36 comments found.
How can I update the theme?
Hi, Thanks for choosing our product! You can update theme and plugin to the latest version follow this topic: https://harutheme.com/forums/topic/how-to-update-wordpress-theme/. Hope this helps! Regards!
Thanks
hello I still do not understand why the theme is not first mobile or must I change so that it is thank you
Hi, Currently our theme is not develop for Mobile First. It develop for PC then responsive on Mobile. Regards!
I want to make this theme first mobile what are the files to modify with bootstrap thank you
Hi, If you want to customize you should do it via child theme follow this topic: https://harutheme.com/forums/topic/customize-wordpress-theme-using-child-theme/. In your case you need to modify all files in wp-content/themes/stber/woocommerce/ . More detail you can read here: https://docs.woocommerce.com/document/template-structure/ Hope this helps! Regards!
where is the custom css code stored?
Hi, Thanks for contacting us and choosing our product! Can you tell us more about your question? If you want to add custom CSS you can add it in Appearance -> Customize -> Additional CSS. Or you can add CSS via child theme. You can search more on our official site here: https://harutheme.com/. Hope this helps! Regards!
I have done a restore of my website and I’ve lost all the css changes I have made (via Customizer). Now, I do not know where are physically stored those changes. In database? Files?
Hi, When you added custom CSS in Appearance it will store in the database. If you restore your site from previous version, the database will changed and maybe lost. If you can get the latest version of the database you can get it again. if you don’t want to lost custom CSS when restore,... you should use child theme to add custom CSS as suggestion above. Regards!
hello the theme is not first mobile? I would like the products on mobile to be on one line in portrait and on tablet two lines in portrait
Hi, Thanks for choosing our product! Please send us your current site URL. We’ll help you change it by custom CSS. Here is the document: https://document.harutheme.com/stber/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/stber/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. That means you need to Edit Homepage (or page have header, footer, layout,.. different settings in Theme Options) then go to Page Options at bottom of page to compare settings with Theme Options. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!
Hi Does this theme support RTL?
Hi, Thanks for contacting us about our product! Sorry but now our theme doesn’t support RTL. If you really need you can follow this: https://codex.wordpress.org/Right-to-Left_Language_Support. If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is the document: https://document.harutheme.com/stber/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/stber/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. That means you need to Edit Homepage (or page have header different settings in Theme Options) then go to Page Options at bottom of page to compare settings with Theme Options. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!
Good afternoon, I just acquired the design and I am working on it locally but it never finishes downloading the chosen demo. It stays on “please wait”. They help me, thank you.
Thanks for the quick reply, I solved it. In product categories in WooCommerce, I get this error: Warning: Illegal string offset ‘url’ in C:\wamp64\www\Warning: Cannot assign an empty string to a string offset in C:\wamp64\www\wordpress\wp-content\plugins\haru-stber-core\includes\libraries\tax-meta-class\tax-meta-class.php on line 703.
Hi, Thanks for your feedback! Maybe this issue happen with PHP 7. You can follow this to resolve it: https://github.com/bainternet/Tax-Meta-Class/issues/135#issuecomment-371770365. We’ll update it in the next version. Regards!
Hello, how do I add a new font? It will be a personalized one and only for the titles.
Hi, If you are using Google Font you can choose it in Theme Options -> Typography. If you want to add special font please follow: https://harutheme.com/forums/topic/how-to-add-new-google-fonts-and-use-in-wp-bakery-page-builder/ and https://harutheme.com/forums/topic/add-custom-font-wordpress-theme/ . Hope this helps! Regards!
Hello, how can I put a top strip with information (menu above).
https://ibb.co/82czYVvHi, Please go to Theme Options -> Header -> Top Header and enable it: https://prnt.sc/11vjqog. You can manage content display here in: Appearance -> Widgets -> Top Header left (and Top Header Right). Hope this helps! Regards!
Hello, how can I edit FOOTER BLOCKS in a more friendly way, I only see code. Thanks.
https://ibb.co/QfBdjLvHi, Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum for the quick solution. Here is the document: https://document.harutheme.com/stber/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/stber/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. That means you need to Edit Homepage (or page have header different settings in Theme Options) then go to Page Options at bottom of page to compare settings with Theme Options. Hope this helps! Regards!
Hello, I have a big problem the Web takes 8 seconds to load, it is hosted in Hostgator which is not bad, it only has 3 additional plugins.
Hi, We have just checked your site and see have issue with your server. We checked your site on GTMetrix and see response time is too high (3.3s): https://prnt.sc/12abf1s. On our demo site it only 790ms: https://prnt.sc/12abg89. In this case if your hosting provide can’t help you can follow this: https://harutheme.com/forums/topic/how-to-increase-speed-of-you-website-using-cms-wordpress/ (and change to use VPS to control anything you need). Regards!
Hello, how do I get the Top Bar to the center please.
Maybe with CSS
Hi, Currently we don’t see it show Topbar on your site. You need to use Topbar layout 1 columns to show it. And maybe you need to add this custom CSS code:
.haru-top-header .top-sidebar.top-header-left { text-align: center; } . Hope this helps! Regards!
All correct, thank you very much.
Thanks for your feedback! Regards!
Hello, I would like to know where your sample site is hosted please. I plan to migrate there. Thanks.
Hi, Now we installed our demo site on VPS of Digital Ocean. You can register via this link: https://m.do.co/c/28ac3cf1b8b0 then install Plesk. Hope this helps! Regards!
I’m using WordPress platform for my eCommerce. Can I use this theme for it ?
Hi, Thanks for contacting us about our product! Our theme is compatible with latest version of WordPress, so you can use it for your site. However please notice our theme use WooCommerce so please make sure your site using WooCommerce now. Regards! If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is the document: https://document.harutheme.com/stber/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/stber/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps!
I’m a visual fashioner and website specialist It was minimal hard for me. I had fabricated wordpress topic Got module introduced Woo-trade. Printing Account Opened. You’ve assembled Got Printful component. I attempted to interface Printful and it was acted strangely with my site (https://nbayoungboymerch.net/). I think the guard shop was erased, yet maybe it wasn’t right. It was the shop. A couple of items have been constructed. t can not start to sort out some way to get a model in the shade of a T-shirt I need, however it’s strange.
Hi, Thanks for contacting us about our product! We have just checked your site and see you haven’t purchased our item and also don’t using our theme now. So in this case you should please contact author of theme you are using check it for you. Regards!
I’m a graphic designer and web designer It was little hard for me. I had built wordpress theme Got plugin installed Woo-commerce. Printing Account Opened. You’ve built Got Printful feature. I tried to connect Printful and it it was acted oddly with my website (https://blackbearmerch.net/). I think the bumper shop was deleted, but perhaps it was wrong. It was the shop. A few products have been built. t can not begin to figure out how to get a mock-up in the color of a T-shirt I want, but it’s bizarre.
Hi, Thanks for contacting us about our product! Sorry but we don’t see you purchased our item and your site using an other theme. So please contact theme’s author to help you resolved it. You also can try this plugin: https://wordpress.org/plugins/printful-shipping-for-woocommerce/. Regards!
I wasted my money on this purchase this is a broken theme and I want my money back!!!!! They are using a plugin that is 4 years old and it completely brakes your site. When I update items like logo and icon it never updates on website. Garbage…. I wasted 2 days just getting the import data feature to work. Not happy….
Hi, Thanks for contacting us and choosing our product! Sorry about this issue but that’s seem you don’t read the document carefully. 1. The PHP Less Compiler still working fine without issue, if you have issue with PHP version you can fix it follow this tutorial: https://harutheme.com/forums/topic/how-to-fix-warning-continue-targeting-switch-is-equivalent-to-break-did-you-mean-to-use-continue-2-in/ (but almost server doesn’t have this issue). 2. As we already said in our document: In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is document: https://document.harutheme.com/stber/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/stber/. Please check Stber document. All these resource already have in our document. Hope this help! Regards!
It was a very good experience as a web designer. just built word press and installed plugins woo-commerce tried to connect Printful and it acted oddly about my website (https://blackbearmerch.net/). Two identical shops in my Printful account have been accidentally built I think the bumper shop was deleted, but perhaps it was wrong.
Hi, Thanks for contacting us about our product! Can we help you something? Regards!
Hi! How can I change the currency from “£” to “€” in the ecommerce section?Thank you!
Hi, Thanks for choosing our product! You can follow document from WooCommerce to do it: https://docs.woocommerce.com/document/shop-currency/. If you have other questions you can search on this site. Here is document: https://document.harutheme.com/myha/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/myha/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. Hope this help! Regards!
Hi there, it took me almost a whole day and two installations of wordpress to finally get the demo importer working. But i still dont get the perfect result, and quite frankly i am a bit pissed. I try to learn, but the documentation isnt that long, and the links to answers are not always helping. The demo i wanted is installed now, but the icon for like the cart, and the search icon for the search bar is missing the link. So i get squares now, and i dont see any other way of fixing this. Please can you help me fix this.
Hi, Thanks for contacting us and choosing our product! The missing link on cart, wishlist icon because you don’t create default pages of WooCommerce when setup it. You can follow this topic tutorial to instal it again: https://harutheme.com/forums/topic/how-to-install-missing-default-woocommerce-pages/. If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is document: https://document.harutheme.com/stber/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/stber/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. Hope this help! Regards!
Thanks, will try it. But also I got this problem where customizer isn’t loading anything. This is the problem :
Uncaught Error: Cannot use object of type stdClass as array in /home/getyourde1/domains/getyourdesign.nl/public_html/wp-content/plugins/haru-stber-core/includes/widgets/haru-widget-color-filter.php:112 Stack trace: #0 /home/getyourde1/domains/getyourdesign.nl/public_html/wp-includes/class-wp-widget.php(519): Haru_WC_Widget_Color_Filter->form(Array) #1 /home/getyourde1/domains/getyourdesign.nl/public_html/wp-admin/includes/widgets.php(276): WP_Widget->form_callback(Array) #2 /home/getyourde1/domains/getyourdesign.nl/public_html/wp-includes/class-wp-customize-widgets.php(1053): wp_widget_control(Array, Array) #3 /home/getyourde1/domains/getyourdesign.nl/public_html/wp-includes/class-wp-customize-widgets.php(1072): WP_Customize_Widgets->get_widget_control(Array) #4 /home/getyourde1/domains/getyourdesign.nl/public_html/wp-includes/customize/class-wp-widget-form-customize-control.php(117): WP_Customize_Widgets->get_widget_control_parts(Array) #5 /home/getyourde1/domains/getyourdesign.nl/public_html/wp-includes/cla
Its says that the core of stbr isn’t working properly. Can you guys maybe log in on the backend and help me?
Hi, We have just got your topic on our forum and already help you fixed it. Please check again. Regards!
Thankyou very much! Great respond and service! the problem is gone!
Thanks for your feedback! If you have issue please search on our forum for quick solution or create new topic. Regards!
Hello! Bought your theme and love it. I would like to know what are the product image sizes I need to fit this theme so that the product images look sharp.
Hi, Thanks for contacting us and choosing our product! About this you can use image size is: 560×670px. Here is document: https://document.harutheme.com/stber/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/stber/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. Hope this helps!
If it was just that easy (for me). I’m a web designer with a little experience. Had built WordPress. Got plugin installed Woo-commerce. Printing Account Opened. You’ve built Got Printful feature. I tried to connect Printful and it acted oddly about my website (https://lilpeepmerch.net). Two identical shops in my Printful account have been accidentally built. It was all right then. I think the bumper shop was deleted, but perhaps it was wrong. It was the shop. A few products have been built. (It can not begin to figure out how to get a mock-up in the color of a T-shirt I want, but it’s bizarre.) And my website and Printful are no longer playing nice. Template Stuff. I’m introducing a new Printing API key
Hi, Thanks for contacting us about our product! Can you tell us more detail what you need. So we can help you? Regards!
Hello – Quick question, is it compatible with Elementor?
Hi, Thanks for contacting us about our product! Our theme now doesn’t support Elementor, our theme use WP Bakery Page Builder. It also very easy to use: https://kb.wpbakery.com/. Here is document: https://document.harutheme.com/stber/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/stber/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. Hope this help! Regards!
Hello, Need some help here. We added products and their category, but it’s not showing when we want to view the category on the website. Even when we check the shop page it’s empty. 0 products is showing. Nothing is working. We are disappointed. Anyone can help us here?
The themes haru stber core is also causing fatal error on the wordpress site, impossible to customize the website. https://prnt.sc/saaepf
Hi, Thanks for choosing our product! Please send us an email with your website URL (and maybe admin account). We’ll login and check the issues for you asap. Regards!
Hello, we removed it completely. It was difficult to even log into the WP dashboard with the theme activate. According to wordpress the theme is broken. https://prnt.sc/sbe8r7 We installed the exact theme package we bought here.
Hi, We see your account support has expired. That’s seem you already installed our theme on one site and now install it on an other site? In this case if you do that please buy a new license. About the issue please send us admin account and maybe FTP account via email harutheme@gmail.com. We’ll check the issue for you asap. We checked our theme again on dev site and demo site and all are working fine now. Regards!
Hello, the support expired because I bought it 6 month ago. It was for a project and we have never used it before.
Hi. Please send information to email above. We’ll help you resolved the issue. However you should renew as required from Envato. Regards!
Trying to install demos but Can’t import demos even on a clean install meeting all requirements.
Please send us your site URL and admin account via email harutheme@gmail.com. We’ll check and have solution for you. Regards!
Does the theme include premium plugins or only demos plugins?
Hi, Thanks for contacting us about our product! We bought extended license of premiums plugins and you can update them to latest version follow this: http://harutheme.com/forums/topic/how-to-update-wordpress-theme/ or http://harutheme.com/forums/topic/update-premium-plugins-to-latest-version/. That’s mean you can update them to latest version via our theme update. Hope this help! Regards!
