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Discussion on Startup Company - WordPress Theme for Business & Technology

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58 comments found.

Hi, I would like to change profile link from go to profile page, change to just pop up picture when click

Hi, thanks for contacting!

As much as we’d love to help, changing the Profiles shortcode functionality requires significant modifications, that are beyond our support policy. If you contact us via personal support request our support agents could help you with removing the profile links with the help of the custom code.

Thank you!

Hello! We are interested in your theme, however, the tablet mode when viewing on iPad is not responsive. Is this only responsive for PCs and Mobile and not Tablet?

Hello, thanks for contacting!

We’d kindly advise you to remove the frame, when you’re viewing the theme. After removing it, you will be redirected to our demo: http://startup-company.cmsmasters.net/. It sometimes happens, that the frame influences the theme displaying.

Please let us know about the results on your end, if the website is finally displayed properly.

Hi, my Revolution Slider is not allowing me to import. It’s not working and when I click on import, nothing happens. It doesn’t even allow me to create a new slider. Please help.

Hi, thanks for contacting!

As the problem is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket.

Thank you!

The theme has worked out GREAT for us. —Quick question: for some reason our Google Analytics tracking does not work with the theme. I’ve already tried adding the tracking code to the Custom Javascript field in the Theme Elements settings, and I’ve already tried manually adding it to the header.php file. I can also see the code in the page source from the browser, but I still don’t see anything in Google Analytics. Any ideas? https://www.opticalzonu.com

Hello, thanks for contacting and for your feedback!

The matter is that there is no build-in field where you can add google analytics tracking info. I can recommend you to use this plugin for the purpose: https://wordpress.org/plugins/google-analytics-for-wordpress/ Hope it will be helpful.

Thank you!

Hello, I bought this theme 8 months ago, but now I have some problems. Sins update to wordpress 4.9.4 in the admin panel I get this error load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,underscore,shortcode,backbone,wp&load[]=-util,wp-backbone,media-models,wp-plupload,wp-mediaelement,wp-api-request,media-views,media-editor,media-audiovideo,mce-view,img&load[]=areaselect,image-edit,svg-painter,heartbeat,wp-auth-check,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-button,jquery-ui-pos&load[]=ition,jquery-ui-dialog,wpdialogs,jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker&ver=4.9.4:397 Uncaught TypeError: Cannot read property ‘removeClass’ of undefined

when I go to the

1. Theme setting > General > tab Content 2. Theme settings > Colors (Here I get a blue screen) 3. Projects > project categories 4. Portfolio > portfolio categories

How can I solve this issue. Thank you in advance

Hello, thanks for contacting!

Please make sure to use the latest theme version (1.0.4). The issue you have is caused by the WordPress 4.9.x version, and there is a need to update the theme, please download the newest archive from the Themeforest.

The easiest way to update the theme is to rename the old theme as startup-company-old in your wp-content/themes folder. Then you will be able to upload the new theme startup-compan.zip via the WordPress admin panel and activate it.

After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.

If you still experience any problems, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you.

Thank you!

Thank you very much :)

from where i can download latest version (1.0.4) of this theme ?

Hi again,

As the problem is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket.

Thank you!

sir thanks for the support, i have tried deleting those sections, and this time it worked…...

but all the images of website are not appearing on small screens (except slider images) what could be the reason?

The matter is that we cannot say for sure what happens on your end without having access to your WordPress admin panel. We have not received any similar reports so far, that’s why we would appreciate if you submit us a ticket so that we could take a look at the issue from your end – submit now. Please make sure to add WordPress and FTP credentials.

Thank you!

Hi! Where can I edit this footer? https://ibb.co/e59DYn

Hi, thanks for contacting!

Widgets in the Bottom sidebar can be edited in the Appearance – Widgets tab: https://www.screencast.com/t/LO23vLWg

To edit the Footer please proceed to the Theme Settings – General – Footer tab: https://www.screencast.com/t/hICnsoZBuGp

Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!

I want to change heading background image but the option to choose image is not working. In fact all options in theme settings > general > content are not working at all. For example when I click on choose image, it does not give me any result

Hello, thanks for contacting!

Please make sure to use the latest theme version (1.0.5). The issue you have is caused by the WordPress 4.9 version, and there is a need to update the theme, please download the newest archive from the Themeforest.

The easiest way to update the theme is to rename the old theme as startup-company-old in your wp-content/themes folder. Then you will be able to upload the new theme startup-company.zip via the WordPress admin panel and activate it.

After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.

If you still experience any problems, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you.

Thank you!

It’s ready www.estep.com.tr

Hello, thanks for contacting!

Glad to hear you are all set now, should there be any questions concerning theme functionality and troubleshooting please feel free to contact!

Hello, thanks for contacting!

The issue you have isn’t a typical one – we didn’t receive similar complains previously and there is a need to investigate it from your end.

All personal assistance is provided via ticketing system only. We received a ticket from you and it will be answered as fast as possible,appreciate your patience.

Should you have any further questions please feel free to contact us at http://cmsmasters.net/support/

Thank you.

Images stops showing on Home Page Please look into the issue.

www.sensmatik.com

Hello, thanks for contacting!

As the problem is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket.

Thank you!

Hello, I love this theme, Can I integrate visual composer with This theme?

Hello, thanks for the question!

Visual Composer (Page Builder by wpbakery) isn’t included in the theme package and we can’t guarantee its compatibility with the theme, as we haven’t implemented such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.

For the demo we used our own Visual Content Composer with a huge custom shortcode collection. Please check this video demonstrating how easily shortcodes can be managed. Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements, for instance, add elements of other pages to your home page. Our customers usually use exactly Cmsmasters’ Content Composer, as they are absolutely satisfied with it.

Thank you!

Good morning, I want to buy your theme, I wonder if you can return the shopping cart in a catalog

Hello, thanks for contacting!

The desired result requires some custom coding, if you contact us via a personal ticket after purchasing the theme, our support team will help you with this – http://cmsmasters.net/support .

Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!

Hello , i have one question i will buy the theme. How does slider a appear as responsive mobile if we add videos?

thx

Hello, thanks for contacting!

On our demo we use the Revolution slider plugin for the slider in the homepage. This plugin comes bundled with the theme, you can use it for free. Here you can see more info about adding videos and responsiveness: https://www.themepunch.com/revslider-doc/video-layers/ ; https://www.themepunch.com/faq/slider-revolution-responsive-tutorial-5-0/ ; https://www.themepunch.com/faq/video-not-showing-up-on-mobile/ .

Hope it will be helpful. Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!

Thanks :)

You’re always welcome! Should there be anything else you wanted to ask please don’t hesitate to do so.

Helloo :) I bought the theme :)

Now I have a question. On the main page, there are 2 backgrounds in the area. How can we fix this on mobile? Can we make it look like desktop?

etc (mobile) : https://i.hizliresim.com/6a77Ev.png

Best Regards

Hello, thanks for contacting!

I cannot see the screenshot you’ve sent: https://www.screencast.com/t/hvNZZo83u . In order to help you we need to see what happens from your end. Please submit us a personal request at http://cmsmasters.net/support/ and provide your WordPress admin login, our support agents will be happy to help.

Thank you!

Thanks, i solved it :)

Glad to hear you are all set now, should there be any other questions please feel free to contact!

Hi,

I’m having problem with import demo content and working with this editor, can I get support?

thx

Hello, thanks for contacting!

Sure, please submit us a personal request at http://cmsmasters.net/support/ and provide a link to your site and your WordPress admin login and our support agents will be happy to help.

Thank you!

Hey, when you planning update theme to support woocommerce 5.X ?

Hi, thanks for contacting!

The theme is compatible with current WooCommerce plugin’s version 3.5.1: https://wordpress.org/plugins/woocommerce/ .

In case if your question refers to the WordPress 5.0 update, we’ll update the theme when the stable version will be released.

Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!

Hi, the main menue is responsive anymore. Desktop PC and mobile works. On the laptop the menue disapears or gets one line lower. Why did this occur suddenly?

Hi, thanks for contacting!

Please submit a request at http://cmsmasters.net/support/ and provide a link to your site and your WordPress admin login and our support agents will gladly investigate the issue you have.

Thank you!

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