Web Themes & Templates

Discussion on Startit - Fresh Startup Business Theme

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1706 comments found.

Hi.

We are experiencing some low speed on our website: https://sirtactiv.com/

The theme is great, we use it for a while now, but it is taking some time to execute the processes associated with these files:

style_dynamic_callback.php – 11,93s

style_dynamic_responsive_callback.php – 11,93s

Here is a print screen: https://ibb.co/JtCyxLC

This reduces drastically the website speed. Any ideas on how we could solve this?

Thank you!

Best regards.

Hi there,

See this article with some instructions on how to speed up a site: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002274897-How-To-Speed-Up-Your-Website



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Hello,

How can I remove the cart and search icon from the sticky menu? I can’t find it anywhere…

Hi there,

Please navigate to Appearance > Widgets and remove the Widgets for cart and search from the Sticky header widget area.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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bakdbds

bakdbds Purchased

Hi, i love your theme, can i make my webpage look like this page?http://www.imageworkindia.com or i need custom customization?

Sorry for my english

Best Regards

Hi there,

This website is using our Startit theme so for sure you will need to achieve this.

If you need any further assistance feel free to submit a request at our help center and our support team will be happy to help.

Thanks.



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When the smooth page transition is kept turned on, even the mailto links in footer, are showing transition, and page is left with white blank. Once outlook opens. Any way to fix that ? disable transition on specific link clicks ?

Hi there,

Thanks for writing in! Please read more about it here, also as it is a bit hard to tell from here we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi,

i m having a problem with the social widgets icons . They are visible in all my pages except the Home page! have u an idea about how to fix this issue ? i really need help.

Thanks .

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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koulaid

koulaid Purchased

Just purchased a few days ago. Is suhosin needed or just an option?

Also I can’t import any demo. Demo importer in the StartIt dashboard was able to import, but when i go to the options i don’t see the import button under the reset link.

I’ve uninstalled the select core plugin and reinstalled and activated but still no import.

koulaid

koulaid Purchased

LOL i guess you didn’t read what i wrote. Can’t believe it’s taking a week to get this started or should i say to even get anything done, never had an issue with other themes before. Support takes more than 24 hours to respond to any comments i make also. How can i request a refund?

Hi again,

The demo can only be imported in Startit Dashboard >> Import. It can’t be done in Theme Options.

If you are experiencing issues with your theme, please submit a request on our helpcenter and one of our agents will take a look. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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koulaid

koulaid Purchased

I only have 4 options in the demo import and none of them import the demo i want. Shouldn’t there be 21 different demos? Documentation is either outdated or someone is lying. As im reading the documentation it says you have to import in select options.

AND i have already opened a request 20 hours ago with no help yet.

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