Reviews for Startit - Fresh Startup Business Theme

Reviews for Startit - Fresh Startup Business Theme

Cart 12,007 sales
Recently Updated
Well Documented

390 Reviews

for Bugs

Its just getting worse now! Removed the cart icon from the menu and now the menu is all over the place. Tried creating an account to get support and am now waiting over 36 hours for the activation email. Absolute Joke!

Author response

Hello,

We are sorry to hear about this impression you've got. The theme is working correctly on our local installation and all of our themes do get strictly tested before they can even be released.

If you haven't received verification email please contact us through this email, include email you've used to create an account at our Help Center, and we will verify it manually.

We also recommend checking theme's documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

You can also contact our support through this email, just include your purchase code in the mail, and our support agents will gladly help you.

We hope that this will be resolved ant that you'll reconsider your rating.

Best,
Select

for Bugs

The worst theme I ever had. Buggy to hell. And Elementar also very useless without PRO subscription.

No recommendation at all.

Author response

Hi there,

We are sorry to hear this however the theme works perfectly fine testing it on our end. If you do have any issue, best practice would be to turn to our support team so they can investigate, as we do not have enough information on what bugs you refer to.
The theme comes along with both WPBaker and Elementor demo, and the regular free version is used for our Elementor demo. It is more than enough to achieve anything you do see presented on our website demo.
So if you do have any theme related issues, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

We do hope that this will be resolved and that you will reconsider your rating.

Best,
Select

for Code Quality

Hello. I am a website designer and developer. This is a good and flexible theme, great design too and you can build with Elementor, i will buy more license for other project i am going to start.
Just hope with more updates does not need to much custom code to fix some theme issues.
And one more thing when you insert image or galery using elementor, the lightbox feature show just a second and then redirect to wp image link. All is updated and with other themes lightbox is working fine.
Hope you can fix this in next update or maybe you have a custom code to fix that. I thing in documentation should be a library of customs code to fix the most common issue, just a suggestion. Thank you

for Design Quality

Increasing my rating. This is now a solid theme, which has been nicely updated over the years. Originally it did have speed and some other issues. Good job!

Author response

Hi there,

Thank you for your kind feedback, we really appreciate it! :)

When it comes to the speed we can suggest you to put a focus on your server and your content optimization as well as TTFB, First Paint and Contentful Paint from the google pages speed that matters, also the Waterfall sections is of great importance where you can see what might be improved and our support team will be happy to help and provide you with more detailed guidance. Also you can check our article here as well as about the recent changes in GTMetrix.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help with any theme-related issues or questions you might have.

Best,
Select

for Design Quality

works fine but the performance is slow

Author response

Hello,

Thanks for the feedback, however, performance is usually related to your server response and of course content. You can find our articles here and on this link that can help you and also feel free to submit a request at our help center where our support team will be happy to help and provide you with additional guidance.

We do hope that you'll change your mind and give us a 5-star review after you get in touch with our support team!

Regards,
Select

for Customer Support

I had an install question and got the response i needed within 2 days.
Thanks for your help

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