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Hey having an issue that the MailChimp AND Contact Form are not working. MailChimp says “Cannot Connect to Server” and Contact Form says “Sent Successfully,” but never comes in the email box. Any advice. The instructions in the video didn’t really help as it’s set up the exact way as instructed.
Hi, please message me your website url i will check it.
Great! It’s www.iDentityPropertiesOnline.com
DNS was misconfigured. so if you checked in the last 7 hours, you may not have seen the site. But DNS is working now. Please take a look and let me know how we can fix the Forms.
Hey just following up!
Hello, are you there? What do I need to do?
Hi, i replied to your email.
Hello its still work this theme please?
Hi, yes you can check the demo.
Can iask you Beffore purchase
It’s support Arabic? And RTL for Arabic?
And it’s full source not just template?
Hi, it can be easily done with a plugin. Yes it is a html 5 template with all the source files.
Pre-purchase question: how video formats are supported?
Hi, you can use mp4 and webm video formats.
I have installed this theme. Now my issue is that i am not able to change the background picture.
I am using the “slide” template.
-i downloaded a png and a jpeg picture 1500×1000.
-went to img folder, and uploaded the picture
-i deleted the old bg-1.jpg
-rename the new picture to bg-1.jpg
Nothing happened, everything still the same.
Can you help me please?
Hi, please message me your website url or local copy i will check it.
Hi, i can see the updated image , try clearing your browser cache or check in another browser.
Hi there. The following error appears while try to add the template on Wordpress 4.8. Please comment. Thanks.
Installing Theme from uploaded file: themeforest-8790162-start-coming-soon-responsive-template.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Hi, this is a html 5 template if your trying it on WordPress it won’t work.
Is the video that plays in the demo included in the purchase? When I uploaded the video HTML code, no video appears on my website.
Hi, video is replaced by placeholder, if you need it please message me i will provide it.
The mailchimp is not working. I did whatever you said in your document but its not connecting to server.
What is the problem
I changed whatever you told in this forum but didn’t work for me.
Hi! The template is great but I have a problem with the mailchimp integration
Here is the code:
edit : seems better with a picture => http://topseedgame.com/img/mailchimp_problem002.jpg
Previously, I had the same mailchimp code integrated into another template and it worked fine. What should I change to fix the problem?
Thanks in advance for your help!
Hi, please message me your website link i will check it.
Login to your mailchimp account, go to lists > signup forms > general forms , then click on field settings which is on the right. Now click first name and last name and make sure required field is unchecked for both.
But still, I know that the mailchimp subscription works fine with another template at this address:
I don’t see what doesn’t work specifically with this template Am I the only one to have this problem?
Open index.html and replace the form code with this. If you still have problem message me your local copy.
<form role="form" id="mc-form" action="http://gaminho.us10.list-manage1.com/subscribe/post?u=ce86220c4c818d6d31d182642&id=b1ff0e569a" method="post">
<input type="email" class="form-control" placeholder="Email" required="" value="" name="EMAIL">
<button type="submit" class="btn btn-default" value="Subscribe" >BETA ACCESS<i class="fa fa-paper-plane" /></button>
I just replaced the form code.
The subscription seems to work fine, but the page layout has been… destroyed.
(original version: http://topseedgame.com/)
I don’t see how it’s linked but you may understand why…
What do you call “local copy”?
Do you want me to send you the website? (no pb for me if you can fix the problem more easily)
Yes your website. Message me the original version copy i will fix it for you.
I messaged you the original version (llink to a .rar file) but didn’t get any reply.
Did you receive the message(s)?
PS : my intention is not to harass you, but this is some kind of emergency… and I think you’re the only one who can easily fix the problem.
Please check your spam folder i already responded to you yesterday. Your problem has been fixed. If you still didn’t get it let me know i will resend you the files.
Thanks for your help!! It works fine now.
Pre-purchase question: I use wordpress and would like people to see this as my landing page until I launch. Would there be anyway for me to show this as my landing page (everyone else sees), while I can still see/customize my wordpress theme? Thank you!
Hi, this is a html template you cannot use two sites on the same domain. You can create a sub folder for wordpress or use a local host.
Hi I creat mailchimp account – did everything like on your tutorial and when I tried to subscribe everything is going good. I got message that “we send You confirmation e-mail” but I dont have any information in mailchimp account and no notofircation on e-mail who has subscribed. Do You have any idea what can happed ? I need it as fast as You can help me. Please
Second question. Please check my website budujemysieci.pl I would like to put contact form in the center – not in the right position . Can You tell me how to do it ? Thanks !
Hi, your subscription form is working perfectly. Wait for a few minutes before the record appears in mailchimp.
To center the contact form first delete the div with col-md-7, replace the class of col-md-5 with this col-md-6 col-md-offset-3.
sorry I dont get it can You send me ready code which I can paste into index.html I dont know how to do it. You can send me this part with changes:
Please send me changed inside code which can make contact form in the center. Thank You in advanced
about mailchimp – still not working good – I can send You my Login and password for mailchimp and e-mail connected to mailchimp. that You can check what is going wrong. because I got information that supposed to be ok but there is no action.
Please message me your login details and index.html.
can You send me your e-mail?
You can send a message from here https://themeforest.net/item/start-coming-soon-responsive-template/8790162/support
Hi, how to make polish signs in font? Do You know how to change font? and how to change background picture from paralax?
background picture under the tweets
<link href="https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700&subset=latin-ext" rel="stylesheet">
I got a error with the map. When i run the template local on my mac, it work – but when i uploadet it – it comes with a error:
Can you please look into it?
Hi, google map now requires a API key.
Please download the updated version of the documentation, instruction are covered in it. If you have any problem let me know.
How can i link the sign up to my Mailchimp? I copied the URL from the MailChimp list however the form said unable to connect
Hello, please check documentation i made a video tutorial on how to setup mailchimp.
can anyone help me with the twitter feed? it says is loading but nothing comes up. I have replaced all the keys and followed all the steps but still is not working.
is there anything else I need to do?
Hi, please email me your website i will check it.
nice template but the twitter feed is not loading, I´ve followed all the steps. can someone help please?
Great Template, looks very nice and your description is perfect, as I am new to writing code… Everything works just fine! Many thanks and best wishes!
The email Confirm Subscription displays at the bottom “For questions about this list, please contact: email@example.com. ”
Can I change this email address or delete the whole phrase?
Hi, this particular phrase is specific to your mailchimp account. Meaning your mailchimp account will have your email address and your specified phrase, which can be changed inside mailchimp’s control panel.
I would like to remove the “Feature Section”. Which part of code should I remove?
Hi, can you send me a message with your index.html file.
When I upload the theme to my new wordpress site, I get a theme import fail. Why is this?
Hi elizabethbittman, this is a html 5 template if your trying it on WordPress it won’t work.
Hi there Pixininja,
Love the page but I can’t get the video to work…
Your assistance would be appreciated
Hi, you have to replace the existing video with your video that’s all. If you still have problem message me your site link i will check it.
Hi I replaced the video and also the image but neither of them show. The url is www.melbourneathletics.com.
Can you please tell me which browser your testing it on? It loads perfectly for me i can see a video of wind turbine and clouds.
Hmm weird.. I’m using Firefox on Mac and also checked in Safari on iPhone. I can’t see the video or image on either.
Hi, tested and working on mac firefox version 40 & 41. Which version are you using?
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