How-To-Set-Them
and import the Demo:
also, you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our Help Center and our support team will be happy to help.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I was able to find the login but only see one profile view. Is there an Employer profile that is separate from a Candidate profile? Also, is your theme compatible with the WP JoB Manager “Core Add-on” Bundle?
Hi there,
There is only one role that can be assigned to users when they create an account, and it is the role that can be set in the admin dashboard, in the Settings section.
Let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I’m thinking about purchasing this theme. Could you please send the demo login credentials so I can review the Candidate and Employer profiles.
Hi there,
You can log in with username: test and password: test
Support
Mikado Portfolio part of
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Hello there,
Thank you for taking interest in our theme.
You can view the user dashboard and try creating a new job listing or resume with the following credentials (you can sign-in directly from front-end)
Username: test
Password: test
For more detailed overview of theme options please check the documentation in this link.
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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Hello First really nice work!
I have a question, is it possible to sending email notification based on postcode?
More explanation:
We want to build a system for window cleaning services. Companies register and provide a zip code where they have services.
Users can post a job description is sent to all company within that postcode. The companies in the same postcode area received the job and can accept it or rejected, and the first person who accept get the job and customer’s contact details to make further arrangements with the customer.
Thank you
Hi there,
Thank you for reaching us!
Unfortunately, there is no option to automatically send emails based on postcodes. Users can either add a job listing or a resume. Then, they can either apply for the job in the form on the job listing page or contact the person who left the resume and it is necessary to do this manually through contact form on the page.
However the theme does have a search form which allows filtering based on the location ( please see screenshot ).
For more detailed overview of theme’s options please check the theme’s documentation in this link.
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, I have two tickets open in your technical support service,
Please if you can help me answer it,
Thank you!
Hi there,
Please understand that our average response time is around 24 hours and that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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I want to purchase today, are you going to update this theme soon to WP 5.7?
Hi there,
Our theme is compatible with the latest version of WordPress. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-ThemWe can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.
Support
Mikado Portfolio part of
Qode Interactive
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That’s good enough for me, I appreciate the quick response 
Let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
I’m currently working on two of your Theme (StaffScout, Wilmër ) and i’m needing a lot of support,
Please if you can help me,
The ticket for this Theme StaffScout created is: 114898
Thanks,
Hi there,
Agent has been informed, your ticket will be answered as soon as possible.
Support
Mikado Portfolio part of
Qode Interactive
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