QODE

QODE supports this item

Supported

301 comments found.

This page says that the author will answer pre-sales questions. However. If you click through to the “item support” page (next to where it says this) it appears to be the case that you can only submit a ticket if you have a product code.

QODE

QODE Author

Hello,

Thanks for being interested in our theme.

Yes, this is author Dashboard, and here you can ask pre-sales questions, and at https://qode.ticksy.com/ you can submit support tickets when you purchase one of our themes.

If you want to find out something about theme features, just let us know and we’ll be happy to reply.

Qode

Thanks. My question is – for all your themes are future updates supplied free of charge (once initial purchase is made of course) without requiring a support subscription? And, if so, from where would one download the new files – the Envato account? With thanks. Justin Wyllie

QODE

QODE Author

Hi again,

Yes, future updates are supplied even after support period expires. Envato market is sending mail notification after each update, and every user can download purchased items at any time with the difference that after update, users will be downloading latest version.

Qode

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