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Beautiful theme, having a problem though. It’s stuck loading! I am using the Starkid demo, and every time I try and access the site it’s buffers and doesn’t load.
If you need access to my front end let me know. Thanks so much!
Sorry to hear that. Please create a topic in our support forum https://thimpress.com/forums/forum/starkid/ our support team will help you resolve this issue.
Website is all of a sudden not letting user log in to the admin panel in Wordpress after a year. Please contact to help advise.
Please create a new topic on our support forum. My staff needs some information from you to check it.
Please, can you give me an answer to the support request in the Forum #535422 ... Tnaks
Ticket Forum #535430
We are checking it.
Thanks very much: #535422
Hi there I have bought ur theme but when users click on my url, it leads to spammy site pls advise how I can fix this?
I’m so sorry about that.
Please create a topic in our support forum https://thimpress.com/forums/forum/starkid/ our support team will help you resolve this issue.
And please consider renewing support.
Hi, I cant change the default font on some heading title. I am using Elementor to change it. Please help to fix it
Please create a new ticket on our forum: https://thimpress.com/forums/forum/starkid/ we’ll help you check it
Nice work on the theme.
Recently a client of mine is looking for LMS for kids. The theme or LMS plugin must not only able to build content for kids, but also the graphical or presentation of the courses / modules, you know, the looks and feels of actual learning material must also appealing to the kids. You know what I mean?
Question: Can I achieve that with LearnPress? Perhaps not exactly like this one (https://www.awesomescreenshot.com/video/8051?key=956eb555f35db3157b82932b4ca3434e) but close enough is good enough for Wordpress, right?
Asking because most popular kindergarten themes / LMS plugins out there cater for adult / professional / higher institutional market and I haven’t found one that actually works for kids.
Hope you can share your thoughts on this.
You can check our demo here: https://kindergarten.thimpress.com/demo-3/
Hope you love it.
Hi thanks for replying.
I’ve checked the demo, no doubt the design of the web suits the children / kids.
But my real question is, can I build something like in the video for the learning material / course content using LearnPress? If you check the video, the learning material is quite interactive, clickable here and there with animation and sound that is more appealing for the kids, right?
Please share your thoughts.
I’m so sorry. It’s impossible right now.
Hello! I am trying to look at the demo/live preview for this theme and it doesn’t seem to be loading correctly. Is there somewhere else I can look at the demo? Thanks!
Our demo is working normally, you can check it here: https://kindergarten.thimpress.com/demo-3/
Hi! Can you check my ticket please? I need help. Thank you!
We’re checking your ticket.
I see you created ticket on our forum, we’re checking your ticket now.
hi, please can you response my ticket #552697
We’re checking it.
Looking for information on the Internet, Thimpress are in charge of Learnpress, ask for help from their website since I bought the topic with you, and they tell me that they cannot help me with a mistake that Learnpress has.
If they cannot help me to correct the error, I prefer that they return my money and also pay very poor attention to the support they provide to their clients.
Sorry for your inconvenience. Please continue to discuss in our forum we will find the solution to the problem.
I answered this morning to the boy who told me that my request could not be supported. The day before yesterday, I sent you a print of the screen with the error and what happens. I await a response from you
Yep, we are checking it. Please be patient. We will do our best to support you and other customers.
I will be able to have an answer today to my request. I sent it yesterday and I still haven’t received a reply …
We are doing, please follow in support forum.
Hello, I bought the theme and when I’m going to modify this error appears on the_content page
how do i run this error?
Currently, Elementor does not support Lesson and Quiz.
We will try to fix this in the next versions.
I am having issues with the theme, however with your support there is no StarKid option to create a ticket? I want to send private details, not sure if forum has the option?
You can create a new ticket here: https://prnt.sc/sgmsm6
I want to send private details: You can send it in the access information: https://thimpress.com/knowledge-base/send-sites-access-information/
Don’t worry, it’ll be protected.
Please go to edit Homepage / edit row / Design Options / Change background image https://prnt.sc/shv6ia
I didn’t find it
hi, how do i minimize redirects? https://prnt.sc/shxwtb
Please create a new ticket on our forum: https://thimpress.com/forums/forum/starkid/ we’ll help you check it out.
Hi, I have bought your theme some time ago. There are a few downsides on your theme: 1. It is loading very slow… this affects the pagespeed score… The hosting I use is on SSD and it loads very fast (it is a shared hosting but I also have other websites on the same hosting and they all load very very fast but the one I have your theme installed loads very very slow…6 on the pagespeed insights…2. Why is it built so that it uses the image urls from your demo site? I mean, for the page title, the image is being called from http://kindergarten.thimpress.com/wp-content/uploads/sites/6/2019/02/bg-png-01.png.... Why? I tried to modify that in my db and my website transformed in a sketch of a website… what is this? If your website is down, my image won’t appear, why is that?
I want my website to be completely independent from your website…I paid for the theme and I don’t want to depend on your website for my website’s theme to work… I had to restore a backup from yesterday to get my website back …
Check https://www.brightkids.ro and you will see for yourself… It loads very very slow… I thought this was a temporary thing and that is why I didn’t write to you until now but the issue continues and the fact that the theme uses images from your demo website… it just adds to the slow loading of any page…
Sorry for the late response.
Please send an email to email@example.com with subject “armeanugabriel – Starkid Support” we’ll help you check it out.
Hi, I have just sent you an email. Waiting for an answer from you soon. Best regards, Gabriel
I Bought this theme but Learn Press is still asking me to buy the Add Ons. I thought this theme supports LearnPress
You can install add-on in the Dashboard / Starkid / Plugins
Please check it out.
Pre Sale Question
Is there anyway I can see inside course? I can see the demo but it doesn’t let you enroll and see the course content. I just want to confirm the layout matches my requirements before purchasing.
We’re using offline course on the Starkid theme so you can’t view course content online.
By now, we have an option that allows user to use online course.
Hope you love our theme
Hi you claim that your theme is compatible with elementor. But from what i can see from the comments not all pages are supported on elementor, for example Teacher Page! Please specify this on your sale page! So which plugin do i need to use so that i can access all the pages just as displayed on the demo? I have selected elementor, will i need to reinstall everything now?
I am sorry about this, we will edit it, currently, page Course archive, Lessons and Quiz still not edit with Elementor, we are developing that function, it will have in a new version of Learnpress
Now i reinstalled the theme using the WP bakery instead of the Elementor plugin. However Teacher page does not show.
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the StarKid forum: https://thimpress.com/forums/forum/starkid/ and create your ticket.
We will check it for you.
Will do, thank you
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